What We Do
At GoGuardian, we're helping build a future where all learners are ready and inspired to solve the world's greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe.
What It's Like to Work at GoGuardian
We are a fast-growing learning company that thrives on making bold moves and setting high standards. Working with us means joining a (mostly!) remote team of diverse, passionate, mission-driven employees who are inspired by our vision, dedicated to our customers, and comfortable with rapid change. We balance our rocketship pace with a work culture that offers unbridled support, allyship, and inclusivity...to say nothing of fun! Join our Neurodiversity ERG, attend an online magic show (and bring your kids), head to a DEI Community of Practice session, share a pet photo with other dog lovers, or relax in an online meditation class. Our culture has earned us accolades! We have been named one of Built In's 2022 Best Places to Work™ and are certified as a Great Place to Work®.
The Team
The GoGuardian Sales & Revenue Operations team is looking for a skilled Sales Operations Manager. This role will lead a talented team of system administrators that oversee Salesforce, Salesloft, Chili Piper, Gainsight, and many other applications within the Sales tech stack. This individual will ensure Salesforce and all connected applications meet our needs as we grow and scale the company.
The Role
The Sales Operations Manager will report directly to the Director of Sales & Revenue Operations. The selected candidate will manage the workload and priorities of the Sales Operations team and ensure we are delivering on high priority, company level initiatives while building for scalability.
What You'll Do

• Partner with Sales, Marketing, Finance, Enablement and other leaders to align and execute on company level priorities and initiatives
• Manage an evolving sales tech stack to drive adoption and optimization of tools
• Lead the development and deployment of scalable solutions to increase operational efficiencies across the sales organization
• Gather business requirements and prioritize requests from other departments
• Ensure team resources are allocated appropriately to achieve operational goals
• Enforce development best practices across all tools and technologies managed by the sales operations team
• QA work completed by system administrators ahead of deployments
• Lead and manage bi-weekly sprint cycles in accordance with Agile SCRUM methodology

Who You Are

• Bachelor's Degree
• Strong understanding of Salesforce capabilities and limitations with hands on admin/development experience
• Proficient with Excel and query languages such as SOQL or SQL
• Exceptional written and verbal communication skills
• Excellent problem solving and analytical skills
• Ability to effectively manage shifting priorities across multiple projects and departments in a fast-paced environment
• Superior project management skills with Agile SCRUM methodology
• Creative and strategic thinker with keen attention to detail
• Eager to take initiative in a fast-paced, ever-changing, dynamic environment.
• Fueled by the opportunity to truly impact the education landscape.
• Something else? Tell us! We want to learn more about you...

What We Offer

• Competitive pay, complete health insurance, 401(k) matching, bonuses, and an employee stock option plan.
• Flexible time off, 13 paid holidays, paid parental leave, wellness days, and a paid year-end holiday break.
• A robust catalog of benefits that support your professional growth and personal wellbeing: learning funds, lifestyle funds, online yoga & meditation classes, fertility & adoption reimbursement, giving funds with company match, and more...


Plus the intangible:


• A varied and challenging role in a global and highly innovative high-growth company.
• Supportive, driven colleagues who have your back and share your passion.


P.S. - Share this with your friends or co-workers who may be interested in working at GoGuardian! We have multiple openings and are always looking for amazing people.

GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.
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