Manager, Renewals (Austin, TX)
WHAT IS BOX?
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.
By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 100,000 businesses, including 67% of the Fortune 500 who trust Box to manage their content in the cloud.
WHY BOX NEEDS YOU
Box renews thousands of customers and hundreds of millions of dollars of subscriptions each year. For our customers the purpose of the renewal period is to re-entrench our position and drive for customer expansion. Box needs you to manage our renewal advisor team and drive customer retention and growth.
This includes leading those who drive the renewal strategy, customer communication, negotiation, preparing pricing options, identifying expansion opportunities, revisions to terms and conditions, preparing quotes, and obtaining contract signatures.
WHAT YOU'LL DO
- Manage a team of renewal representatives who complete business-to-business commercial terms
- Actively use salesforce.com to manage the sales process, set standards for performance metrics, and forecast
- Foster, develop, and create a high performing team culture
- Create a strategic plan execution with a 1 year horizon
- Provide guidance on sales process improvements and recommend opportunities for your team
- Input on quota and key objective setting across team
- Be a subject matter expert across sales department
WHO YOU ARE
- 2-4 years of experience in sales management
- Proven record of success as an individual sales contributor with renewals/account management experience a plus
- Ability to hire and train new Renewals Team members
- Experience successfully managing people to achieve performance goals
- Experience partnering with other Sales Managers/CS Leaders to achieve common goals
- Excellent communication, organizational, and time management skills
- Detailed knowledge of the Box and SaaS landscape
- Passion for best-of-breed cloud technologies
- Familiarity with Apttus quoting tools (e.g. CPQ; Configure Price Quote)
BENEFITS
Visit this webpage to check out all of our exciting healthcare benefits: https://join.collectivehealth.com/box
For all other benefits, please check out: Box Benefits + Perks
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Accommodations are available throughout the application process and an employee’s employment at Box.
HEALTH AND SAFETY
To promote the health and safety of all Boxers and our communities, in order to "Go to Work" at Box in the U.S., you must be Fully Vaccinated or have an approved accommodation. "Go(ing) to Work" at Box is defined as visiting a Box office, facility, or co-working site, visiting or meeting in person with fellow Boxers, Box clients and/or customers, vendors, or partners, engaging in business travel, and or participating in any Box-sponsored and/or related activity where others are present. If you are fully remote and do not "Go to Work,” the vaccination requirement is not applicable. "Fully Vaccinated" means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. If you are unable to get a vaccine due to a medical condition, a sincerely-held religious belief or another legally recognized reason, Box will consider requests for an accommodation.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice.