MSP Acceleration Sales Business Development Manager at Cisco Meraki

| San Francisco, CA
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Want to be at the forefront of the Computer Networking industry?

Who We Are

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, confident team that is driven to simplify technology so the world can simply work!

We are seeking a Sales Business Development Manager to execute and accelerate the Managed Services Strategy. This role will deliver programs and improve processes to grow and accelerate Meraki’s managed services and XaaS business.

The IT landscape is changing with a growing number of customers shifting their operations to subscription models. This allows customers to free up their time and focus on their core business. This role will help to accelerate and enable MSPs to build managed services on the Meraki platform to take advantage of the many benefits that the Meraki platform offers and enable MSPs to be more successful in the process!

This is an exciting opportunity to join an incredible team focused on driving growth and scale for Meraki.

Managed Services the Meraki Way

Meraki is THE best platform to build managed services. Managed Services built on the Meraki Platform enable MSPs to grow their bottom line and provide value to customers to solve more business challenges and produce better outcomes for customers.

What You Will Do

The MSP Acceleration Sales Business Development Manager will be responsible for executing strategic projects and working with sales teams and SPs/MSPs to build mindshare, enable, and accelerate adoption of managed services built on the Meraki platform. Work with marketing teams, sales teams, operations teams, and most importantly, SPs/MSPs. Help SPs/MSPs understand the value of the Meraki Platform by demonstrating how managed services built on Meraki can enable them to be more profitable and successful in the market. Help grow our competitive edge by recruiting new SPs and nurturing existing SPs to drive adoption and activation of services. Additionally, you will remove barriers and reduce friction for our partners and provide a best in class experience.

  • Define and execute strategic projects delivering measurable results
  • Work cross-functionally to solve operational and commercial processes to remove friction for partners
  • Build business cases to gain investment
  • Evangelize how SPs/MSPs can benefit from building services with the Meraki Platform
  • Train internal and external sales teams on how to position and sell managed services to ultimately accelerate the adoption of the Meraki Platform
  • Build relationships with SPs/MSPs and internally at Cisco Meraki
  • Communicate priorities, progress, achievements, and metrics in a consistent, consumable way
  • Explore opportunities to add value; innovate and improve processes, systems, and tools
  • Collaborate with product management, marketing, and operations to prioritize initiatives and execute the strategy
  • Build and conduct live sales events promoting and educating SPs/MSPs on Meraki products and offers
  • Run programmatic seller enablement for the MSP sales community on the value proposition for their Meraki based service offerings
  • Run demand generation campaigns alongside XaaS partners to help them build pipeline for their service offerings
  • Support internal Cisco service creation teams as the Meraki as a Service knowledge experts
Who You Are

Ideal candidates will have a strong business acuity, the ability to collaborate and build relationships with internal and external teams. Strong communication/presentation skills, the aim to work autonomously within a general set of parameters, and a passion for learning about and evangelizing cloud-driven networking technology.

Every single day will be unique and your appetite for pursuing challenges with creative solutions, passion for disruption and unparalleled desire to be part of an innovative and inspiring team are the tools needed to succeed within Meraki’s Ecosystem Team.

Minimum Qualifications
  • Substantial experience in the technology industry including experience in managed services, channel sales, solution sales, direct sales roles and/or consulting
  • Consistent track record of overachieving on quota
  • Demonstrated ability to quickly build new relationships, navigate a complex organization and influence multiple partners
  • Excellent interpersonal, organizational, and presentation skills and outstanding attention to detail
  • High quality communication (verbal and written)
  • Results-oriented, "can do" demeanor, ability and willingness to make an impact

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.


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An Insider's view of Cisco Meraki

What are some social events your company does?

Meraki Chicago hosts several social events. Some current and past events include weekly yoga and meditation sessions and cocktail classes, cooking classes, drag bingo, talent shows, and more!

Javana

Operations Supervisor

What does your typical day look like?

Badge in the door nearest the espresso machine and make latte art in the form of the Cisco logo. Work can range from teaching customers how RF works to designing multi-site Meraki networks. When I'm not evangelizing customers, teaching Networking-101, or handling escalations, I make easy work of those foolish enough to challenge me at ping pong.

Zakariya

Systems Engineer

How do you make yourself accessible to the rest of the team?

By simply just being around. In addition to the regularly scheduled one on one meetings I have with everyone, I make sure that my team knows I am always here to help, in any situation.

Lorenzo

Network Support Manager

What are Cisco Meraki Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Cisco Meraki has an Employee Experience team dedicated to ensuring that each Merakian has the best experience during their time at Meraki.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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