Partner Success Manager

| Peninsula
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Next Insurance is a fast-growing startup based in Silicon Valley that is led by a team of experienced entrepreneurs with a history of successful outcomes. Our mission is to transform insurance for small businesses by combining world-class technology and phenomenal customer service to offer better insurance at a lower price. As the leading digital insurtech company transforming small business insurance, we just announced a $250 million new funding round, bringing the company’s valuation to $4 billion and total funding raised to more than $880 million! 


Next Insurance is looking for explorers who are filled with curiosity, have the desire to travel the unbeaten path, and realize new heights in providing small business owners with the peace of mind to run their businesses. If you move fast, and are customer-focused and willing to challenge the status quo, Next Insurance might just be your next journey.


We are looking for a Partner Success Manager who will help us manage day to day relationships between Next and our strategic partners. An example of a Next partner is QuickBooks, the leading bookkeeping platform for small businesses. QuickBooks has integrated with Next to provide an easy business insurance onboarding experience directly from a customer’s QuickBooks online account.

 

As a member of the Partner Success team, you will manage our partnerships and grow these partnerships to meet key business metrics via various partner programs, go-to-market initiatives, and new integrations. This is a critical role on the Partnerships team. The qualified candidate will have a good mix of skills that includes an ability to understand a variety of partnerships and their value propositions, strong communication skills to build and deepen partner relationships, an ability to work effectively cross-functionally with both internal and external teams, and a desire to drive significant growth of our business. 


What You’ll Do:

  • Own strategically important and complex partnerships with little predefined structure
  • Create short-term initiatives to grow new written premium while crafting long-term account strategy
  • Be responsible for all aspects of partner growth: prioritization and execution of strategic business initiatives; financial assessment and forecasting; structuring and negotiation of new projects; and ongoing partner management
  • Maintain direct relationships with partners, proactively resolving issues and creating value
  • Drive regular business reviews with partners to update ongoing projects and business performance
  • Collaborate with a broad range of internal stakeholders in Product, Engineering, Marketing, Sales, and Legal, serving as an advocate for your partners while balancing Next’s goals
  • Lead cross-functional initiatives with internal and external teams
  • Dive deep into partner performance data; identifying performance trends and providing recommendations for better partner performance

What We Need:

  • 8+ years of professional experience with a minimum of 4+ years of partnerships and/or client-facing experience, with a successful track record of managing business relationships and cross-functional projects
  • Executes quickly with minimal guidance, and can manage small working groups independently
  • Makes prudent business decision independently, and viewed as 'thought-leader' by partners
  • Experience building and managing relationships with senior business leaders, both internally and externally
  • Able to guide and influence the work of other teams, both internally at Next and externally at the partner
  • BA/BS required

Unstoppable Qualities

  • Exposure to working in a startup environment
  • Experience using a data visualization platforms (e.g., Tableau, Looker or similar)
  • Excellent written and verbal communication skills
  • Self-starter; demonstrated ability to lead a decision or idea from inception through implementation
  • Growth mindset; you love to learn and think ahead
  • MBA or relevant graduate degree a bonus

One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

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An Insider's view of NEXT

What’s the vibe like in the office?

“I enjoy working with talented and professional people who are committed to the task and with a general sense that everything is possible. The social atmosphere is amazing and the smile that everyone comes with in the morning proves that.”

Ronen

BI Specialist

How do you collaborate with other teams in the company?

”I love being part of a team where people take my opinion seriously, and things move fast. We all care about what we’re doing, but we also make time for our lives outside of work.”

Sivan

SEM Specialist

What are some things you learned at the company?

“Working at Next has been the best choice I’ve made. The colleagues, the atmosphere and the experience I am gaining here are of tremendous importance to me. I really feel I make a difference for our product.”

Muli

Software Enginee

What is your vision for the company?

“The opportunity to help small businesses thrive by offering them tailored, affordable insurance is enormous, and being a part of the team that makes it happen is truly rewarding. We work hard and celebrate our success along the way.”

Christine

VP of Operations

What are NEXT Perks + Benefits

NEXT Benefits Overview

As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. To achieve this goal, we are offering a robust and comprehensive program with a variety of options to best meet your needs. Next covers 100% of the premiums for both you and your dependents on our base plans.

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Next Insurance employees can contribute $2,750 in a pre-tax account for healthcare and $5,000 in a pre-tax account for dependant care.
Disability Insurance
Next Insurance long-term disability insurance covers 60% of salary up to $12,000 per month payout.
Dental Benefits
Next Insurance offers a variety of dental plans offering a variety of yearly allowances.
Vision Benefits
Next Insurance offers a variety of vision plans offering a variety of yearly allowances.
Health Insurance Benefits
Next Insurance offers a variety of health plans offering a variety of yearly allowances.
Life Insurance
Pet Insurance
Our pet insurance policy offers a discounted rate on any of Petplan insurance plans
Wellness Programs
Team workouts
Mental Health Benefits
Members with mental, emotional, and addiction issues can access a broad range of care options. If you need treatment, we'll work together to create a care plan based on your unique needs and goals.
Retirement & Stock Options Benefits
401(K)
Next Insurance 401(k) retirement plan offers a broad selection of stocks, bonds, and international index funds to choose from.
401(K) Matching
You are eligible to enroll in Next’s 401(k) plan and we will contribute a 50% match for the first $5,000.
Company Equity
Next Insurance offers stock options through its employee equity incentive plan, including vesting over a three-year period.
Child Care & Parental Leave Benefits
Generous Parental Leave
Next Insurance provides up to 12 weeks of parental leave for both primary and secondary caretakers.
Flexible Work Schedule
Next Insurance provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
Continuing Education stipend
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