Description

As a CSC Relationship Sales & Service Specialist , you're more than just a financial resource for our existing customers; you're their partner in creating a brighter future. Huntington has an extremely loyal customer base, a reputable standing in the community and far-reaching brand awareness. You'll be working in a fast-paced and exciting professional corporate environment selling Consumer Lending and Financial products while providing sound financial advice based on a full understanding of the needs of our customers. In addition, you'll work cooperatively with other channels throughout the organization as you sell or refer the full spectrum of banking products and services Huntington has to offer. We are looking for candidates with the natural ability to self-monitor, stay on task, execute and follow a structured regimen with little supervision. We encourage employee performance and reward outstanding talent with lucrative incentives. Those interested must be confident yet humble, driven yet teachable and have the ability to build good client and team relationships.

DETAILED DESCRIPTION:

• As a RSS, you would perform outbound phone sales to customers that have existing Huntington relationships
• Work individually and as a team to meet and exceed established goals while providing exceptional customer service to internal/external customers by delivering prompt and accurate answers to telephone banking customers and identifying new opportunities and solutions.

• Focus on building and broadening existing customer relationships through sales and referrals of all Huntington products and services
• Place outbound calls through a variety of lead sources; discover needs of customer; explain the features and benefits of financial products and services; recommend financial solutions to customer; originates Huntington products and services
• Strong focus on consumer lending
• Utilize multiple systems to makes sales referrals to additional channels of the bank
• Average 60+ contact attempts daily through our leads management system
• Demonstrate high energy, initiative and ability to consistently meet specific production goals
• Maintain up to date knowledge of products, services, technology and regulations
• Interact closely with Retail and/or product partners to meet customer needs
• Job duties will include support of overall Phone Bank initiatives
• Partner on the strategic vision of the department

REQUIRED QUALIFICATIONS:

• High school diploma
• Minimum 2 years sales experience
• Must possess excellent oral and written communication
• Comfortable with or enjoy outbound approach
• Must have a disciplined approach to time management

PREFERRED QUALIFICATIONS:

• 1 year home lending experience -- sales, retail branch, or consumer loan origination highly preferred
• Related financial product experience beneficial
• College or evidence of advanced education considered a plus
• Outbound call experience preferred
• Ability to interact with all levels of the organization

OTHER RELEVANT INFORMATION:

• Monday - Thursday 9:00am -- 6:00pm, Friday 9:00am -- 3:00pm, OFF WEEKENDS
• Full Time -- Rarely work over 40 hours/week

Application Process Steps

After you fill out your application, you will be asked to complete a two-part Online Assessment. This assessment is being conducted by Infor Talent Science and is comprised of both cognitive and behavioral components that improve the interview and selection process.

• When prompted, please register for the Assessment using your email address and a password of your choosing.
• Carefully follow the on-screen instructions, and read the FAQ's if you have questions.

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Workplace Type:

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position