Sales Engineer

| San Francisco, CA
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Yext (NYSE: YEXT) is building the next big thing in AI search, and the next big thing is answers.
With the explosion of information and data online, search has never been more important. However, while the world of consumer search has innovated over time, enterprise search has not. In fact, the majority of enterprise search is powered by outdated keyword technology that only scans for keywords and delivers a list of hyperlinks rather than actually answering questions. Yext, the AI Search Company, offers a modern, AI-powered Answers Platform that understands natural language so that when people ask questions about a business online they get direct answers – not links.
We have a big, audacious mission to transform the enterprise with AI search. To achieve that, we need bright minds and diverse perspectives to join our growing company and help us continue to disrupt an industry. Does this sound like you?

The rapidly growing Enterprise Division is a cross functional team of Sales, Account Management and Business Development responsible for growing Yext’s business from $30M to $100M in revenue. With a focus on Fortune 50-500 brands across the United States and global chain businesses internationally, we work with brands across Automotive, Financial Services, Hospitality, Insurance, Retail and more. You can learn more about our clients and their stories here.
As a Sales Engineer, you are responsible for assisting to grow our client base with a focus on Fortune 50-500 clients across the United States. The Sales Engineer is responsible for understanding our customers and prospects needs’ and developing the appropriate solution footprint and benefit assessment. This involves performing the necessary needs assessment and analysis to clearly define the business objectives and capabilities, as well as the supporting business case, and demonstrating how those requirements are supported using Yext solutions.
What You’ll Do

  • Partner with the Enterprise Field Sales team during the sales process to assist in developing account/opportunity strategies, planning and execution.
  • Utilize strong business acumen, including best practices and business processes, to understand and communicate business requirements and solutions strategy to customers and prospects.
  • Communicate the value of Yext solutions and position in the market place. Help shape the evolution of our solutions by partnering with Customer Success, Product Management, Product Marketing and Development.
  • Provide customer specific product demonstrations in support of requirements and business cases.
  • Create lasting, mutually beneficial relationships across enterprise accounts and strategic partners.
  • Develop a strategy and multi-year vision for account penetration.
  • Complete technical responses to RFPs and RFIs.
  • Offer guidance on technical aspects of Yext solutions as part of the sales process.

What You Have

  • BA/BS degree or similar college level education; MBA is a plus.
  • Minimum 5 years of business experience preferably in a SaaS business environment.
  • Strong understanding of digital marketing/product experiences and an understanding of how they connect brands and consumers.
  • Sales and/or pre-sales experience with SaaS/Cloud products; experience in a marketing performance environment with a solid understanding of SEO and SEM is preferred.
  • Demonstrated history of quota attainment or team goal attainment.
  • Experience selling to and working with C-Level and top line management to understand business strategy and objectives.
  • Ability to develop business cases that communicate requirements and solutions strategy to enterprise level prospects and customers.
  • Excellent communication and presentation skills; must be dynamic in presenting ideas to clients and prospective clients from VP to C-level
  • Must work well in a team selling environment.
  • Travel needs vary by territory

#LI-JG1

Yext is committed to building an inclusive and diverse culture where every person is seen, heard and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.

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Technology we use

  • Engineering
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An Insider's view of Yext

How would you describe the company’s work-life balance?

Yext is the most social company I’ve ever worked at. People are smart and capable but also love to have a good time. With the numerous organized and impromptu events, unlimited vacation policy, and great people overall, I can’t imagine working somewhere with a better work-life balance.

Daniel

Associate Product Manager

What does your typical day look like?

My favorite part about my role has to be the people management on the day-to-day. It's so exciting and satisfying to watch your team grow and become great Yexters. The trust that you build with your team over time really makes challenging times and situations so much easier to navigate - you do it together!

Ashritha

Senior Manager, Services

How has your career grown since starting at the company?

I've experienced immense personal and professional growth in my 5 years at Yext. This company and my managers allowed me to expand my role and gain critical business skills, learn other parts of the organization, explore mentorship and management, and build a network of supportive peers that will last a lifetime.

Isabelle

Director, Product Partnerships

How do you make yourself accessible to the rest of the team?

Aside from regular check-ins as a group and individually, I operate with an open door! I’m happy to meet with anyone from my team at any time about whatever may be on their minds! Keeping the lines of communication open keeps us aligned on expectations and helps drive our collective success.

Candace

Senior Director, White Glove Services

How would you describe the company’s work-life balance?

I visit the office twice a week on Mondays & Thursdays. I really appreciate the flexibility that Yext provides! Teams can typically decide what in-person, hybrid, or remote schedules work best for them.

Mary

Global Benefits Analyst

What are Yext Perks + Benefits

Yext Benefits Overview

Our top priority is maintaining our employee's and their family's health and well-being. We offer a robust benefits program, including top-quality health insurance (medical, dental, vision), paid parental leave, a 401(k) with match or retirement pension plan, equity, commuter benefits, and more.

In addition to our top-tier benefits, we also have a holistic wellness program that includes physical and mental health services. A few employee-favorite perks are our company-wide subscription to the meditation, sleep, and relaxation app Calm, and our corporate gym membership (free gym access & discounted classes? Sign us up!)

We work hard and play even harder, but we also recognize that our employees wear multiple hats as parents, mentors, caretakers, volunteers, and more. That’s why we offer flexible and generous vacation, paid company and bank holidays, and sick days for when you’re feeling under the weather — all in an effort to give our employees more time to do the things they love with the ones they love and support a better life-work balance.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Open office floor plan
Employee resource groups
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Pension
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Meditation space
Mother's room
Professional Development Benefits
Lunch and learns
Promote from within
Mentorship program

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