LivePerson is the global leader in delivering technology that helps brands and consumers connect through conversational messaging, just as you would with family and friends. 

With over 18,000 customers, including HSBC, ANZ Bank, Bupa, SpecSavers and KDDI, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. Are you a hands-on sales leader and passionate about delivering value to customers and solving business problems with world-class technology? If so, we may have just the role for you!

As the Sales Development Representative (SDR) Manager for the APAC region, you will play an integral role in the success of the sales team across ANZ, South East Asia and Japan. You will be responsible for leading the newly-formed SDR team in APAC, which includes recruiting, training and helping to onboard (along with our Sales Enablement team) a dedicated SDR team that will research accounts, identify key targets, generate interest and help drive discovery calls to stimulate opportunities. 

The SDR Manager will work closely with the sales and marketing teams to ensure your team drives leads to opportunities and helps qualify and nurture new relationships within target accounts. You will strive to consistently achieve qualified opportunity quotas to meet territory revenue objectives.

You will thrive here if: 

You can operate in a fast paced, dynamic environment

You nerd out about AI, how it can be applied, or how you can learn more about it (don’t worry we’ll help)

You believe data-led decision making is the norm

You see feedback or failure as motivation to learn and to grow 

You relate to our core principles (link) and want to work with experts in their respective fields

What are the responsibilities of this role:

Hire, coach, and manage a team of Sales Development RepsTrack sales team metrics and report data to leadership on a regular basisTrain other members of the SDR Team to identify, contact, and create qualified opportunities.Ensure SDR Team members improve performance and abilities over time by providing coaching and feedback in recurring 1:1sMotivate team members through your coaching expertise and utilising incentivesRegularly report on team/individual resultsIdentify and make recommendations for improvement in the areas of Process, Efficiency, & ProductivityWork closely with sales and other members of the leadership team to develop key accounts successfully into new customersWork in collaboration with the APAC Field Marketing Team to develop effective messaging for outbound communications to your team’s assigned accounts. Continue to improve and refine sales pitch and process to achieve optimum resultsHelp create a fun, high energy environment where teams are motivated to succeed . 

Who you are and what makes you qualified: 

2+ years in the software sales space as an SDR Leader 2+ years of experience as an SDR/BDRConsistent track record of quota achievement as an individual contributorProven track record of success as an SDR managerExperience managing and improving Sales Development KPIsExperience using SalesForce, Outreach, SalesNavigator, & other tech stack tools eg. TechTarget Priority EngineSelf-starter with proven success as a sales leader

Why you’ll love working here: 

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer amazing colleagues along with opportunities to push your own limits to grow. We embrace invention and experimentation. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.and ordinances.