Program Manager, WW Sales
Company Description
Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started.
Job Description
We are looking for an energetic, hyper-organized, and motivated operational expert to handle a wide array of business tasks alongside our Chief Revenue Officer. This is a rare chance to join a fast-paced, hyper growth start up, and work directly with our leadership to improve the state, efficiency, and success of the Sales organization.
As a Program Manager you will assist our CRO in critical day-to-day operational and executive work with the core goal of providing more leverage to the Sales team. This will require thinking holistically and strategically about key operational rhythms, business processes, procedures and supporting the business and enabling effective execution.
Responsibilities:
- Work directly with our CRO and sales leadership to transition, track, and drive forward key GTM operational initiatives.
- Prepare for and coordinate key weekly and monthly meetings including our Sales Leadership and other team-wide strategy discussions, partnering with Sales Ops as that team will be responsible for creating the data and presentation materials.
- Keep Sales leadership accountable for commitments, while helping keep reports accountable for results.
- Setting the agenda, running, and synthesizing internal meetings, business reviews, and weekly all hands.
- Keep the CRO accessible and open to new ideas and proposals.
- Help with implementation of key operational processes across the Sales organization, ensuring full alignment and accountability. Organize team to report on point every week, win reports, loss summaries, deal reviews, etc.
- Collaborate to develop, track, and target team-wide success across our quarterly OKRs. Manage all planning sessions, check-ins (bus.), and review meetings alongside our CRO.
- Act as “Second in Command” when the CRO steps out for other key duties.
- Supports team communication and information sharing, working cross-functionally to identify pain points and develop solutions to continuously improve information sharing.
- Manage CRO and VP calendaring needs, ensuring effective and detailed agenda with business-critical prioritization of all appointments, calls, travel, and events.
- Track, manage and report on Sales budget, including Sales meetings, events, and Sales team travel.
- Embody our core values in all that you do: We are one team, We are positive, We keep growing and We get things done!
Qualifications
- You have 5+ years of demonstrated success in a Business Support, Chief of Staff, Operations, or similar role that requires strategic and tactical execution.
- You are highly detail-oriented with excellent verbal, written, and interpersonal skills.
- You have excellent presentation skills, capable of running efficient and productive meetings with senior stakeholders.
- You are a highly analytical, strategic, and creative thinker with strong business acumen.
- You have a proven ability and desire to drive initiatives with minimal structure.
- You are willing to get your hands dirty, lead by example, and motivate teams through both in-person and remote management.
- Desire to work within a fast-paced Tech environment, enjoy constant change and challenge with new business demands and priorities.
- Business focused, with an ability to understand, prioritize and balance day-to-day with long-term Sales goals and deliverables.
Additional Information
We are 800+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.