Pre-sales Engineer at AvePoint (Washington DC)

| Washington DC
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Overview 

Want a role where you can utilize your technical expertise and customer facing skills in the dynamic tech industry? This position is your opportunity to succeed as a pre-sales professional, allowing you to work with state of the art software offerings. We’ll provide you with continuous training and mentorship to help you on your way to success as a sales engineer. 

What will you be doing? 

Your job is to partner with our sales executives as the key technical lead throughout the sales lifecycle of our business. Through this partnership, you will work in a consultative role to assist in the successful closing of new deals by performing technical presentations of AvePoint solutions and pre-sales support to our prospective and returning customers. 

Your responsibilities will include: 

  • Presenting and demonstrating AvePoint’s product offerings relevant to customer objectives remotely and on-site 
  • Successfully facilitating solution discovery, solution overview, and technical deep dive sessions with customers. 
  • Communicating with prospective customers, assisting and guiding them through their evaluation and selection process 
  • Building environments tailored to customer requirements as proof of concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives 
  • Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment 
  • Sharing information with the sales and technical teams about our products and the market 
  • Acting as the customer advocate and liaison to the AvePoint product management and development teams 
  • Helping the sales team identify and understand customer business objectives and organization to best align AvePoint technology 
  • Establishing relationships with key customer business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company 
  • Developing customer’s buying vision for how AvePoint can help them reduce costs and increase business agility 
  • Supporting AvePoint Partner and Marketing teams with their field activities 
  • Ownership of technical sales opportunity closure 

OK, I'm interested... is this the job for me? 

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you. 

You’re tasked with serving as a key technical resource through the sales cycle. That means you’ll need to become an authority in the features and benefits of our software and services solutions to properly educate customers, gain consensus, and demonstrate value solving their SharePoint and Office 365 concerns. 

Other qualities you will need to be a fit for this role include: 

  • BA/BS Degree (Computer, Technology and Engineering majors preferred) OR 5 years of relevant work experience 
  • Experience working within the Public Sector and/or Fed/Civ industry
  • Confident and enthusiastic presentation skills 
  • Quick and self-motivated learner 
  • Advanced business and technical communication skills – can lead conversations to align technical value to client’s business needs 
  • Readiness to think strategically to help close deals using technical knowledge coupled with sales mentality 
  • Ability to maintain excellent relationships with customers and colleagues 
  • Ability to work individually and within a highly collaborative team 
  • Willingness to learn and adapt in a dynamic and fast changing environment 
  • Authoritative business analysis capabilities 
  • Advanced troubleshooting skills 

Technical Qualities: 

  • Experience in ITPro related topics such as server and software installation, configuration and administration, especially for Windows Server, Microsoft SQL Server, Dynamics CRM, SharePoint, Office 365 & Azure technologies 
  • Working knowledge of TCP/IP, DNS, Active Directory, SMTP, and DHCP technologies 
  • Working knowledge of Microsoft SQL Server, IIS, and Active Directory 
  • Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions and hybrid architecture 
  • Broader knowledge of server and cloud offerings in the tech industry i.e. Office 365, Azure, AWS, Google Cloud is strongly preferred. 

About AvePoint 

Check out our careers blog for content on our people, culture, and workplace!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

AvePoint promotes and maintains a drug-free workplace. 

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • Microsoft SQL ServerDatabases
    • AzureDatabases
    • Google AnalyticsAnalytics
    • PowerBIAnalytics
    • JIRAManagement
    • Microsoft ProjectManagement
    • Office365Management

An Insider's view of AvePoint

How would you describe the company’s work-life balance?

We have a group of employees who regularly use their lunch break to workout in the gym in our office building. Some days we'd workout in groups, take yoga or spin classes, or even orchestrate our own version of Orange Theory on the treadmills & rowers. It's a great way to relieve stress while making connections with coworkers outside of the office.

Katie

Sr. Talent Acquisition Specialist

How do you collaborate with other teams in the company?

Our team’s mission is to put forth a solution to a customer defined problem. We aim to ensure that not only is the proper product put in place but the services being delivered are specific to the customer’s need and successful. It’s important for us to work hand in hand with our delivery & customer success teams to enable our customer's success.

Tom

VP, Solution Engineering

What does career growth look like on your team?

I just celebrated 3 years here & can’t believe how much I’ve grown since I started. After having success as an Account Executive, I became a Team Leader, & as the team grew I was promoted to Sales Manager & then Director. Working remotely, I’ve loved finding new ways to help my Reps grow & develop. I can’t wait to see what the next 3+ years brings!

Stephanie

Director, Mid-Market Sales

How do your team's ideas influence the company's direction?

Our product strategy team is responsible for determining what products we build and how they are designed. Our team takes many great ideas and prioritizes what we should build to drive the most revenue for the company. We collaborate with other AvePoint teams to ultimately influence what products we sell and how we position them to the market.

Tony

VP, Product Strategy

What are AvePoint Perks + Benefits

AvePoint Benefits Overview

At AvePoint, we provide medical, dental, and vision insurance, along with a 401k matching program, commuter benefits, and unlimited PTO. We provide employees with a continuous education stipend annually and have a corporate donation matching program set up as well!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
We have a range of diverse committees, such as Queers & Allies (Q&A), Black AvePoint Excellence (BAE), and Women in Tech (WIT) to name a few!
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Promote from within
Continuing Education stipend
Paid industry certifications

Additional Perks + Benefits

At AvePoint, we sincerely appreciate and value our employees and want to make sure they receive the best benefits and perks to empower themselves, as well as causes they care about. We provide unlimited PTO because we know family and work/life balance is important. We offer education stipends of $1500 annually to encourage our employees to continue to learn and have a growth mindset. We have a corporate donation program set up to collaborate with employees on causes that they are passionate about.

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