Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and automation, and supported by a broad, ever-growing set of features that benefit both sides of the marketplace.

We’ve been honored to work with some great companies, such as Unilever, The Home Depot, and Procter & Gamble. We’ve also been backed by world-class investors, including Google, YCombinator, Fidelity, Greylock Generation, Lone Pine, T. Rowe Price, Baillie Gifford and the founders and CEOs of Amazon, Salesforce, eBay, LinkedIn, Expedia, Dropbox, Starbucks, and others. We are proud to have been named a CNBC Disruptor 50 Winner (3x), a Fast Company World Changing Idea, a LinkedIn Top Startup, a Forbes' Best Startup Employer, one of Fortune Magazine's 'Impact 20' list, a best place to work in Washington State, a BloombergNEF Pioneer winner, and more.

This is your opportunity to collaborate with an incredible group of people and help transform the freight industry. Join Convoy and help us transport the world with endless capacity and zero waste.

About You:

You are eager to join a fast paced, rapidly growing startup as a member of the Partnership Team working on one of the company's fastest growing programs; Convoy for Brokers. You recognize the role technology can play in the supply chain to drive greater efficiency and less waste for all participants. You have prior account management experience as a leader and individual contributor. You are eager to roll your sleeves up and have a track record of meeting or exceeding personal and team goals. Prior logistics experience is not required but a big plus.

You will:

• Onboard, launch and grow a portfolio of partners on the Convoy for Brokers platform.
• Develop a partner account management playbook that can be leveraged across your portfolio of customers to drive results.
• Prepare and conduct business reviews to identify opportunities to expand the partnership leveraging a wealth of internal data and analysis.
• Understand the technical requirements of our partners and work closely with internal product and program teams to help guide the direction of the Convoy for Brokers platform.
• Achieve quarterly partnership growth goals.
• Initially contribute as an individual contributor and as the customer portfolio grows, develop and execute on building an account management team to support the expanding business.
• Hire, coach and mentor future account managers.

We’re looking for someone who has:

• 6+ years of account management experience as an individual contributor and 1-2 years as a team manager, ideally in the logistics/technology industry.
• A proven track record of growing an existing portfolio of accounts and meeting/exceeding performance metrics and goals.
• A self-starter mentality, entrepreneurial spirit and the ability to collaborate to solve complex business challenges.
• The ability to execute on short term tactical priorities and anticipate and proactively address longer term and strategic opportunities to grow your/your team's portfolio.
• A high degree of comfort with data and the ability to leverage data to support your efforts in unblocking growth opportunities for your/your team's portfolio of accounts
• Excellent written and verbal communication skills.
• Strong proficiency with Sheets/Excel and Slides/PowerPoint.
• Excellent organizational skills and the ability to manage multiple partner engagements in parallel.
• Prior experience building and/or leading an account management team, preferably in the logistics and/or technical sectors.

Preferred Qualifications

• Experience working across both operational and technical teams
• Experience building processes and project management
• Experience at high growth companies and/or startups
• Experience working with external partner contacts

Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!

Benefits:

Employees' wellbeing is top of mind for the Convoy team. Outside of offering excellent medical, dental, and vision benefits, we also offer the following: 

* On demand mental and emotional health benefits through Lyra 

* On demand primary care through 98.6

* Generous paid time off

* Paid parental leave program 

* Fertility benefit solutions via Progyny

* Child-care and adult/elder-care options through Bright Horizons

* Opportunity to join and contribute to one of our Employee Resource Groups

* Ability to make a real world impact!

Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!