Manager, Sales Operations

| Hybrid
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Who We Are

DebtBook is an industry-leading fintech software platform that revolutionizes the way local governments, higher education, healthcare organizations and their finance teams work. Our powerful, cloud-based software helps these organizations manage all aspects of their debt, leases, and subscriptions, streamline financial reporting, and share information simply with others.

About the Role

The Sales Enablement Manager is responsible for designing and managing a wide range of learning and development tools focused on increasing the readiness of the Sales + Customer Success teams. Goals include reducing ramp time, increasing consistency of hitting/overachieving quota/metrics, improving messaging accuracy, and the overall support of successful sales, implementation and renewal approaches. No two days will look the same as you will move from training new hires to assessing knowledge gaps and building enablement programs for the team.

What You’ll Do

  • Own and develop an onboarding and training program, working collaboratively with sales and CS leadership to determine where to invest time and money to unlock the most value today and in the future 

  • Design and develop enablement solutions across a variety of mediums (virtual, classrooms, e-learning, coaching and on the job support)

  • Administer and improve enablement tools, create videos, operationalize enablement programs and generate reports for internal stakeholders

  • Train newly hired employees on best practices on positioning DebtBook

  • Curate a enablement specific handbook content as well as an update process to ensure timeliness of most relevant content

  • Special projects could include but are not limited to sales playbook, creating manager training track, certification, messaging role-play, assisting with All Hands, and other events.  

What You Bring  

  • Excellent relationship building, communication and presentation skills

  • Experience designing and executing on-demand and live learning content 

  • Domain expert when it comes to the sales cycle and essential selling skills

  • In-depth understanding of sales processes and challenges

  • Impact-oriented and action driven, able to move quickly in a dynamic environment without perfect information and adjust along the way 

  • Curious, strong team player with a track record of cross functional collaboration

  • Proficient in HubSpot and MS Office (Word, Excel, PowerPoint)

  • Bonus points for: administering and creating content in a learning management system, prior successful experience as a quota-carrying sales representative  

Why DebtBook

Proud to be named one of the “Best Places to Work” by Charlotte’s Business Journal, DebtBook is a fast-growing company where we dream big, move fast, make an impact, and bring joy to everything we do. Our core values drive our success as an organization, and we are looking for talented teammates who share our passion for challenging the status quo, innovating in all we do, and wanting to make a difference.  

When it comes to benefits and perks, we are committed to supporting our employees’ well-being to make their lives better, both in and out of the office. We offer:

  • Competitive salaries plus equity (stock options) for all employees;

  • Comprehensive health, dental, and vision insurance, 401(k) with 4% employer match; 

  • Flexible work schedules and generous leave policies (including unlimited PTO);

  • Professional development opportunities and tuition reimbursement;

  • Family and wellness perks;

  • Monthly get-togethers;

  • Stipends for remote workers to set up their ideal work space;

  • Top-of-the-line equipment,  and a newly furnished office.

DebtBook is an Equal Opportunity Employer. We value diversity and prohibit discrimination and unlawful harassment in the workplace. All applicants will receive consideration for employment based upon their qualifications without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, pregnancy, sexual orientation, age, marital status, genetic information, political affiliation, National Guard or veteran status, disability, or any other protected status under federal, state, or local law. We welcome and encourage applicants with disabilities to contact our team for assistance during the application and hiring process. We are committed to expanding accessibility and making reasonable accommodations in accordance with applicable law.


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Technology we use

  • Engineering
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLanguages
    • ReactLibraries
    • DockerFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • GitLabServices

An Insider's view of DebtBook

How does your team reward individual success?

Our engineering team has been committed to gender diversity from day one and has maintained an approximately 50% gender split between men and women/other genders as we've grown. Our diversity is distributed across levels, with underrepresented genders, POC, and queer folks present both in senior IC roles and in engineering management.

Sue

Talent Acquisition Manager

What are DebtBook Perks + Benefits

DebtBook Benefits Overview

Our engineering team is 100% remote (US-based) while other teams are either hybrid or onsite.

All remote employees receive a $1,200 remote office stipend (in addition to their DebtBook issued laptop).

Other perks include: tuition reimbursement benefit ($1,500 per year); 401(k) matching 4%; medical, dental, disability and life insurance; on-demand mental health services; nutrition counseling discounts, cell phone service discounts, gym membership discounts and travel discounts.

Culture
Partners with nonprofits
Open door policy
OKR operational model
Pair programming
Open office floor plan
In-person all-hands meetings
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Our diversity is distributed across levels, with underrepresented genders, POC, and queer folks present both in senior IC roles and in engineering management.
Mean gender pay gap below 10%
Hiring practices that promote diversity
Our engineering team has been committed to gender diversity from day one and has maintained an approximately 50% gender split between men and women/other genders as we've grown.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Discounted pet insurance available.
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Bonus eligibility is tied to level (company-wide)
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
DebtBook has monthly social events and an annual holiday party.
Free snacks and drinks
DebtBook has a great selection of snacks as well as Bevi and coffee machines.
Some meals provided
There is always food around the DebtBook office - whether someone brings in breakfast, or lunch for monthly CEO lunches.
Home-office stipend for remote employees
Professional Development Benefits
Tuition reimbursement
Promote from within

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