Company Description

Forsta is the new brand for the merged businesses of FocusVision and Confirmit & Dapresy, and is a full-spectrum, Customer Experience and Research Technology solutions provider, servicing professional client enterprises directly. Our technology allows our clients to gather, analyze and share data for Voice of the Customer Programs & Market Research. If you want to join an exciting growth brand then we are your natural choice.

Forsta is a great place to advance your career, and we have an amazing culture. To those of us who already work here, Forsta is more than “just another job”. We work hard, but Forsta is an employer that provides ample opportunities to learn, grow, and express creativity. The management team has an open-door policy and encourages collaboration at every point in every process. Our team members are much more than just coworkers – we’re all friends working toward a common goal.

• Opportunity to work in a fast-paced, market leading SaaS company, with colleagues and customers from all over the world and an experienced executive leadership team
• Exciting challenges in an international environment
• Competitive salary and regular performance reviews
• Flexible location and working environment – possibility to work from home
• Benefits like generous vacation days, employee referral bonuses, Employee Support Program, Internal Mobility program, etc.
• and many more…

Job Description

The Sales Engineer works directly with Sales to provide technical expertise and demos of Forsta including survey, reporting and panel. The position requires an understanding of quantitative Market Research and exposure to technology within the quantitative Market Research space. Candidate must have Horizons/Confirmit (Forsta Plus) expertise.

Your Role:

• Work seamlessly with Sales Reps to provide a unified team demo approach
• Effectively and comfortably lead a demo/discussion via phone, web or in person
• Competently learn and speak to software features for the organization
• Listen thoroughly to client needs and provide best scenario for solving requests
• Provide consultative advice utilizing existing or learned knowledge of Forsta software
• Conduct interactive online product demonstrations exhibiting software capabilities
• Customize online demos focusing on product strengths
• Collaborate with Sales staff to provide high touch solutions to prospect needs
• Successfully engage and build relationships with prospective and current clients
• Communicate effectively via email/phone to fellow staff and prospective clients
• Maintain team processes for tracking status of prospects
• Identify development needs based on prospect feedback during interactions

Qualifications

• Horizons/Confirmit programming knowledge including Survey Designer, Studio, Text Analytics, Action Management
• 3+ years working in software support, sales or similar field with direct client interaction
• 3+ years direct quantitative Market Research exposure
• Experience with survey field management processes
• Excellent verbal and written communication skills
• Outstanding presentation skills
• Detail-oriented and organized
• Work effectively while balancing multiple tasks, independently or in groups
• Travel 15-20% for in person meetings and demonstrations
• BA/BS Degree in related field or industry related experience

Additional Information

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles

Our privacy policy can be found here: https://www.forsta.com.privacy.html