Sales Correspondent I (Lincoln, NE)

| Lincoln, NE
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Process sales orders, prepare shipping documents, generate and print order confirmations or pick lists, send invoices to customers (via mail or email); handle incoming customer calls to place orders, check order status and/or pricing and availability of product; maintain sales order files; maintain customer contact information; provide assistance to Sales and Marketing personnel, Sales Consultants and serve as backup to other associates and receptionist.

Professional Qualifications

Education
  • High School diploma a minimum, associate degree preferred.

Experience
  • Minimum one (1) year of experience in office environment.
  • Experience with Personal Computers (example: word processing and spreadsheets)
  • Ability to effectively use office equipment (copier/calculator/multi-extension telephone).
  • Some experience with order processing preferred.

General
  • Excellent communication skills in English (verbal/written) and interpersonal skills.
  • Ability to manage multiple detailed projects accurately.
  • Self-starter, motivated, able to work without supervision.
  • Enjoys and works well with other people.
  • Accuracy and attention to detail.
  • Dependable, positive attitude, and good attendance.
  • Ability to make arithmetic calculations accurately and routinely.

Position Responsibilities
  • Order Processing: Handle all processes from initial order entry through final invoicing.
  • Shipping Documents: Prepare documents in compliance with all regulations and coordinate with carriers, customers, forwarders, distributors, and Shipping Department.
  • Communication: Handle incoming calls, emails, faxes, web orders, and any other customer concerns, etc. to receive orders
  • Database Management: Enter into databases such as Salesforce and the Company ERP System
  • Confidentiality: Discretion must be used with inside LI-COR information and with customer information; e.g., credit cards.
  • Loaner/Demo Equipment: Able to prepare packing lists and associated forms for shipment of equipment used at trade shows and demonstrations for ENV only. Maintain an accurate record of the status of equipment.
  • Teamwork: Assist other Sales Correspondents with tasks & duties including backup when they are out on leave, in meetings, at training, or otherwise unavailable.
  • Repair Order Processing: Able to support the process of servicing and/or repairs from receipt, through the technical service/repair, to providing cost estimates to the customer.
  • Quotations: Prepare requested quotations and/or proforma invoices including estimation of freight and insurance costs (if required
  • Shipping Documents: Prepare documents in compliance with all regulations and coordinate with carriers, forwarders, distributors, customers, and our shipping/receiving department.
  • Communication: Handle customers' incoming requests for instrument service and/or repair.
  • Database Management: Enter into databases such as Salesforce and the ERP System the appropriate information, with all pertinent service/repair and quotation information, which includes account, contact, asset, and case information.
More Information on LI-COR Biosciences
LI-COR Biosciences operates in the Biotech industry. The company is located in Lincoln, NE. LI-COR Biosciences was founded in 1971. It has 302 total employees. It offers perks and benefits such as Health Insurance Benefits, 401(K). To see all 8 open jobs at LI-COR Biosciences, click here.
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Similar Jobs

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView LI-COR Biosciences's full profileFind similar jobs