Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department OverviewThis position will be part of the Software Enterprise Presale and Business Intelligence team. The Presales Solutions Architect is the technical integration expert responsible for defining and designing customer-driven, world-class, leading-edge, end-to-end solutions across Motorola’s expansive public safety product portfolio that includes Next Generation 9-1-1 Call Processing and Call Routing, Computer Aided-Dispatch and Records Management, Digital Evidence Management, Intelligence-Led Public Safety, Real-Time Video and Data Analytics, Community Engagement Applications, and Land Mobile Radio.
The Presales Solutions Architect will collaborate with the Sales, Engineering, and Product Teams to support the development of customer proposals nationwide, primarily focused on owning the technical architecture and strategy, interface design, engineering diagrams, equipment lists, solution acceptance test plans, risk mitigation and engineering labor models.
Job Description

The Presales Solutions Architect will be responsible for, but not limited to the following:

• You will be the technical lead that supports the sales life-cycle from qualification through contract and participates in customer meetings, proposal development, negotiations and transition to the implementation team.

• You will engage with the key stakeholders to understand the PremierOne CAD/RMS and CommandCentral product portfolio and upcoming feature enhancements.

• You will work with customers and our sales teams to understand our customer’s needs.

• You will craft end-to-end solutions comprised of the product portfolio and 3rd party elements and own the technical and interface designs.

• You will be responsible for identifying, mitigating, and documenting technical solution risks, capturing technical solution costs, and creating solution documentation that meets customer, contract and deployment requirements.

• You will develop a consistent approach to RFPs, proposals, and quoting, which includes creating desired, consistent, and accurate documentation and drawings.

• This is a customer facing position that relies on solid presentation skills, experience with a wide variety of audiences and a deep knowledge of various public safety agencies. Working with both customer and internal teams requires excellent interpersonal skills, leadership qualities, communication skills, and a collaborative attitude.

Specific Knowledge/Skills

The ideal candidate has the following skills and capabilities:

• 2+ years of CAD records experience

• 4+ years of experience in one of the following: Technical Sales, Engineering, Solution Architecture, Systems Integration or related field

• High School Diploma or equivalent is required; Bachelors Degree is recommended. Emphasis in Electrical, Computer Engineering, Computer Networking, or Computer Science is preferred.

• Strong knowledge of cloud applications and architecture, including migrations from on-prem to SaaS (preferably in a highly regulated industry)

• Strong general knowledge of IP networking architecture, protocols and security is highly desirable

• Technical understanding of the solution infrastructure. Possesses working knowledge of common interfaces for any of the following: Computer Aided Dispatch, 911 Call Handling, Records Management Systems, Digital Evidence Management, Real Time Crime Center and Analytics.

• Positive attitude with a can-do mentality that enables you to be creative, resourceful and deliver results

• Strong written and oral communications skills with the ability to present complex topics to technical and non-technical audiences - both internally and externally

• Ability to build strong relationships with internal and external stakeholders

• Travel could be more than 25%.

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Basic Requirements

• High School Diploma or equivalent
• 2+ years of CAD records experience
• 4+ years of experience in one of the following: Sales, Engineering, Solutions Architecture or Systems Integration

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Any employee who is not vaccinated must wear a mask at all times when at a Motorola Solutions site or otherwise meeting with other Motorola Solutions employees or customers. Employees who have submitted proof of vaccination must follow site-specific or local mask requirements. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees.

Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.