Sales Engineer, Healthcare

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Company Description
Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to transform receivables and deliver on the most mission critical payments across education, healthcare, travel and B2B. We've got a leading technology platform and a global payments networked that is unrivaled. What more do we need to truly be unstoppable? Perhaps, that is you!
Who We Are:
Flywire was founded in 2011 by a former international student, who experienced firsthand all the challenges of paying for college from another country-and made it his mission to solve them.
Today, Flywire has applied our next-gen payments platform combined with our proprietary global payments network and vertical software to expand and digitize the payment experience for over 2,250 education, healthcare, travel & B2B clients world-wide, processing more than $7B annually and covering more than 240 countries and territories globally. And, we're just getting started!
With over 600 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow.
Job Description
The Opportunity:
We, at Flywire, are seeking a Sales Engineer to collaborate with the sales support or account team by acting as technical experts in customer presentations. Flywire's Healthcare vertical serves the largest hospital networks in the US. Selling and serving these clients requires proficiency with our product and an ability to represent our company and product in front of C-suite executives and technology leaders in the organization.
Key responsibilities include:

  • Participating in sales meetings and presenting the technical aspects of the product and integration process.
  • Determining the technical requirements to meet client goals and act as liaison between the organization's sales/business development and engineering groups.
  • Respond to requests for information or requests for proposals from customers, supplying the technical details of proposed solutions.
  • Coordinate the transition between pre-sales specifications and implementation managers once contracts have been awarded.


Qualifications
Here's What We're Looking For:

  • Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills
  • Attention to detail, plus analytical and problem-solving capabilities
  • Five years of industry experience, including two or more years in sales engineering or consulting
  • Proven ability to interact and represent technical solutions to executive level.
  • Excellent soft skills. Positive, service-oriented personality
  • Willingness to travel


Additional Information
What We Offer:

  • Competitive compensation, including stock options
  • Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
  • Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
  • Dynamic & Global Team (we have been collaborating virtually for years!)
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates Be a meaningful part in our success - every FlyMate makes an impact
  • Competitive time off including FlyBetter Days to volunteer in a cause you believe in
  • WFH Stipend & Digital Disconnect Days
  • Great Talent & Development Programs (Managers Taking Flight - for new or aspiring managers!)


Our Hiring Process:
We are excited to get to know you! Throughout our process you can expect 4-5 rounds of interviews with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a homework assignment (it is not that bad!). Your TA Partner will walk you through the steps and be your "go-to" person for any questions.
Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we're excited to watch our unique culture evolve with each new hire.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • LookerAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • SalesforceCRM
    • GmailEmail
    • MarketoLead Gen

An Insider's view of Flywire

How would you describe the company’s work-life balance?

Flywire's work-life balance is great! I have so much flexibility. I've really taken advantage of the Hybrid work model that Flywire offers working from home Mondays and Fridays then coming into the office Tuesdays-Thursdays. I can work comfortably and confidently from anywhere and step away when I need a break.

Alissa

Cash Management & Treasury Lead, Americas

How do you collaborate with other teams in the company?

Flywire is a truly global company with offices across the world. Marketing is an exciting team to be a part of because we are at the intersection of so many different initiatives. We partner with sales, customer success, business operations, people & culture and product, and so much more!

Allison MacLeod

CMO

How does the company support your career growth?

I have been able to grow my career due to the encouragement and support provided by the company on any given day. From all of the internal and external trainings that are offered to us, to the mentoring and coaching I receive from my fellow FlyMates, I never feel that I am "stuck" in my personal or professional career growth.

Maicol

Client Success Operations, Travel

How do you empower your team to be more creative?

It is important to me to ensure our team has the tools and resources needed, but not micromanage how they use them. This allows each person to assume responsibility and be creative with their own process. We also prioritize brainstorming in meetings, recognizing creative approaches, and connecting with others outside of our team for inspiration!

Sydney

Relationship Management Lead - Education

What’s the vibe like in the office?

The vibe in the Boston office is very welcoming and energetic, where you can feel a sense of belonging. The people who come into the Boston office come in because we can bring our authentic selves. It is a very positive, uplifting vibe.

Kat

Souring Specialist

What are Flywire Perks + Benefits

Flywire Benefits Overview

Flywire is proud to be one of Built In Boston's 100 Best Places to Work. To recognize the value of FlyMates' efforts, Flywire offers a comprehensive program of benefits! We believe work should energize and engage you, bringing both personal and professional satisfaction.

We’ll help you unlock your potential through on-the-job training, mentoring, and development workshops. We have a collaborative culture which makes Flywire the best environment in which to thrive.

Culture
Volunteer in local community
We love to see and encourage FlyMates to get involved in the Boston community. We partner with local charities such as BUILD Boston and ArtLifting and are always looking to expand.
Partners with nonprofits
Annual partnership with School the World! We fundraise and send FlyMates to around the globe to help build communities.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Flywire provides employees with a flexible work schedule that includes Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
We have a very active and engaged Employee Resource Group, FlyMates First, consisting of 30 FlyMates around the Globe, who are dedicated to our DE&I efforts both internally and externally.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker. Flywire also provides 4 weeks of leave for the secondary caretaker.
Family medical leave
Company sponsored family events
Flywire sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Flywire provides “FlyBetter Days” which provides two additional paid days off for a FlyMate to use to support their local communities or causes that matter to them.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Flywire sponsors commuter benefits for all of our office-based FlyMates.
Company-sponsored outings
Flywire hosts summer and holiday gatherings for FlyMates across the globe.
Free snacks and drinks
Flywire has a fully stocked kitchen including unlimited snacks, coffee, tea, a Bevi machine and all the Coke Zero and Diet Coke you can handle.
Some meals provided
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Our health insurance provider offers a fitness reimbursement among other great benefits!
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
We host FlyBytes monthly to share exciting news and updates across departments so teams stay updated and informed of exciting work happening around the globe!
Promote from within
Continuing education available during work hours
Customized development tracks
Paid industry certifications

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