Sales Enablement Content Manager - Spectrum Enterprise at Spectrum

| Charlotte, NC
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At a glance:
  • Are you an experienced sales content professional that can improve business growth by shaping, aligning and delivering content messaging provided by Marketing?
  • Can you lead the development of written and visual content that enables specific needs for sales channels?
  • Do you desire a competitive salary with lucrative benefits and a focus on professional development?
Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at


As the Sales Content and Application Manager, you improve business growth by driving the content alignment for the Sales organization. You focus on shaping and delivering content and messaging provided by Marketing for our service offerings, tools, resources and programs. You enhance each sales channel by using content maintenance best practices and delivery methods and leading the development of written and visual content that enables specific selling needs.

You apply a sales-focused perspective that aligns content quality and message consistency for our retail sales channels. You collaborate with the Marketing and Product team in a programmatic structure to ensure the achievement of sales and revenue objectives. You thrive in an office environment interacting with Sales teams via email and telephone. You report directly to the Senior Manager of Sales Enablement for goals, guidance and assistance.

Position benefits:
  • Competitive salary.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on spectrum services where available.
What you will do:
  • Encourage company-wide excellence through active and consistent support of all efforts to simplify and enhance the client experience.
  • Achieve revenue growth by shaping and delivering marketing and product offering content to the sales organization for all targets, products, offers and geographic areas.
  • Increase sales by strategizing and aligning our content to segment specific applications and delivering the messages through new and existing tools.
  • Understand and enhance the effectiveness of content by tracking key indicators and providing feedback to Marketing at the campaign or program level.
  • Expand industry knowledge by communicating with internal and external research groups, industry organizations and other experts.
  • Establish and meet deadlines for multiple projects while maintaining accuracy and efficiency through effective project management skills.
  • Perform additional duties related to the position as assigned.
Required keys for success:
  • Three or more years of business-to-business content writing and editing experience, including playbooks, resource guides, sales sheets, communication platforms and launch decks.
  • Three or more years of experience in content theory and application, sales tool development, product launch development, activation strategy and delivery.
  • Five years of sales enablement or marketing experience.
  • Strong project management skills with the demonstrated ability to set and meet deadlines for multiple projects simultaneously while maintaining accurate and efficient deliverables.
  • Prioritization and organizational skills with the ability to manage all phases of a large project from beginning to end independently while defining key performance indicators and metrics.
  • History of working with people of all levels of the organization, different disciplines and varying degrees of technical and business experience.
  • Track record of showing sound judgment and initiative to accomplish job duties and provide recommendations.
  • Ability to maintain client and organization confidentiality.
  • Experience making decisions and resolving issues while working under pressure.
  • Proven ability to manage and foster change.
  • Confidence when conducting formal presentation to all levels of management.
  • Solid integrity and honesty with the ability to analyze and interpret data to make recommendations based on analysis and expertise.
  • Detail-oriented balanced with strategic thinking skills.
  • Advanced proficiency with Microsoft Word, Excel, PowerPoint, Adobe, Salesforce and Showpad.
  • Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
  • Knowledge of telecommunications products and services.
Your education:
  • Bachelor's degree in business, finance or a related field or an equivalent combination of education, training and experience (required).
  • Master's degree in a related field (preferred).
SOP304 294356 294356BR
More Information on Spectrum
Spectrum operates in the Information Technology industry. The company is located in Stamford, CT. Spectrum was founded in 1993. It has 71723 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 279 open jobs at Spectrum, click here.
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