Manager, Presales Digital Solution Consulting
Company Description
ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Job Description
[2:47 PM] Jason Lewko
Job Description
ServiceNow is seeking a Digital Solution Consulting Manager to manage a team of pre-sales Solution Consultants supporting the Digital Sales team. The Solution Consulting (pre-sales) organization is a vital and well-respected part of the sales eco-system at ServiceNow who is expected to deliver spectacular interactions and experiences with customers and also internally, with a focus on performance and continual improvement. The Digital Solution Consulting Manager is responsible for individual SC career planning and development, team development and hiring according to the dynamic needs of the sales organization. These responsibilities all directly support the SC Manager's primary goal: developing and maintaining a team that consistently secures the technical win in every deal they support for the sales force.
The role is part of the Digital Solution Consulting organization and as such you will work closely with early career teams. Maintaining strong relationships with counterparts in the Sales, Services, Support, Marketing and other organizations will be key to ensure alignment of organizational activities and directions.
What you get to do in this role:
- Understand the needs of the Digital and regional sales organization, and develop plans to ensure outstanding support of those needs
- Develop team members according to the demands of the business and according to their individual professional goals
- Work with graduates team to develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands
- Assign resources to sales opportunities, and consistently evaluate progress against goals
- Assign resources as required to marketing and other efforts to support demand generation
- Develop and deploy team training curriculums to meet the changing demands of the sales organization
- Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
- Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
- Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.
Qualifications
In order to be successful in this role, we need someone who has:
- Team management, experience of a pre-sales organization is a must
- Pre-sales experience in Enterprise Software, SaaS experience is a plus.
- Experience with Inside Sales teams
- Demonstrated ability to lead projects to completion and work with deadlines
- Understanding of Sales cycle
- Experience with the ServiceNow product suite or competitive product suites highly desirable
- Able to articulate and logically communicate concepts with technical and non-technical audiences
This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
Qualifications
Qualifications
In order to be successful in this role, we need someone who has:
- Team management, experience of a pre-sales organization is a must
- Pre-sales experience in Enterprise Software, SaaS experience is a plus.
- Experience with Inside Sales teams
- Demonstrated ability to lead projects to completion and work with deadlines
- Understanding of Sales cycle
- Experience with the ServiceNow product suite or competitive product suites highly desirable
- Able to articulate and logically communicate concepts with technical and non-technical audiences
This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
JV20
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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