Manager, Sales and Operations at XPO Logistics, Inc. (Ann Arbor, MI)

| Ann Arbor, MI
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Solutions driven success.

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

As the Sales and Operations Manager, you will lead a sales team, identify opportunities to present our world-class services and generate new sales revenue. You'll find yourself immersed in a rapidly growing environment fueled by achievement and a tenacious team spirit. We'll give you the support you need to excel at work, and the resources to build a career you can be proud of. If you're looking for a growth opportunity, join us at XPO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:
  • Mentor and lead a team of inside sales people; provide industry expertise, guidance and support
  • Interview and train new employees, conduct employee reviews and establish detailed performance goals
  • Act as a liaison between Sales and Operations; work cross-functionally to review pricing, market penetration and service Key Performance Indicators (KPIs)
  • Drive both revenue and margin growth across multiple verticals and modes; develop and maintain best business practices
  • Develop sales pipelines and strategies
  • Review sales activity KPIs, including revenue, margin, load count, call logs and CRM adherence
  • Review customer metrics in real time
  • Assist with submitting timely customer bid packages and RFPs

What you need to succeed at XPO:

At a minimum, you'll need:
  • 4 years of transportation-related experience

It'd be great if you also have:
  • Bachelor's degree
  • 2 years of non-asset-based brokerage experience
  • Experience in management and leadership; conflict resolution experience
  • Ability to prioritize work and complete projects effectively within time limits
  • Strong ability to think strategically and drive sales
  • Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees

Be part of something big.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.

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Job Segment: Sales Management, Sales Operations, Operations Manager, Sales, Operations
More Information on XPO Logistics, Inc.
XPO Logistics, Inc. operates in the Logistics industry. The company is located in Greenwich, CT, Miami, FL, Atlanta, GA, Lawrence, GA, Marietta, GA, High Point, NC and Manheim, PA. XPO Logistics, Inc. was founded in 2011. It has 38206 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 139 open jobs at XPO Logistics, Inc., click here.
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