Sales Development Manager (Austin, TX)

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PatientPop is the leader in practice growth with the only all-in-one solution that empowers healthcare providers to improve every digital touchpoint of the patient journey. As experts in the healthcare technology space, PatientPop makes it easy for providers to promote their practices online, attract patients, and retain them for life.

We've grown from a small, scrappy team to a workforce of 500+ driven individuals who are committed to scaling smarter. As we move into our next phase of growth, we're looking for passionate and dedicated people to focus on innovative solutions while ensuring that we maintain a superb customer experience. That, in part, means finding highly qualified candidates who want to invest their energy to align with our company's long-term goals.

Are you ready to really dig into a new role? We're looking for you.

Location - Austin (TX)

Why you're important to us:

This role is imperative to the growth and development of our Sales Development Representative team. Our SDR’s act as a farm team for our full cycle Account Executives, so you play a crucial part in developing each representative and allowing for the overall success of the sales process. Your contributions will result in the professional and personal growth of your representatives, the sales organization, and PatientPop as a whole.

How you will contribute:

You’ll serve as a coach and a mentor to a team of 10-15 Sales Development Representatives by delivering ongoing coaching, analyzing conversion metrics across segments and lead sources, and making recommendations to increase individual and team effectiveness. You will deploy advanced leadership techniques to help representatives achieve quota through candid feedback and biweekly 1:1 performance reviews. In addition, you will be the liaison between marketing and sales, helping with the planning, execution and follow-up of campaigns. By acting as a subject matter expert on our product and our customers and helping train our new representatives on the sales process you will be an integral part of driving year over year growth and propelling PatientPop forward. Your interview and assessment skills will be used consistently to hire the best  talent and grow our SDR organization.

You will develop trusting relationships with your representatives and understand the challenges they face on a day to day basis. You will assess the strengths & weaknesses of the team and manage the sales program accordingly, while creating a positive impact on individual and team performance.

You will stand out with:

  • 2+ years of experience in sales management or leadership
  • Proven record of defining, tracking, and managing daily, weekly, and monthly activities/metrics of your team members
  • Experience building and expanding a sales team while driving revenue growth
  • Effective communicator, sales coach and motivator
  • Positivity is a MUST! You are solutions-oriented and not afraid of challenges in a fast-paced environment
  • Solid project management and business development skills
  • Excellent presentation and communication skills
  • Familiarity with Salesforce.com, Excel, email/call automation platforms (Salesloft, Outreach, Yesware, etc.)
  • SaaS and/or Healthcare IT Experience definitely gives you a leg up!

PatientPop has one simple mission: help healthcare practices thrive. Our solution is the leading all-in-one practice growth platform that's HIPAA-compliant and helps providers promote their practice online, attract patients, and retain them for life.  Learn more at patientpop.com

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.  

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