Sales Engineer

| Phoenix – Mesa – Scottsdale, AZ | Hybrid
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Location: Scottsdale, AZ (Old Town)

Join the exciting world of Enterprise Software Sales by becoming a Sales Engineer for Files.com. This is a great step-up opportunity for a successful customer support engineer or other technical person looking to get more personally involved with customers.

Sales Engineers at Files.com work collaboratively with our Account Executives to connect with prospects and customers on a deeply technical level. You will dig into the customer's technical challenges, which may involve things like encryption, security, APIs, workflows, automations, SSO, and more.

You will work to ensure that Files.com is able to work within the environment of our prospects and smooth over any integration challenges.

In this role, you will:

  • Become an expert in the Files.com product, including how it helps businesses of all sizes with file transfer and automation solutions
  • Work with the Sales team to define a technical sales strategy for each opportunity
  • Research, explore and identify customer business and technical challenges
  • Help customers deploy trials and proof of concepts (POCs)
  • Produce technical content for RFP responses
  • Conduct technical presentations over Zoom and live at trade shows
  • Stay current on the latest technology and contribute to the technical direction of the company while keeping a customer-centric approach.

Awesome Office Atmosphere


Our Scottsdale office is located at 4250 N Drinkwater Blvd, in the heard of Old Town Scottsdale. We have a gorgeous spacious office with huge windows (☀️), a private balcony, wellness room, free drinks, craft coffee (☕️), and free breakfast every day.

That's right: Free Breakfast Every Day! 🍳🥓

Our Old Town location gives you direct access to the most amazing lunch and happy hour spots.

You will be joining a recently built team of 5 (soon to be 10) people in this office. This team has recently taken over all Sales activities for Files.com, and this is your opportunity to get in on the ground floor of the new team. What an amazing career opportunity!

World Class Pay and Benefits


In-House Training: We will teach you everything you need to know to be an effective technical ambassador for Files.com. And you'll earn your full rate of pay for all training time.

Big Company Benefits: You'll get full Health/Dental/Vision Insurance coverage (plus 75% of Spouse/Family coverage too), 401(k) with generous matching, 11 Company Holidays per year, and 10 PTO/Vacation days.

About Files.com


Files.com is an enterprise secure file transfer & automation app with over 6000 paying business customers, including Target, Canonical, UPS, Leica, DirecTV, GoPro, Marriott, and more.

Files.com was bootstrapped by our founder and has been profitable since its founding in 2010. We recently raised $46.5 million of growth equity from Silicon Valley-based Riverwood Capital to accelerate our growth.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • CSSLanguages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • DockerFrameworks
    • Next.jsFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • Ruby on RailsFrameworks
    • ElasticsearchDatabases
    • MySQLDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • GitLabServices
    • New RelicServices
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • FigmaDesign
    • AsanaManagement
    • ZoomInfoLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management
    • RipplingProject Management
    • 15fiveProject Management
    • GreenhouseProject Management

What are Files.com Perks + Benefits

Culture
Open door policy
Team based strategic planning
Open office floor plan
In-person all-hands meetings
Remote work program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Bereavement leave benefits
Company-wide vacation
We close our offices the last week of the year between Christmas and New Years.
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
We are offering daily catered breakfasts from local restaurants
Onsite office parking
Professional Development Benefits
Job training & conferences
Promote from within
Continuing education stipend
Paid industry certifications

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