Sales Executive - Client Relationship Manager Associate

| Brown Deer
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Job Description
We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know: Are you FIS?
About the role:
As a Sales Executive Associate this entry level role will be responsible for selling products and/or services and manage relationships with existing named accounts to ensure satisfaction, alignment of client technology strategies with FIS Corporate Strategy, account retention and continued revenue growth.
About the team:
Sells FIS products and/or services and supports relationships with existing accounts to ensure satisfaction, account retention, and continued revenue growth.
What you will be doing?

  • Manages, plans, organizes, leads and controls balanced sales growth, continued account penetration, and customer satisfaction on a long-term multi-year focus.
  • Acts as primary liaison between client and FIS for assigned accounts.
  • Learns and demonstrates product and industry knowledge including various solutions, market strategies, and competitive intelligence.
  • Prepares and presents proposals to clients - utilizing FIS resources and tools. Garners sales management approval for proposal generation and apply no discounts to proposals/contracts without obtaining FIS management approval.
  • Negotiates terms and conditions of FIS contracts with client and ensures terms are within FIS standards.
  • Ensures accurate forecasting and pipeline management as well as accurate content and certification of information in EMS for assigned clients.
  • Implements account coverage methodologies to effectively manage renewals of current FIS clients.
  • Identifies and reports "at risk" clients and escalates to executive management; prepares, implements, and executes "at risk" plan.
  • Listens and escalates concerns of customers with regard to current products/services.
  • Prepares and submits Client Call notes after each client visit in EMS.
  • Performs other related duties as assigned.


What you will need:

  • Requires expert negotiation and communication skills, both written and verbal
  • Communicates ideas both verbally and in written form via presentation in a clear, concise, and professional manner appropriate to audience including executive levels
  • Requires solid decision-making and problem-solving skills
  • Analytical skills are required to determine client business needs and requirements
  • Ability to remain calm under various levels of pressure


Added bonus if you have:

  • Industry telesales or client management experience.


What we offer you:
A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:

  • A voice in the future of fintech
  • Always-on learning and development
  • Collaborative work environment
  • Opportunities to give back
  • Competitive salary and benefits

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Vaccination Requirements
All employees must be fully vaccinated against COVID-19 on or before December 31, 2021. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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More Information on FIS
FIS operates in the eCommerce industry. The company is located in Jacksonville, FL, Denver, CO, Atlanta, GA and Milwaukee, WI. FIS was founded in 1968. It has 57000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Friends outside of work, Eat lunch together, Intracompany committees and Open door policy. To see all jobs at FIS, click here.
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