Sales Development Representative at Plex Systems, Inc. (Detroit, MI)

| Detroit, MI
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Sales Development Representative

Want to work with fearless innovators, visionaries, and community-minded people who challenge the status quo? We do too.

Plex is more than a software company - we're a team of disruptors who are driving innovation and unlocking the promise and value of smart manufacturing.

It isn't a trend or a moment, it's a movement. And we're leading it, but we can't lead it alone. That's where you come in.

Plex Systems, Inc., a Rockwell Automation Company, delivers the first smart manufacturing platform, helping the world's leading innovators to make awesome products. Built in the cloud, the Plex Smart Manufacturing Platform includes MES, ERP, supply chain management, Industrial IoT, and analytics.

We believe that anything that can be made can be made better, and we are focused on finding the right people to help us achieve the big important tasks ahead.

Is that person you?

In support of our ongoing growth, we are looking for a Sales Development Representative to work remotely from any US based location. The Plex Sales Development Representative (SDR) position is responsible for identifying, qualifying, contacting and developing sales prospects for our ERP/MES software. The SDR will attempt contact with prospects utilizing multiple prospecting channels including our Salesforce Customer Relationship Management tool, LinkedIn Sales Navigator, Outbound lists, etc. The SDR position requires both phone and email contact with mid-management and C-level executives at appropriate manufacturing companies.

This position requires excellent organizational, communication and interpersonal skills, a high degree of professionalism, strong sales acumen and a sound understanding of manufacturing, accounting and business concepts. This position also requires the ability to successfully communicate complex technical information to others.

Based on education, experience and knowledge applicable specifically to this area, recommends solutions, and exercises discretion and independent judgment in matters of significance pertaining to the business operations of Plex customers.

  • Initiate communication with prospects by telephone and e-mail
  • Generate and qualify new leads
  • Gather data regarding markets and industries, utilizing best technology and information resources
  • Build and maintain prospect relationships
  • Overcome technical and business objections of prospective customers
  • Prepare reports from the CRM system and other software systems
  • Work as a team with members of the Sales Development department and the Sales and Marketing groups
  • Utilize Sales Navigator on LinkedIn to identify and contact multiple prospects within a company
  • Make a minimum of 45 calls per day to prospects utilizing internal Groove software for all calls
  • Achieve preset quota for number of qualified leads sent to field monthly
  • Add new prospects weekly using ZoomInfo and LinkedIn that are not in CRM
  • Record all contacts made via email, phone in, tradeshows, etc in CRM

  • Bachelor's degree with 2 years' experience, or some college, plus translatable sales experience required
  • Must be a self-motivated team player who embraces personal and professional responsibility
  • Proficient with Microsoft Office Professional (Word, Excel, Outlook, etc.)
  • Proficient with sales tracking/SalesForce CRM software
  • Excellent time management skills
  • Sound understanding of business functions
  • Strong command and comprehension of the Spanish language, spoken and written, a plus
  • Cold calling experience a plus
  • Technical sales experience a plus
  • Mid-range ERP software sales experience a plus
  • Familiarity with manufacturing operations and nomenclature a plus


We are proud to be recognized as one of the top workplaces in the tech industry. Our inviting culture fosters collaboration, innovation, and motivates team members to take on important work, every day.

In addition to all the benefits you'd expect from a world-class company like ours, we also offer Day 1 benefits, career growth and professional development opportunities, tuition reimbursement, unlimited paid time off, a wellness allowance to support your family's well-being, sustainable work-life balance, and flexibility. Our multiple office locations offer a casual-dress workplace, complimentary snacks and drinks, and "de-stress areas" complete with amenities in some locations like massage chairs, golf simulator, ping pong tables and more.

Plex values the power of diversity and inclusion - it isn't just a talking point for us. It drives our business and fosters fresh thinking, and is reflected in the individuals we hire, and the culture and community we've built to support them, such as our [email protected] and [email protected] groups. As an equal opportunity employer, we welcome applicants of all types and from all backgrounds. Plex urges our employees to understand, accept, and celebrate the differences among people.


Apply today!


Don't despair - your perfect fit is on its way! Stay connected, sign up for job alerts or submit a general application on the Plex Careers page.
More Information on Plex Systems, Inc.
Plex Systems, Inc. operates in the Software industry. The company is located in Troy, MI, Pleasanton, CA, Irvine, CA and Irvine, CA. Plex Systems, Inc. was founded in 1995. It has 567 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 4 open jobs at Plex Systems, Inc., click here.
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