Box
Hybrid

Renewals Program Manager

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WHAT IS BOX

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

 

By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 97,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud. 

 

WHY BOX NEEDS YOU

In Enterprise SaaS, Renewals is the new growth. The existing customer base drives a majority of Box's recurring revenue along with a material amount of net new sales through expansion. At scale, customer retention and expansion is one of the strongest levers for growth. Box is looking to hire a new member to its Global Sales Strategy & Operations team to focus on the current customer base, particularly on the Renewal motion. This role will partner closely with Renewals, Sales, and CS leadership to ensure we employ the right strategies and programs around the renewal event to drive overall company growth.


For this, Box needs a builder and an optimizer. Someone who, when introduced to something new, can't help but dig until they understand the complete "why" behind the work. You love deriving actionable insights from data. You can quickly translate strategies and ideas into concrete, actionable steps. Your first instinct is to roll up your sleeves to solve the problem. Most importantly, you derive a huge amount of satisfaction out of improving and streamlining the little things in your work-life - knowing that many small improvements yield massive results. Ideal candidates will either bring deep Sales/Renewals experience as a practitioner with a penchant for strategy and operations, or bring a proven experience as a strategist and operator that can learn the business quickly. 

 

WHAT YOU'LL DO

In this role you'll effectively join two teams - the Global Sales Strategy Team and the Renewals Leadership team. As part of both teams you will:

  • Inform and drive global renewal strategy 
    • Assist with quarterly and annual organizational planning 
    • Identify, create, operationalize, and cascade new renewal strategies and plays to GTM
    • Perform ad hoc analysis and report generation to find opportunities in our renewals
  • Run key renewals operational programs
    • Conduct business and customer 'post-mortem' reviews
    • Scope, manage, and track ongoing renewal programs
    • Work with Business Analytics to provide ongoing segment-specific renewal forecasts
  • Drive cross-functional alignment
    • Track and ensure alignment on programs that span Sales, Renewals, and CS
    • Represent the Renewals perspective across various other functions

 

WHO YOU ARE

  • 5+ years of experience in direct sales or renewals, or experience in an Operations or Consulting role
  • Ability to constructively challenge assumptions, think strategically, and then translate into action
  • Excellent cross-functional collaboration and communication skills
  • Independent and motivated to thrive in an ever changing, fast paced environment
  • Execute projects and initiatives end to end

 

BENEFITS

Visit this webpage to check out all of our exciting benefits: https://join.collectivehealth.com/box

 

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

 

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What are Box Perks + Benefits

Box Benefits Overview

Not only are we driving success as a cloud content management platform, to having the most talented group of 10x-ing, GSD-ing, fun-loving Boxers, we also provide the BEST benefits and perks!

Whether you're looking for traditional benefits or fun perks - Box has you covered!

Comprehensive healthcare benefits
Award-winning mental health, wellbeing and family support programs
Cutting-edge behavioral health services
Paid maternity and paternity leave
Award-winning fertility and family forming benefits
Equity award and an excellent Employee Stock Purchase Plan (ESPP)
Generous time off including holidays, 5 fresh air Friday's/Mental Health Monday's, your birthday and 3 days for volunteer time!
4 week, 100% paid Sabatical program for Boxers with 7+ years at Box!

Beyond Healthcare

Career Development
Employee Resource Communities
Fun @ Box: Happy hours, interest groups, sporting events, races and more
Meals & Snacks: daily meal stipends while in the office and stocked micro kitchens to keep you energized
Commuter Benefits for parking and mass transit
Gym Membership/wellness reimbursement and incentives: Activity, nutrition & health is a priority!
Monthly phone bill reimbursement
Employee Assistance - support and guidance for life challenges

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Day off for your birthday
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training

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