Sales Development Representative (SDR)- vcita

| The Reserve of Old Tampa Bay, Town 'n' Country, FL, USA | Hybrid
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Do you enjoy sales in a team environment, are you excited about helping clients find the right solution for them, and thrive in a techy, dynamic atmosphere? Take a look at what we have to offer.


Responsibilities:

  • Make outbound calls to new trial users and find out how vcita can help their small businesses.
  • Become an expert in the vcita features and application, effectively identifying and matching the right solution for each client.
  • Manage your own pipeline with over 200 new leads every month.
  • Schedule product demonstrations with Sales Executives 
  • Identify best practices to refine the company’s SDR’s playbook
  • Provide feedback to the marketing team regarding lead quality


Benefits:

  • Mostly virtual, with some onsite, and travel to our corporate office
  • Comprehensive health benefits package - 100% of premiums paid for health, dental, vision, life, and disability.
  • 50% of Dependents’ premiums. 
  • 401k with employer match
  • Stock options
  • Flexible Spending Accounts
  • Observed holidays, generous PTO
  • Generous Parental Leave plan
  • Frequent team events and perks with a culture of collaboration, fun, and mutual support.

Disclaimer: vcita is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, faith, gender, gender identity or expression, sex, sexual orientation or stereotyping, national origin, genetics, age, ancestry, ethnicity, medical condition, pregnancy, marital status, partnership status, family or parental status, physical or mental disability military or veteran status, citizenship status, or any other status protected by applicable law.


Areas of your knowledge and Expertise::

  • +1 year in an SDR, sales, or mostly customer-facing role. 

if you do not have this, make a case in your cover letter on how your life experience up until this point would make sense for vcita!

  • Flawless communication in English, Written and oral. (Bonus points for other languages as well)
  • Tech savviness, a quick learner of technologies 
  • Demonstrated ability to work solo as well as being a productive team member 
  • Have a strong work ethic and are eager to learn and make new connections with prospects
  • Must be an excellent problem-solver and willing to collaborate in an exceedingly competitive environment

Requirements

  • +1 year in an SDR, sales, or mostly customer-facing role. 

if you do not have this, make a case in your cover letter on how your life experience up until this point would make sense for vcita!

  • Flawless communication in English, Written and oral. (Bonus points for other languages as well)
  • Tech savviness, a quick learner of technologies 
  • Demonstrated ability to work solo as well as being a productive team member 
  • Have a strong work ethic and are eager to learn and make new connections with prospects
  • Must be an excellent problem-solver and willing to collaborate in an exceedingly competitive environment
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Technology we use

  • Product
  • Sales & Marketing
  • People Operations
    • CanvaDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management
    • TrelloProject Management

An Insider's view of vcita

Alyssa

How would you describe the company’s work-life balance?

At vcita, the commitment to work-life balance is what I believe sets us apart. As a CSM, I can confidently say that I work for an employee-first company that prioritizes the well-being and happiness of its staff. The support and dedication to our professional growth and personal lives are unparalleled. It isn't just a catchphrase; it's a core value
Alyssa

Alyssa

Customer Success Manager

How do you collaborate with other teams in the company?

At vcita, each day is filled with both fun & exciting challenges that we need to solve for our customers, on a timely basis, so they can get back to business. We love to collaborate daily with Product, Development & Success to do what works best to find clear, innovative solutions for our businesses to be successful.

Erikka

Product Support Team Manager

How do your team's ideas influence the company's direction?

At vcita, we believe that our customers’ success is our success. Our Customer Success team serves as ambassadors of our clients’ needs within the company and are committed to bringing the voice of the customer to every discussion. With every project, whether it’s a product feature or a marketing campaign, a CSM will always be part of the discussion

Barak

VP of Customer Success

What projects are you most excited about?

I'm excited to be a part of creating AI How-To videos, giving our customers the flexibility to learn at their own pace. It boosts user adoption, enhances awareness of vcita features, and frees precious time for our teams. Our customers can now harness the full potential of vcita independently, and we're here to support every step of their journey.

Zach

Customer Success Manager

What are vcita Perks + Benefits

vcita Benefits Overview

vcita offers a comprehensive package of benefits and perks, the team's health and wellness is a priority. Our package includes health, dental and vision premiums covered at 100% for employees and 50% for eligible dependents, long-term disability and Life insurance with an enhancement option. Financial perks include 401k plan with employer match, FSA for both dependent and health expenses, legal insurance, and financial education tools. Also offered are Employee Assistance Program, Coffee subscriptions and WFH reimbursements. A generous PTO plan with a flexible mindset is in place to support the team's self-care preferences, and the company offers parental leave in support of families.
Wether that's in person or virtually, we always enjoy meeting each other, and have frequent fun events.

Culture
Volunteer in local community
We always enjoy supporting our local communities, emphasizing small business owners. In addition, we work continuously with local shelters and provide opportunities for individual volunteering
Open door policy
Open office floor plan
Employee-led culture committees
Day off for your birthday
We have several floating holidays with lots of flexibility so you can celebrate what is important to you.
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
We meet once a month and also once a quarter to connect with each other, get transparent info on how things are going, recognize team members, and have fun together.
In-person revenue kickoff
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Hiring practices that promote diversity
Diversity recruitment program
We focus resources on a diverse candidate pool
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Discounted Pet insurance is offered through our Employee Assistance Program
Wellness programs
We do personalized wellness activities which recognize people different needs around wellness and allow for each person to find the best way for them to rest, recharge and take care of themselves.
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Eligible employees are granted company stock options becoming vested over time
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
We enjoy celebrating our team's families, and have them join us for activities throughout the year
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Home-office stipend for remote employees
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks
Personal development training

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