SailPoint
Hybrid

Partner Delivery Enablement Manager

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The Partner Delivery Enablement Manager works very closely with SailPoint's Partner community as well as internal Channels, Sales & Services teams and is responsible for ensuring that Partner deployments of SailPoint software are setup and delivered successfully. This enables us to maintain our high levels of client satisfaction, enables growth in our delivery community and ultimately helps SailPoint grow our business.
This position (part of the Partner Delivery Enablement team) will be working in the Americas region reporting directly to the Head of Global Partner Delivery Enablement.
Responsibilities

  • As part of SailPoint's on-boarding process for Partners, introduce them to the Services side of the organisation and take them through the delivery enablement journey
  • Build relationships with key Partner personnel and provide them with guidance and support on how to setup and build a successful SailPoint delivery practice
  • Educate Partners in deployment best practices & successful project setup and structure
  • Ensure that Partners are aware of the deployment tools available
  • Monitor Partner delivery capability with SailPoint offerings
  • Educate and support Partners with pre-sales project scoping efforts
  • Assist with the sales process for the delivery portion of Partner led deals
  • Sell the value of SailPoint engagement on Partner led projects
  • Ensure that SailPoint Professional Services engagement is in line with Partner delivery capability and client complexity - being engaged for the right amount of time at the right time in order to deliver successfully
  • Co-ordinate Partner training engagements and events such as Skills Camps & Webinars
  • Sell the value of SailPoint Training and Certification to build successful delivery resources
  • Market SailPoint's Partner Training, Certification & Delivery services and educate the Channels & Alliances team on the value of these for Partners
  • Assist with tracking the success of Partner led projects
  • Track and report on the overall partner delivery capability in region
  • Build strategic working relationships with SailPoint's Channels team, specifically the Partner Managers in region
  • Assist Partner Managers in managing the business relationship with assigned Partners
  • Participating in Partner QBR events providing delivery feedback
  • Identifying opportunities to improve our Partner Delivery Enablement processes and resources


Experience Requirements:

  • Bachelor's degree or equivalent work experience (technical degree or masters degree a plus)
  • 8+ years work experience in a client-facing role, preferably with experience in a Professional Services management role
  • Strong customer facing skills (executive presence, writing skills, phone skills)
  • Demonstrates a highly professional demeanour
  • Strong leader and advisor
  • Demonstrable success as a strong negotiator and influencer
  • Experience with deploying or supporting enterprise software strongly preferred, especially in a SaaS environment and/or an Identity and Access Governance context
  • Ability to communicate technical details to a non-technical audience. Ability to foster credibility with a technical audience
  • Ability to set and communicate expectations; skill in mediating and resolving problems
  • Must be highly organized and able to prioritize and process a number of tasks concurrently
  • Strong judgment with the proven ability to balance growth, retention and profitability business goals against operational constraints and risk


Travel

  • Estimated from 10% to 20%


SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
SailPoint's Sail-U program is designed for recent college grads and those with non-traditional backgrounds. It's an early-career program that helps build the next generation of identity leaders.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Personal development training

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