Sales Account Specialist at Cambium Learning Group (Charlotte, NC)

| Charlotte, NC
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We are Lexia Learning, a Cambium Learning® Group company.

Lexia Learning, a Cambium Learning® Group company, is the structured literacy expert. For over 35 years, the company has focused solely on literacy, and today, provides a full spectrum of solutions for both students and teachers. With robust offerings for differentiated instruction, personalized learning, assessment, and professional learning, Lexia helps more learners read, write, and speak with confidence.

Voyager Sopris Learning®, a part of Lexia, is an education partner committed to unlocking the full potential of every teacher and every student.

We believe that the best way to meet and exceed standards in education is to address the underlying systems of teaching and learning, and to nurture those systems at their most fundamental levels. Our programs and services are based on research and classroom evidence, ensuring they are easy to implement, teacher friendly and effective. We offer a variety of digital and blended instructional tools, programs, and professional learning, all of which are designed to help every teacher deliver nothing short of the highest-quality instruction to every student.

Account Specialist

We are growing our Account Specialist team! Account Specialists are a customer-facing, Sales support team who support renewal and new business opportunities. This role is integrated fully into Lexia's selling model and compliments the direct selling activities of our sales representatives by providing value added activities that align with Sales' day-to-day and strategic objectives.

Location: USA, Remote

Job Responsibilities:
  • Support Sales professionals with renewal and add-on business
  • Collaborate with the aligned sales and sales operations team members on specific territory strategies and activities
  • Identify upsell opportunities within a given customer base and manage relationship transfers to appropriate sales team members
  • Manage specific customers and/or opportunities in collaboration with the aligned members of the sales and operations teams to achieve renewal, retention and upsell goals
  • Prepare quotes for incremental sales
  • Maintain customer information, track customer outreach and manage pipeline
  • Develop professional proposals and other professional communications
  • Effectively communicate Lexia's pedagogy, research, features and benefits
  • Conduct ongoing communication and outreach to a defined group of existing customers with the goal of building program awareness, fostering increased usage and earning long term customer commitment
  • Connect existing customers to Lexia's professional learning resources to enhance their program satisfaction
  • Communicate with teachers and school leaders throughout the customer life cycle


Job Requirements:
  • Bachelor's degree or equivalent experience
  • 1-3 years experience in sales, sales support, pipeline management, sales operations, education, or similar role
  • Professional and proficient usage of CRM tools, MS Suite, Google Suite (Salesforce.com highly preferred)
  • Strong customer service acumen and experience delivering product presentations to groups and individuals


To learn more about our organization and the exciting work we do, visit www.voyagersopris.com and https://www.lexialearning.com/

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.
More Information on Cambium Learning Group
Cambium Learning Group operates in the Edtech industry. The company is located in Dallas, TX. Cambium Learning Group was founded in 2009. It has 1831 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 1 open jobs at Cambium Learning Group, click here.
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