PreSales Enablement Manager
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. Biotech R&D is radically transforming our world, but moving at the new speed of science requires better technology.
Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
We are seeking a Solution Consulting enablement senior manager to help build and scale knowledge and skills across our amazing Solution Consulting organization. This person will focus on serving two key roles in our GTM organization: Scientific Solution Consultants and Technical Solution Consultants. It will focus on both onboarding and ongoing programming for SCs. If you are someone who loves helping others learn and has a passion for scaling expertise and knowledge in a fast paced, hyper growth environment, let us know!
WHAT YOU WILL WORK ON
- Manage/build a stellar learning content focused on ensuring that our Solution Consulting teams are ready to deliver on revenue targets
- Develops, implements, evaluates, and maintains a role-based skill development framework and program based on competency models
- Partner with SC leadership to ensure the training and content exceeds expectations
- Level up the onboarding program to include milestones, certifications, bootcamps, and so forth
- Create ongoing programming for the different roles, including content/learning design for kick off(s), QBRs, biweekly/weekly programs
- Drives enablement and facilitates coaching with confidence on topics such as technical account planning, demo techniques, whiteboarding, storytelling, value selling, best practices and others
- Work closely with SC Leadership/Product Management/Product Marketing to support new product launches, and deploying new messaging and training
- Measure and monitor the impact of learning initiatives
- Manage/recommend outside vendors such as Demo to Win, Great Demo, etc.
ABOUT YOU
- 7+ years of work experience, with at least 2-4 years in enablement roles, especially SC/SE roles
- Former role/experience as an SC would be ideal and if not, a good understanding of demonstration skills and the presales processes
- Strong program management, learning design, and operational skills
- Can-do attitude, strong work ethic, strong relationship management skills, growth/flexible mindset are keys to success in this role
- Demonstrates experience and ability to work across Sales, Solution Consulting, Marketing, and Product to create a culture of alignment
- Change management skills are a nice to have
- Bachelors Degree in Life Sciences is a plus but not required (but a strong willingness to learn basic science is needed)
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Our leadership principles guide how all Benchlings can lead by example:
- Admit mistakes and shortcomings
- Deliver results
- Disagree and commit
- Obsess over customers
- Rely on work ethic
- Show empathy
- Recruit and develop the best
- Sweat the details
- Think and communicate clearly
- Unite around the mission
For applicants for U.S.-based roles only: All new hires in the United States are required to be fully vaccinated against COVID-19 and to provide proof of vaccination prior to their first day of employment. If you are unable to be vaccinated for medical or religious reasons, we will explore potential reasonable accommodations; however, Benchling may not be able to grant such accommodations in all cases if doing so would cause undue hardship.
If you are a Colorado, Connecticut, or New York City resident: Please contact us by emailing [email protected] to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.
