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Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.
Echo is seeking a dynamic and experienced sales professional foran exciting, high-visibility opportunity within a fast-growing company. Based out of our Chicago Headquarters, the Customer Sales Manager isfocused on leading a team of sales representatives; monitoring day-to-day operations, sales strategy and employee development. The Customer Sales Managerwill be expectedto produce targeted month over month growth and act as an advocate and liaison for both their team and the management group.
Responsibilities:

• Ensure that each team member understands the primary functions of Echo's software
• Develop reps industry knowledge and overall sales strategy

• Meet and exceed monthly GP and NBA goals
• Lead weekly coaching meetings
• Develop lead generation ideas and strategies with each member
• Monitor sales pipelines to ensure proper lead management
• Speak with top customers to improve customer retention

• Assist reps in creating a career path
• Discuss motivational methods and tactics that will motivate individual reps
• Create organizational plans for each rep to ensure they are managing time efficiently
• Attend weekly management meetings, prepared to discuss successes and concerns
• Act as a liaison between reps and management, escalating any issues thatarise

• Manage the cycle of the teams shipments, from ordered to final
• Ensure that customers are receiving client statements and invoices in a timely manner
• Provide international quotes for sales reps

Qualifications:

• 4+ years' of industry experience

• Experienced in various modes of Transportation (Truck Load, LTL, Small Parcel, Air/Ocean)
• Strong understanding of industry terminology, methods and procedures
• Track record and history of meeting and exceeding sales goals
• Experience managing customer relationships
• Strong leadership characteristics

• Proven "take charge" performer who is successful at multi-tasking
• Excellent oral and written communication skills and strong ability in personal interactions
• Very organized and detail-oriented

Work environment/physical demands summary:
This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.