Manager, Strategic Account Management

| Nashville, TN | Remote
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Manager, Strategic Account Management


About NJOY: 


NJOY is one of the largest independent electronic nicotine devices (ENDS) companies in the U.S. and a leader in the revolution against combustible cigarettes. With a mission to Make Smoking History, adult smokers have trusted the NJOY brand to offer a range of satisfying electronic nicotine products as an alternative to combustible cigarettes since 2007. In April and June 2022, NJOY made history when the US Food and Drug Administration issued Marketing Granted Orders for NJOY’s ACE Device and Pods and NJOY’s Daily Disposable E-Cigarette, reflecting FDA’s determination that these products are “appropriate for the protection of public health”. With that decision, NJOY became the only company independent of Big Tobacco to receive Marketing Granted Orders for their ENDS products. Exemplary of its commitment to contributing to the improvement of public health, NJOY developed the Standard Research Electronic Cigarette in exclusive partnership with the National Institute of Drug Abuse (NIDA) for use in independent, government-funded clinical studies. 


At NJOY, we are adamant that our mission is at the center of everything we do – this includes hiring the right team members to continue to build this History-making company. If you want to make history while being surrounded by the best and brightest colleagues, read on to learn more about this opportunity.

 

Primary Responsibilities: 

  • Drive retail sales performance with multiple assigned partners in the convenience channel within allocated budgets
  • Develop and manage relationships with convenience channel partners via (i) close coordination on all routine business matters and sales strategies, and (ii) serving as an industry expert by providing insights and conducting periodic business reviews, among other things
  • Collaborate with both internal and external key stakeholders to ensure expert retail execution
  • Implement and manage product pricing strategy
  • Plan and implement retail sales programming
  • Supervise in-store merchandising campaigns in conjunction with cross-functional partners
  • Negotiate annual and periodic contracts dictating retail space, visibility, point-of-sale communication, inventory management, programming expenditures, and mutually agreed upon sales strategies
  • Negotiate and execute product launches with assigned retailers
  • Monitor and optimize retail inventory management in conjunction with cross-functional partners
  • Project manage internal initiatives intended to enhance departmental capabilities or impact retailers across NJOY’s partnership portfolio
  • Conduct chain-specific and market data analysis to monitor performance, identify trends, highlight deficiencies, build business cases for proposed solutions / strategic pivots, and provide internal performance updates

 

Minimum Qualifications: 

  • Bachelor's degree and 4+ years of experience in the retail channel performing category management, account management, or related responsibilities
  • Strong analytical background with a bias for developing data-driven solutions working with Excel, PowerPoint, and data-visualization software
  • Superior communication and presentation skills (both written and verbal). Ability to communicate technical concepts and ideas to non-technical audiences.
  • Excellent organizational skills, attention to detail, ability to prioritize, and time management
  • Ability to synthesize diverse data sources to identify business trends and generate actionable insights
  • Ability to work independently while being a part of a performance-driven team
  • Strong capacity for providing creative solutions to complex challenges involving multiple inputs and considerations
  • Must demonstrate professional maturity – ability to manage up/down, strong people skills for interaction with internal/external leaders 
  • Strong internal drive, resilience, and grit

 

Preferred Qualifications:  

  • Advanced proficiency with Excel and PowerPoint
  • Superior analytical and excellent critical thinking skills
  • 3-5 years of experience in a position requiring some data analysis
  • 3-5 years of experience managing a P&L or handling responsibilities requiring usage of basic accounting
  • Excellent project management skills with experience overseeing multiple workstreams and tracking project status/results against project goals
  • Experience working in a fast-paced environment

Why Work for NJOY?  

  • You'll be working in a high energy, fast-paced environment with a best-in-class team, collaboratively driving toward our mission to Make Smoking History
  • An unparalleled opportunity to make an impact
  • A comprehensive and personalized orientation and 6-month onboarding program
  • Monthly cell phone reimbursement
  • Commuter benefits for transit 
  • Competitive employee benefits including medical, dental, vision, and monthly wellness offerings
  • 401k with robust employer-match 


Why Work for NJOY?  

  • You'll be working in a high energy, fast-paced environment with a best-in-class team, collaboratively driving toward our mission to Make Smoking History
  • An unparalleled opportunity to make an impact
  • A comprehensive and personalized orientation and 6-month onboarding program
  • Monthly cell phone reimbursement
  • Commuter benefits for transit 
  • Competitive employee benefits including medical, dental, vision, and monthly wellness offerings
  • 401k with robust employer-match 


EEOC Statement:  

NJOY is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. NJOY is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, marital status, sexual orientation, genetic information, uniform service member, or veteran status, or any other characteristic protected by federal, state or local law. Further, NJOY complies with all applicable national, state, and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. NJOY is an e-verify employer. 


#LI-REMOTE

More Information on NJOY
NJOY operates in the Consumer Web industry. The company is located in Scottsdale, AZ and New York, NY. NJOY was founded in 2006. It has 210 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental insurance, Vision insurance, Health insurance, Life insurance and 401(K). To see all jobs at NJOY, click here.
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