Sales Director - Communities LGBTQ+ and Black Health Products (Remote) at Included Health

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The Role:
LGBTQ+ and Black Health Products
We are seeking a passionate Sales Director to grow Included Health Communities customer base across the employer, payer and employer benefits consultant landscape. You are an innovator and a Health Equity advocate who understands the pain and frustration of navigating the healthcare system as someone who has experienced healthcare inequity. You will possess a strong competence in speaking the right language. You will be passionate about our mission, an inspiring leader and communicator, a self-starter with a bias for action, and committed to building not only Included Health’s customer base, but also our organization.

During your first 30 days, you will:

  • Onboard with the Include Health team, attend GTM training and engage in internal learning
  • Quickly develop an understanding of our products and become highly knowledgeable with our offerings
  • Partner with appropriate Included Health RVP to come up to speed quickly on respective market dynamics, targets and opportunities
  • Begin developing Year 1 Sales plan
  • Tap your strong network of buyers or influencers to identify major sales opportunities and expand Included Health’s footprint across the employer and payer landscape 
  • Ride along with RVP and other sales reps on Sales calls for learning purposes
  • Own all follow up and client communications from first touchpoint through the redlining of the contracts 
  • Cultivate a deep understanding of our service and our members to articulate the value proposition to prospects and tell the story of Included Health 
  • Maintain competitive market intelligence to guide pricing strategies and inform Included Health product and service strategies 
  • Partner closely with Product and Strategy teams to share market insights and create a strong feedback loop for future business opportunities 
  • Bring a focus on data capture and data use to build and refine sales and pipeline management process 

During your first 60 days, you will:

  • Establish your sales territory and familiarize yourself with potential local enterprise customers
  • Make introductions to your network and future customers regarding Included Health
  • Work with Included Health RVP to secure meetings with target enterprise organizations and to conduct joint Sales meetings with RVP and/or other senior Sales professionals

During your first 90 days, you will:

  • Establish your sales territory and familiarize yourself with potential local enterprise customers
  • Make introductions to your network and future customers regarding Included Health

Responsibilities:

  • Work with benefits and Employee Resource Groups (ERG's) and DEI councils within target companies to incorporate Included Health into their employee benefits offerings
  • Expand Included Health’s customer base by selling throughout your assigned territory
  • Identify opportunities for Included Health to scale service footprint within enterprise customers
  • Focus on process improvements that continue to improve our sales cycle and frameworks
  • Establish and further productive working relationships with key Consultants in assigned territory (leverage model)
  • Maintain CRM hygiene and diligence in tracking / recording all work activities to ensure accurate forecasting 
  • Represent Included Health culture and passion for enabling better health in all business dealings
  • Travel as necessary

Requirements:

  • 7+ years of sales experience
  • Demonstrable track record of successfully selling into enterprise customers 
  • Solid knowledge of healthcare benefits landscape and evolution
  • Effusive passion for LGBTQ+ and Black Community health equity 
  • Strong relationship building ability; you like building and finding win-win agreements
  • Proven ability to leverage market experts to forge relationships with target customers
  • Strong track record of consistently meeting / exceeding yearly quotas in the enterprise segment
  • Successful experience working with decision-makers at the highest levels within organizations
  • Experience successfully selling complex products / services with long sales cycles
  • Consultative approach to sales (understanding pain-points of customers and addressing their needs through solutions selling)
  • Solid understanding of customer and revenue generation
  • Strong referenceable enterprise customers

#LI-Remote

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

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