Sales Development Representative at Yembo

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Note From Sid - CEO & Co-Founder

Yembo started as a crazy idea by 2 AI engineers. But every pioneering innovation starts with a question. The question my co-founder and I had was, "Why do moving companies have to visit someone's home when almost everyone has a smartphone in their pocket?" It's time consuming, inefficient, and expensive to visit someone's home, just to give them an estimate. My co-founder Zach knew this because his wife used to be a moving company coordinator.

There had to be a better way. And of course there was. AI-powered virtual home surveys would be faster, better, and more convenient. For the moving company and their customers. And so the 2 of us started on this adventure called Yembo. From our humble beginnings in the moving industry, to bringing our best-in-class AI product to the insurance industry - we're just getting started on our mission to drive digital transformation to home service companies.


About You

Yembo doubled in size in 2021 and is on pace to double in size again in 2022, so we're seeking Sales Development Representatives (SDRs) to help fuel our growth to $100M ARR. If you're interested in joining a venture-backed startup using Computer Vision and AI to disrupt an outdated industry and want to accelerate your career, then read on...this might be a good opportunity for you!

Bonus: If you're already crushing it as an SDR in your current role, this is an excellent opportunity to help up-level our SDR team while fast-tracking yourself into a closing role in the process.

Responsibilities

A Sales Development Representative (SDR) at Yembo is an "Account Executive in training" and presents an outstanding opportunity to learn the fundamental skills for an exciting career in SaaS sales. As an SDR, you will play a critical role in executing our go-to-market strategy, often acting as the first contact that a prospective customer has with Yembo.

You will be a key team player responsible for driving outbound activity at the top of our sales funnel to generate 240+ qualified demo appointments and net-new pipeline for the sales team.

The ideal candidate is an ambitious, energetic, and organized professional with an entrepreneurial spirit and has a bias towards action.

  • Conduct research into specific accounts to identify economic buyers and champions
  • Use a variety of methods (email, phone, social media) to engage prospective customers and decision-makers to source new sales opportunities
  • Collaborate with marketing on outbound campaigns and qualify inbound leads
  • Master the art of discovery to identify customer needs and inspire new use cases to help solve their challenges
  • Set up product demos with prospective customers and Account Executives
  • Contribute and help maintain the accuracy of the data in our CRM
  • Achieve monthly quotas and daily KPIs of a minimum of 40 calls and 20 emails per day
  • Report results to the VP of Sales and SDR Manager on a weekly, monthly, and quarterly basis

Requirements

  • 6 months of inside sales related experience (including cold calls) at a SaaS company or 12 months of professional experience in a sales-related role
  • Strong two-way communication skills and high EQ
  • An ability to multi-task, prioritize, and manage time effectively
  • High standard of excellence and strong attention to detail
  • A competitive by nature and desire to win
  • Passion for being the underdog and challenging the status quo
  • A growth mindset and belief in getting 1% better each day - you know feedback and coaching will help accelerate your growth
  • Natural curiosity to understand customers and their business
  • "Don't take no for an answer" mentality - patience and persistence are key to success in this role
  • Highly empathetic nature with the ability to understand the needs of others
  • An eagerness to learn and contribute to the development of a best-in-class enterprise sales process and methodology
Bonus
  • Previous training in consultative/value-based selling
  • Experience using a CRM like Salesforce and tools like Outreach.io, Gong, ZoomInfo, and LinkedIn Sales Navigator

Outcomes

Once you join Yembo, here's how you can expect to make an impact:

  • Be a part of the founding sales team at an early stage, high growth startup
  • Join a fantastic team at a magical time - Our early customers love the product and we have grown to mid-double-digit customers in the past few months just based on referrals.
  • Elevate your skills - We're redefining how consumers shop for moving services and that involves learning how to sell a category-creating solution to revolutionize an industry. You will learn so much that you can look back with pride to say - “I was involved in using cutting edge technology to lead the digital transformation of an outdated industry”
  • Be a part of a culture of learning that will take your professional growth to another level with collaborative + thoughtful team members

In your first 30 days, you'll:

  • Build relationships with fellow SDRs, Account Executives, the VP of Sales, Customer Success Managers, and peers within the company
  • Learn Yembo's sales process and methodology, as well as, the tools we use on a daily
  • Leverage any opportunity you can to learn the market and industry
  • Show comfortability making cold calls on your own and a capacity to hit your weekly KPIs

In your first 60 days, you'll:

  • Become proficient in using Yembo's suite of products
  • Independently conduct customer discovery calls to uncover their challenges and pain points
  • Become comfortable responding to customer's objections over the phone and via email
  • Develop a strong understanding of the moving and relocation industry as displayed by an ability to hold two-way conversations with prospective customers
  • Learn how to structure your workday to consistently hit your weekly KPIs

In your first 90 days, you'll:

  • Continue to build on your product and industry knowledge to inspire new use cases for prospective customers
  • Inspire confidence in prospective customers by becoming a product expert as displayed by an ability to independently answer frequently asked questions
  • Consistently hit your weekly KPIs and achieve monthly quotas
  • Source at least 1 opportunity that turns into a customer

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k with 4% company match)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (3 Weeks Vacation, Sick Leave & 11 National Holidays)
  • Family Leave (Maternity, Paternity)
  • Annual Events & Meetups
  • Work From Home (Fully Remote Team)
  • Stock Option Plan
  • Note: Health care, retirement and insurance benefits are currently available only for US employees.

Notice

Yembo is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment, as Yembo does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, state, or local law.

Note: We are not accepting submissions from recruiting firms at this time

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • TypeScriptLanguages
    • SCSSLanguages
    • ReactLibraries
    • ReduxLibraries
    • ReactJSLibraries
    • React QueryLibraries
    • AWS (Amazon Web Services)Frameworks
    • CloudfrontDatabases
    • EKSDatabases
    • EC2Databases
    • S3Databases
    • Route 53Databases
    • FigmaDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • InsightSquaredCRM
    • OutreachCRM
    • SalesforceCRM
    • GongCRM
    • ClariCRM
    • Gradient WorksCRM
    • Close.ioCRM
    • ZoomInfoLead Gen

An Insider's view of Yembo

How would you describe the company’s work-life balance?

One word to describe the work life balance at Yembo: AMAZING! When we work, we work. Building a best-in-class product takes relentless effort and dedication. But, when work is over, it is just that. Over. Your time is yours. Want to use your PTO or just need time for an appointment? The same team that’s changing the world has your back so you can.

John D.

Support Engineer

What are some things you learned at the company?

I used to believe that the moving industry consisted solely of transporting boxes from point A to point B. I discovered that the moving industry is far more complicated than it appears. Working on complex problems and utilizing AI to solve them is very exciting here at Yembo and I love it!

John T.

Customer Success Manager

What’s the vibe like in the office?

I love working with my team! I am surrounded by brilliant, innovative people that have the drive to see Yembo succeed. When you have so many people believing in the same mission, amazing things happen everyday!

Meggan

Senior Sales Development Representative

What are Yembo Perks + Benefits

Yembo Benefits Overview

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k with 4% company match)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (3 Weeks Vacation, Sick Leave & 11 National Holidays)
Family Leave (Maternity, Paternity)
Annual Events & Meetups
Work From Home (Fully Remote Team)
Stock Option Plan
Note: Health care, retirement and insurance benefits are currently available only for US employees.

Culture
Daily sync
Open door policy
Team based strategic planning
Group brainstorming sessions
Diversity
Highly diverse management team
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Yembo offers 100% health insurance coverage for you and your dependents, and a range of other plans that work for your family.
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Invest in your future and retirement through our company's 401(k) - we'll match you up to 4% with immediate vesting for matched contributions.
Company Equity
Yembo offers stock options through its employee profit sharing program, including vesting over a four-year period.
Performance Bonus
We offer performance bonuses that vary by team and specific role.
Child Care & Parental Leave Benefits
Generous Parental Leave
Yembo encourages you to take time to be with your family when you need it! We offer 4 weeks of paid parental leave and 8 weeks of paid pregnancy leave for all employees.
Flexible Work Schedule
Our team is completely remote and communicates as asynchronously as possible. Work wherever there's wifi and when you're most productive!
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Yembo's vacation policy includes 3 weeks of paid time off (and up to 6 weeks accrued) for all employees!
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Get to know fellow Yembotrons with our annual events and meetups! Yembo has monthly and bi-monthly virtual happy hours, team outings and an annual company-wide meetup to recharge and reconnect.
Happy Hours
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
Customized development tracks

Additional Perks + Benefits

At Yembo, we believe that the heart of our company and its success is our team (also affectionately known as Yembotrons). We offer a variety of benefits and perks that not only support the well being of our team members, but motivates them to continue to do their best work.

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