Box
Raleigh-Durham, NC
Remote

Manager, Enterprise Customer Success at Box

| Raleigh-Durham, NC | Remote
Sorry, this job was removed at 4:47 p.m. (CST) on Wednesday, August 18, 2021
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WHAT IS BOX?
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 
By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 99,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud. 
 
WHY BOX NEEDS YOU 
The Senior Manager of Box's Enterprise Customer Success team will lead a team of Customer Success Managers (CSMs) who are focused on retaining and growing our most strategic and highest value customers. This role will report to the Senior Director, Customer Success and serve as a key member of their leadership team, helping to set the strategy and plan for the future of Customer Success at Box.
 
WHAT YOU'LL DO 
  • Lead, coach, train and develop a team of high performing, geographically dispersed Customer Success Managers to help them drive towards individual and team targets
  • Provide the team with guidance on building and maintaining strong customer relationships; serve as a coach in navigating challenging customer situations through proven Customer Success practices
  • Design and drive strategic improvements to scale processes, services, and systems to enable the team to exceed adoption, retention, and growth objectives
  • Partner with sales, renewals, consulting and other cross-functional leadership to drive business outcomes
  • Be a thought leader and establish executive relationships with key customers
  • Create a culture of accountability and execution through data driven strategies
  • Drive successful platform adoption, customer outcomes, retention and expansion goals ultimately improving customer lifetime journey and value.
  • Hire and retain a best-in-class CSM team   
WHO YOU ARE 
  • 6+ years of experience managing customer relationships with a successful track record of driving retention and health
  • 3+ years of experience managing a team; a natural leader and passionate coach who inspires his/her team to elevate performance
  • Collaborative team player with track record of partnering with sales and other cross-functional stakeholders to deliver results, help identify and close new business, and drive retention
  • Ability to thrive in a high-growth, fast-paced environment and adapt quickly to changing demands
  • Data-driven decision maker with a strong focus on execution and accountability
  • Demonstrated experience building relationships with key executives
  • Proactive, organized problem-solver with the ability to execute at both the strategic and tactical level; able to roll up his/her sleeves to get things done
  • Strong operational rigor and effective project management skills; able to drive cross-functional collaboration to achieve results
  • Tech savvy and excited to learn Box's products; ability to evangelize our cloud content management platform alongside a team of CSMs
BENEFITS 
Visit this webpage to check out all of our exciting benefits: https://join.collectivehealth.com/box
 
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • HBaseDatabases
    • MemcachedDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • AmplitudeAnalytics
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • TrelloManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen
    • Oracle EloquaLead Gen

What are Box Perks + Benefits

Box Benefits Overview

Not only are we driving success as a cloud content management platform, to having the most talented group of 10x-ing, GSD-ing, fun-loving Boxers, we also provide the BEST benefits and perks—Box is an awesome place to work!

Whether you're looking for traditional benefits or fun perks - Box has you covered!

Comprehensive healthcare benefits
Cutting-edge behavioral health services
FAMILY: Paid maternity and paternity leave and award-winning family forming & parenting programs
401K contributions & several other investment options
Employee Stock Purchase Plan (ESPP)

Beyond healthcare
Career Development
Financial Education
Fun @ Box: Happy hours, interest groups, sporting events, races and more
Meals & Snacks: Stocked micro kitchens to keep you energized
Commuter Benefits for parking and mass transit
Fitness subsidy & Wellness incentives: Activity, nutrition & health is a priority!
Flexible time off: Paid holidays, plus your birthday and competitive time off benefits

Culture
Volunteer in local community
Over 75% of Boxers engage in social impact --volunteering with a cause they care about. With 3 days of VTO provided to our Boxers, we’ve tracked 6,687 volunteering hours across the company last year
Partners with Nonprofits
Through Box.org we've provided over $40M to nonprofits through grants, donations, and product discounts
Friends outside of work
Eat lunch together
Intracompany committees
Box has Chief Fun Officers ("CFOs"). CFOs play a crucial role in building community across the globe, cultivating an epic place to work and bring Box culture & values to each region.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
During Learnfest, Box offers "Overcoming Bias" training where Boxers will engage in candid peer conversations about biases, how they impact our community at Box, and what we can do to counteract them.
Diversity Employee Resource Groups
Box has 10 Employee Resource Communities (ERCs). ERCs are employee-led affinity communities that play a vital role in supporting a culture where everyone feels a sense of belonging!
Hiring Practices that Promote Diversity
Our hiring process is focused on bringing in a diverse slate of talent. We engage with strategic partners for sourcing, train our hiring managers through recruiting guides and courses to mitigate bias
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Box offers health care, dependent care and transportation flexible spending accounts. Boxers can set aside pre-tax dollars to pay for health care, child care and transportation expenses.
Disability Insurance
Box provides employer paid short- and long-term disability coverage.
Dental Benefits
Box offers a PPO dental plan. The plan covers preventative visits at 100%. Coverage toward basic and major services, as well as ortho.
Vision Benefits
Box offers VSP vision plan with competitive coverage for exams, glasses, contacts.
Health Insurance Benefits
Box pays 85% of premiums for all medical plans and 100% for preventative care. Various medical plans to choose from through Collective Health. Box contributes to an HSA.
Life Insurance
Box offers an employer paid life insurance policy that amounts to 2x the employee's annual salary.
Wellness Programs
Box offers a variety of activity, nutrition, and health challenges throughout the year.
Team workouts
Mental Health Benefits
Box offers employee assistance programs to provide support and guidance for their employee's during life challenges.
Retirement & Stock Options Benefits
401(K)
Box offers a 401k Retirement Plan (Roth and Pre-Tax options available).
Company Equity
Employee Stock Purchase Plan
Boxers have the opportunity to purchase Box stock at 15% discount and 24-month look-back period
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Here at Box, we care about the well-being of families.. From paid parental leave and fertility and family forming benefits, Box provides an all-inclusive support system for working families.
Flexible Work Schedule
Remote Work Program
As the world continues to evolve, Box believes in a hybrid model of work. Boxers are powering how the world works together, both in office, from home, and/or remotely.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
To ensure Boxers can 10x both inside and outside of work, Box offers market-leading flexible time off and holidays (yes, that includes birthdays!) so Boxers can recharge when they need it.
Paid Volunteer Time
Box is a place where community comes first. Boxers are encouraged to give back with paid Volunteer Time Off (VTO) up to 3 days annually.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Boxers can set aside pre-tax dollars for parking and mass transit through our pre-tax commuter programs.
Company Outings
Free Daily Meals
Box employees receive free lunch daily and have access to fully stocked kitchens with snacks and drinks. *Varies by location
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Box offers $55 per month toward fitness memberships or classes. We also offer discounts at local health clubs and studios.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Box provides numerous training opportunities for all Boxers including LearnFest, our global learning conference
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Boxers have the opportunity to attend LearnFest, our global learning conference, where all Boxers have dedicated time to take online and live trainings related to personal and professional development
Online course subscriptions available
Customized development tracks

An Insider's view of Box

How would you describe the company’s work-life balance?

In 2020, we added 3 Fresh Air Fridays (FAFs) –or Mental Wellness Mondays, which are global company-wide days off as a response to COVID and to help Boxers avoid burnout, refresh and recharge, and say THANK YOU for all their hard work.

Maureen Thompson

Director, Internal Communications

What does your typical day look like?

My day to day as an AE includes meeting with my extended team (OBR, Solutions Consultant, CSM, Manager) and strategizing together on what to accomplish. At Box, everyone is so willing to help you out. It's been hard virtually, but everyone is always willing to support.

Princess

Carroll

How does the company support your career growth?

"I joined Box because it gave me the opportunity to impact an important part of the business and being empowered to lead, innovate, create, and "fail fast."

Bernardo Sosa

Director, Recruiting Operations & Programs

What does career growth look like on your team?

We are entering into new market spaces. When a company is growing, that creates tremendous amount of opportunities to move up segments (so if you are an SMB seller, Mid-market seller or an Enterprise seller you can move up) and as we continue to grow there are all sorts of opportunities to move into leadership opportunities.

Mark Wayland

Chief Revenue Officer

Jobs at Box
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WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.   

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WHAT IS BOX?Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.  By

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WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

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Box
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1 week ago
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Box
Peninsula
1 week ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Staff Cloud Solutions Engineer

Box
Chicago, IL
1 week ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.   

Solutions Consultant

Box
Chicago, IL
1 week ago
WHAT IS BOX?Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.  By

Site Reliability Engineer, Cloud Infrastructure

Box
Chicago, IL
1 week ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.   

Site Reliability Engineer, Data Platform

Box
Chicago, IL
1 week ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.   

Senior Technical Program Manager, Infrastructure

Box
Chicago, IL
1 week ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Recruiter, Go to Market

Box
Chicago, IL
1 week ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.   

Product Marketing Manager - Security

Box
Chicago, IL
1 week ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.  B

Product Support Specialist

Box
Chicago, IL
1 week ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal

Associate Technical Support Engineer

Box
Chicago, IL
1 week ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Staff Cloud Solutions Engineer

Box
Austin, TX
1 week ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.   

Site Reliability Engineer, Terraform

Box
Austin, TX
1 week ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.   

Senior Software Engineer, Observability

Box
Austin, TX
1 week ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.  B

Product Marketing Manager - Security

Box
Austin, TX
1 week ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.  B

GTM Enablement Specialist

Box
Peninsula
1 week ago
  WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal

Staff Site Reliability Engineer, Box Services

Box
Peninsula
1 week ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.   

Sr. Product Support Specialist

Box
Chicago, IL
1 week ago
In this role, you will become an expert on an area of the Box product suite and grow knowledge overtime. You will work on customer-facing activities like troubleshooting and supporting them to optimize their use of Box. You will learn how our largest customers use Box on a day-to-day basis and you will become the voice of the customer to our Product Teams. You will collaborate directly with not only our users but also with other internal teams such as Customer Success Managers, Engineers, Implementation Consultants, and Product Managers to optimize our service. You will develop technically and professionally with these internal connections and benefit from supplemental training on topics and opportunities such as tooling, web development, project management, and personal development.

Sr. Product Support Specialist

Box
Austin, TX
1 week ago
In this role, you will become an expert on an area of the Box product suite and grow knowledge overtime. You will work on customer-facing activities like troubleshooting and supporting them to optimize their use of Box. You will learn how our largest customers use Box on a day-to-day basis and you will become the voice of the customer to our Product Teams. You will collaborate directly with not only our users but also with other internal teams such as Customer Success Managers, Engineers, Implementation Consultants, and Product Managers to optimize our service. You will develop technically and professionally with these internal connections and benefit from supplemental training on topics and opportunities such as tooling, web development, project management, and personal development.

Business Operations Manager, Engineering

Box
Peninsula
1 week ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Associate Implementation Consultant

Box
Peninsula
1 week ago
What is Box? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us

Senior Cloud Engineer

Box
Austin, TX
1 week ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.   

Sr. Business Systems Analyst, Workday

Box
Peninsula
1 week ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Data Scientist

Box
Peninsula
1 week ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Partner Sales Manager

Box
Remote
1 week ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Senior Product Manager, Developer Platforms

Box
Peninsula
1 week ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Associate Technical Support Engineer

Box
Austin, TX
1 week ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Staff Software Engineer, Product Adoption (Fullstack)

Box
Peninsula
1 week ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.  B

Director, Enterprise Sales (Washington, D.C.)

Box
Remote
1 week ago
WHAT IS BOX? Box is a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. There’s a reason 67% of the Fortune 500 trust Box. The Content Cloud is where real work gets done.   We're building out a single platform that powers every major component a customer cares about when working with and managing their content, and delivering in a

Enterprise Account Executive (Philadelphia, PA)

Box
Philadelphia, PA
1 week ago
WHAT IS BOX? Box is a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. There’s a reason 67% of the Fortune 500 trust Box. The Content Cloud is where real work gets done. We’re building out an all-encompassing platform that powers every major component a customer cares about when working with and managing their content, and

Sr. Product Manager, File Systems

Box
Austin, TX
1 week ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Senior Product Manager, Desktop

Box
Peninsula
1 week ago
WHAT IS BOX?   Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Software Engineer, Front End

Box
Peninsula
1 week ago
Work with cutting-edge technologies that are defining the future of the cloud Team up with really smart engineers to foster solid engineering principles and represent our engineering values Own products you build through the product lifecycle Have great visibility and impact across all of Engineering

Fullstack Software Engineer

Box
Peninsula
1 week ago
Get to work with cutting-edge technologies that are defining the future of the cloud Team up with other engineers to foster solid engineering principles and represent our engineering values Utilize both your technical and relational skills to lead large scale projects to completion Collaborate, influence, and drive for improvement across scrum teams

Senior Software Engineer, File System

Box
Remote
1 week ago
WHAT IS BOX?    Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal

Software Engineer, File System

Box
Remote
1 week ago
WHAT IS BOX?    Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that

Site Reliability Engineer, Cloud Infrastructure

Box
Austin, TX
1 week ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.   

Manager, Small Medium Business Sales

Box
New York City, NY
1 week ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.   

Enterprise Account Executive - LATAM (Miami, FL)

Box
Remote
1 week ago
WHAT IS BOX? Box is a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. There’s a reason 67% of the Fortune 500 trust Box. The Content Cloud is where real work gets done. We’re building out an all-encompassing platform that powers every major component a customer cares about when working with and managing their content, and

Staff Software Engineer, Kubernetes

Box
Peninsula
1 week ago
Our Mission: Transform the way Boxers build services so they can deliver awesome products by providing a common platform to configure, deploy, and run Box services seamlessly, securely, reliably, and efficiently in optimal regions of the world. As a Staff Software Engineer, you will have the opportunity to build and scale Box's Platform as a Service (PaaS) layer based on Kubernetes. With Box being an early adopter, supporter, and contributor of Kubernetes, you will work for the company that introduced kubectl, kube-state-metrics, and kube-applier to the open-source community. Our team owns services and offerings to serve our users with deployment configurations, application management, high-availability setups, migration tooling, and effortless integrations into other platform components such as our service mesh and observability stack. You will be at the forefront of Box's journey to the next-generation, Kubernetes-native infrastructure, including the migration from on-prem, multi-region data centers to Google Cloud (Google Kubernetes Engine).

People Systems Analyst

Box
Chicago, IL
1 week ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Large Enterprise Account Executive - State & Local Government (Portland, OR)

Box
Portland, OR
1 week ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Large Enterprise Account Executive - State & Local Government (Seattle, WA)

Box
Seattle, WA
1 week ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Retention Marketing Manager

Box
Austin, TX
1 week ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.   

Sales Development Representative - New York (Fall/Winter 2020 & Spring 2021 graduates)

Box
New York City, NY
2 weeks ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.

Recruiting Coordinator (Contract to Hire)

Box
Chicago, IL
2 weeks ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.  

Senior Problem Manager

Box
Austin, TX
2 weeks ago
WHAT YOU'LL DO  Overall ownership of the Problem Management process; including definition and tracking of critical success metrics. Active participation in Daily Incident Review meetings to understand the impact of recent incidents and identify patterns related to previous incidents. Lead a daily Problem Management review meeting, ensuring the team is meeting key objectives with respect to post-mortem SLA, repair item SLA as well as availability metrics

People Partner, G&A

Box
Peninsula
2 weeks ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Executive Assistant, Product

Box
Peninsula
2 weeks ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Enterprise Account Executive (Washington, D.C.)

Box
Remote
2 weeks ago
WHAT IS BOX? Box is a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. There’s a reason 67% of the Fortune 500 trust Box. The Content Cloud is where real work gets done. We’re building out an all-encompassing platform that powers every major component a customer cares about when working with and managing their content, and

Sr SOX Analyst

Box
Peninsula
2 weeks ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Sales Development Representative (2021 & 2022 graduates)

Box
New York City, NY
2 weeks ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. By

Senior Incident Problem Manager

Box
Boston, MA
2 weeks ago
Box is looking for a dynamic Problem Management Analyst to drive our Problem Management Process in support of our industry-leading platform. It is the responsibility of the Problem Manager to analyze data and trends from multiple incidents and identify themes which will drive the prioritization of Post-Mortem Action Items across the organization. This is a critical role that supports our ever growing customer base; companies like GE, Pandora, Apple and Gap.  This is an integral job function within the Global Technical Operations Center that ensures the overall production site health and the performance of core customer facing journeys.  That's where you come in!

Senior Incident Problem Manager

Box
Peninsula
2 weeks ago
Box is looking for a dynamic Problem Management Analyst to drive our Problem Management Process in support of our industry-leading platform. It is the responsibility of the Problem Manager to analyze data and trends from multiple incidents and identify themes which will drive the prioritization of Post-Mortem Action Items across the organization. This is a critical role that supports our ever growing customer base; companies like GE, Pandora, Apple and Gap.  This is an integral job function within the Global Technical Operations Center that ensures the overall production site health and the performance of core customer facing journeys.  That's where you come in!

Senior Incident Problem Manager

Box
Chicago, IL
2 weeks ago
Box is looking for a dynamic Problem Management Analyst to drive our Problem Management Process in support of our industry-leading platform. It is the responsibility of the Problem Manager to analyze data and trends from multiple incidents and identify themes which will drive the prioritization of Post-Mortem Action Items across the organization. This is a critical role that supports our ever growing customer base; companies like GE, Pandora, Apple and Gap.  This is an integral job function within the Global Technical Operations Center that ensures the overall production site health and the performance of core customer facing journeys.  That's where you come in!

Cyber Security Specialist - Night Shift

Box
Austin, TX
2 weeks ago
Box's Security Incident Response Team (SIRT) is responsible for managing Box's security incidents. Box presents a unique opportunity to be a part of building our global security team at massive scale. We have built a world-class group with some amazing talent and this is a unique opportunity to grow with us.  We have the data, we have the corporate support and we're looking to grow.  We need a Security Specialist with experience fighting security fires, who is comfortable being uncomfortable, and is willing to run point on incidents. You're passionate about helping the team better understand your areas of expertise and interest, and to share your knowledge in a collaborative environment that focuses on enabling the team to share their unique skills and perspectives.

Cyber Security Specialist

Box
Austin, TX
2 weeks ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Network Operations Engineer

Box
Peninsula
2 weeks ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.   

Sr. Value Consultant

Box
Houston, TX
2 weeks ago
WHAT YOU'LL DO  Proactively engage target accounts and respective account teams with value engineering methodology Assist in conducting value analyses for Box prospects & customers. This includes the creation of analytical models as well as written reports to convey the findings. Assist in the production and delivery of executive level presentations in the field Represent the value engineering practice during EICs through presentations to C-Level audiences Enable the sales organization & supporting teams on the value engineering service offering and tools

Sr. Value Consultant

Box
Peninsula
2 weeks ago
WHAT YOU'LL DO  Proactively engage target accounts and respective account teams with value engineering methodology Assist in conducting value analyses for Box prospects & customers. This includes the creation of analytical models as well as written reports to convey the findings. Assist in the production and delivery of executive level presentations in the field Represent the value engineering practice during EICs through presentations to C-Level audiences Enable the sales organization & supporting teams on the value engineering service offering and tools Assist cross-functional teams in a series of customer interviews and workshops as a component of value assessments Collect and measure key industry metrics to establish trends and benchmarking

Site Reliability Engineer, Terraform

Box
Remote
2 weeks ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.   

Sr. Value Consultant

Box
San Diego, CA
2 weeks ago
In this role you will work cross-functionally with account executives, sales engineering, customer success, consulting, and marketing to establish a shared vision with our customers and help them achieve their strategic goals.  As a Value Consultant you will collaborate both internally and externally to develop business cases derived from a value-based methodology. You will play a critical role in the development of both quantitative and qualitative analyses.  In this role you will own the West segment in North America, aligning yourself with Enterprise sales leaders to drive the role of value consultant in the West Enterprise segment. 

Sr. Value Consultant

Box
Austin, TX
2 weeks ago
In this role you will work cross-functionally with account executives, sales engineering, customer success, consulting, and marketing to establish a shared vision with our customers and help them achieve their strategic goals.  As a Value Consultant you will collaborate both internally and externally to develop business cases derived from a value-based methodology. You will play a critical role in the development of both quantitative and qualitative analyses.  In this role you will own the West segment in North America, aligning yourself with Enterprise sales leaders to drive the role of value consultant in the West Enterprise segment. 

Sr. Value Consultant

Box
Dallas-Fort Worth, TX
2 weeks ago
In this role you will work cross-functionally with account executives, sales engineering, customer success, consulting, and marketing to establish a shared vision with our customers and help them achieve their strategic goals.  As a Value Consultant you will collaborate both internally and externally to develop business cases derived from a value-based methodology. You will play a critical role in the development of both quantitative and qualitative analyses.  In this role you will own the West segment in North America, aligning yourself with Enterprise sales leaders to drive the role of value consultant in the West Enterprise segment. 

Sr. Value Consultant

Box
Salt Lake City, UT
2 weeks ago
In this role you will work cross-functionally with account executives, sales engineering, customer success, consulting, and marketing to establish a shared vision with our customers and help them achieve their strategic goals.  As a Value Consultant you will collaborate both internally and externally to develop business cases derived from a value-based methodology. You will play a critical role in the development of both quantitative and qualitative analyses.  In this role you will own the West segment in North America, aligning yourself with Enterprise sales leaders to drive the role of value consultant in the West Enterprise segment. 

Sr. Value Consultant

Box
Portland, OR
2 weeks ago
In this role you will work cross-functionally with account executives, sales engineering, customer success, consulting, and marketing to establish a shared vision with our customers and help them achieve their strategic goals.  As a Value Consultant you will collaborate both internally and externally to develop business cases derived from a value-based methodology. You will play a critical role in the development of both quantitative and qualitative analyses.  In this role you will own the West segment in North America, aligning yourself with Enterprise sales leaders to drive the role of value consultant in the West Enterprise segment. 

Incident Manager

Box
Remote
2 weeks ago
Box is looking for a dynamic Technical Duty Officer to help lead our Global Technical Operations Center and support an industry-leading platform. It is the responsibility of the GTOC team to monitor, troubleshoot, and resolve issues that affect the availability and quality of the Box platform. The team is the frontline of defense in making sure our customers like GE, Pandora, Apple and Gap have a seamless experience when accessing their content on Box.

Technical Duty Officer

Box
Boston, MA
2 weeks ago
Box is looking for a dynamic Technical Duty Officer to help lead our Global Technical Operations Center and support an industry-leading platform. It is the responsibility of the GTOC team to monitor, troubleshoot, and resolve issues that affect the availability and quality of the Box platform. The team is the frontline of defense in making sure our customers like GE, Pandora, Apple and Gap have a seamless experience when accessing their content on Box.

Technical Duty Officer

Box
Peninsula
2 weeks ago
Box is looking for a dynamic Technical Duty Officer to help lead our Global Technical Operations Center and support an industry-leading platform. It is the responsibility of the GTOC team to monitor, troubleshoot, and resolve issues that affect the availability and quality of the Box platform. The team is the frontline of defense in making sure our customers like GE, Pandora, Apple and Gap have a seamless experience when accessing their content on Box.

Incident Response Manager

Box
Austin, TX
2 weeks ago
Own live-site Incident Management from triage to resolution of customer impact. Drive customer-impacting events and lead a cross-functional group of teams to quickly mitigate the problem and restore service Ensure accurate, valid and timely communication to key stakeholders and business entities. Operate across organizational boundaries to protect our customers, their data, and the availability of all Box services

Technical Duty Officer

Box
Seattle, WA
2 weeks ago
Box is looking for a dynamic Technical Duty Officer to help lead our Global Technical Operations Center and support an industry-leading platform. It is the responsibility of the GTOC team to monitor, troubleshoot, and resolve issues that affect the availability and quality of the Box platform. The team is the frontline of defense in making sure our customers like GE, Pandora, Apple and Gap have a seamless experience when accessing their content on Box. This is an integral job function within the GTOC that ensures the overall production site health and the performance of core customer facing journeys. This role will help maintain total site awareness, detecting metric and service deviations, monitoring changes, and proactively identifying potential issues and resolving before they escalate to customer impacting levels.

Sr. Value Consultant

Box
Seattle, WA
2 weeks ago
In this role you will work cross-functionally with account executives, sales engineering, customer success, consulting, and marketing to establish a shared vision with our customers and help them achieve their strategic goals.  As a Value Consultant you will collaborate both internally and externally to develop business cases derived from a value-based methodology. You will play a critical role in the development of both quantitative and qualitative analyses.  In this role you will own the West segment in North America, aligning yourself with Enterprise sales leaders to drive the role of value consultant in the West Enterprise segment.  Instrumental to success is an inquisitive, disciplined mind and the ability to hold in-depth, value oriented conversations with CXOs, enterprise architects, and line-of-business users.  Most important is a firm understanding of the impact that digital transformation has on an organization.

Staff Cloud Solutions Engineer

Box
Peninsula
2 weeks ago
Box is looking for an experienced Staff Solutions Engineer to join our CCOE FinOps Team, where you will be the key technical resource for leading workload performance efficiency and cost optimization design review to bring experience of how to leverage the entire service catalog from the AWS and GCP cloud providers to box applications value objectives. You will be working closely with our GCP/AWS vendor team, box enterprise architecture, capacity engineering, and box application business owners to identify and align cloud provider’s capabilities to box application stack and business objectives in order to craft better value designs, produce what-if scenario models, and drive valuable outcomes. 

Associate Technical Consultant

Box
Peninsula
2 weeks ago
Box is growing fast. Every business in the world is looking to modernize the way that they work. As the leader in cloud content management, Box has what it takes to enable enterprises to transform how people work together.  We engage directly with the largest and most complex enterprises in the world. These enterprises are looking to Box and our technology to transform their business. For these enterprises to be successful, they rely on technologists who can advise them throughout the transformation.  On any day, you could be advising an enterprise on how to design an application for a custom document vault or helping a customer migrate millions of files into Box. The next day, you may be advising another enterprise on how to best integrate Box into their custom CRM. There is never a lack of technical challenges.

Senior Data Security Engineer

Box
Remote
2 weeks ago
We are looking for a seasoned data security engineer to join as a core and founding member of this new team and focus on solving complex Security Engineering challenges, challenges that will only grow as Box hits exabyte scale.  This role will directly impact the experience of Box’s 85 million users and Box’s ability to scale profitably as we grow.  If you...  

Senior IT Support Engineer

Box
Peninsula
2 weeks ago
The Senior IT Support Engineer will join a global team comprised of the most talented IT professionals in the industry.  As a Senior Support Engineer, you will manage and resolve an array of mobile, desktop, audio/video, network, and telecommunications issues, ensuring that our employees remain as productive as possible.  You must be agile enough to adapt to the rapid growth and change of our business, but also disciplined enough to deal with complex challenges, processes, and people.  Your role will involve coaching and mentoring your peers, leading cross-functional projects, and driving end-user technology decisions that will impact Boxers around the world.

Senior Security Software Engineer

Box
Peninsula
2 weeks ago
As a technical and inspiring leader, you will work across organizational and team boundaries to design and drive decisions that align with the product and business goals. We'll look for you to provide perspective on leading industry trends, recommendations on new and emerging technologies, thought leadership on code quality, and engineering process improvements. You will innovate alongside other senior members of the team on our road to excellence.

Senior Software Engineer, ISF

Box
Peninsula
2 weeks ago
The Identity & Security Foundation team delivers one of Box's key market differentiators by building state of the art security features and infrastructure. Whether it's building an authentication system that can support billions of requests per day, a brand new capability to ensure data access control and visibility, or rethinking how passwords work in a multi-device future, our team enables Box's rapid growth. The modern, secure and reliable features, services and frameworks we build are key to achieving Box’s lofty goals. As a technical and inspiring leader, you will work across organizational and team boundaries to design and drive decisions that align with the product and business goals. We'll look for you to provide perspective on leading industry trends, recommendations on new and emerging technologies, thought leadership on code quality, and engineering process improvements. You will innovate alongside other senior members of the team on our road to excellence.

Fullstack Senior Software Engineer

Box
Peninsula
2 weeks ago
Get to work with cutting-edge technologies that are defining the future of the cloud Team up with other engineers to foster solid engineering principles and represent our engineering values Utilize both your technical and relational skills to lead large scale projects to completion Collaborate, influence, and drive for improvement across scrum teams Develop and own high-quality code across all levels of the stack - UI, backend-for-frontends, microservices - from investigation to implementation to testing to release

GxP Audit & Compliance Manager

Box
Peninsula
2 weeks ago
In the role of GxP Manager at Box, you will be responsible for ensuring the continued success of Box's Quality Management Services while leading a high performing team. We're looking for someone to not only maintain the existing programs, but to expand and lead improvements while supporting the business. This role requires a comprehensive understanding of quality programs in a technology compliance landscape and various control frameworks. You will work with all functions of this fast-paced, rapidly changing business, and directly with key stakeholders to drive continuous improvement and communication while providing education with Box's internal and external customers.

GxP Audit & Compliance Manager

Box
New York City, NY
2 weeks ago
In the role of GxP Manager at Box, you will be responsible for ensuring the continued success of Box's Quality Management Services while leading a high performing team. We're looking for someone to not only maintain the existing programs, but to expand and lead improvements while supporting the business. This role requires a comprehensive understanding of quality programs in a technology compliance landscape and various control frameworks. You will work with all functions of this fast-paced, rapidly changing business, and directly with key stakeholders to drive continuous improvement and communication while providing education with Box's internal and external customers.

Strategic Enterprise Customer Success Manager (East)

Box
New York City, NY
2 weeks ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.   

New Business Account Executive (New York, NY)

Box
New York City, NY
2 weeks ago
WHAT IS BOX?   Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Sr People Data Analyst

Box
Peninsula
2 weeks ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Senior Software Engineer, Observability

Box
Peninsula
2 weeks ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.  B

Backend Senior Software Engineer

Box
Peninsula
2 weeks ago
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Enterprise Customer Success Manager

Box
Philadelphia, PA
2 weeks ago
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Enterprise Customer Success Manager

Box
Washington DC
2 weeks ago
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Enterprise Customer Success Manager

Box
Boston, MA
2 weeks ago
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.

Enterprise Customer Success Manager

Box
New York City, NY
2 weeks ago
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Senior Problem Manager

Box
Peninsula
2 weeks ago
Box is looking for a dynamic Problem Management Analyst to drive our Problem Management Process in support of our industry-leading platform. It is the responsibility of the Problem Manager to analyze data and trends from multiple incidents and identify themes which will drive the prioritization of Post-Mortem Action Items across the organization. This is a critical role that supports our ever growing customer base; companies like GE, Pandora, Apple and Gap.  This is an integral job function within the Global Technical Operations Center that ensures the overall production site health and the performance of core customer facing journeys.  That's where you come in!

Legal Operations Manager

Box
Peninsula
2 weeks ago
We are looking for a Legal Operations Manager I to join our quest in optimizing and automating processes by implementing legal programs and tools. Our team solves problems and takes initiative, with the ability to pivot according to the business needs. We need someone like you to help make an immediate impact! You'll have the opportunity to identify opportunities, and implement methods, for streamlining and increasing operational efficiencies within the legal department.  As a legal operations team member, you will support a wide variety of projects and programs across the Legal team. This role is based in our Austin office or Redwood City and reports into the Chief of Staff, Legal Operations.

Legal Operations Manager

Box
Austin, TX
2 weeks ago
We are looking for a Legal Operations Manager I to join our quest in optimizing and automating processes by implementing legal programs and tools. Our team solves problems and takes initiative, with the ability to pivot according to the business needs. We need someone like you to help make an immediate impact! You'll have the opportunity to identify opportunities, and implement methods, for streamlining and increasing operational efficiencies within the legal department.  As a legal operations team member, you will support a wide variety of projects and programs across the Legal team. This role is based in our Austin office or Redwood City and reports into the Chief of Staff, Legal Operations.

Snaplogic Senior Developer

Box
Remote
2 weeks ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Order Management Associate

Box
Austin, TX
2 weeks ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Sr Analyst, Strategic Finance

Box
Peninsula
2 weeks ago
Support quarterly board meetings and annual financial planning processes with the leadership team, developing long-range financial forecasts including key drivers, P&L, cash flow and unit economics analysis Track KPIs tied to strategic goals and long-range financial plans Build cross-functional relationships to help accelerate new strategies Serve as a subject matter expert on strategic finance special projects around BUs handling inquiries and developing action plans to address them

Solutions Engineer (NYC)

Box
New York City, NY
3 weeks ago
The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineers.  As a Sales Engineer, you are empowered to sell to business and IT leaders in every space and vertical, and take ownership in crafting customer-centric solutions. You will work alongside the account team to define and expand revenue opportunities and ensure the solution is ready for cross company deployments. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions at Box. 

Senior Site Reliability Engineering Manager, Observability

Box
Peninsula
3 weeks ago
We need a leader with the experience of having designed, operated, and implemented Observability frameworks at a very large scale, and well versed in the operation of scaled architectures. You should have deep operational knowledge of distributed systems and how to avoid limitations through innovative design.

Sr. Program Manager, Product Operations

Box
Remote
3 weeks ago
By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 98,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud. 

Senior Manager, Observability

Box
Peninsula
3 weeks ago
Scale the organization responsible for telemetry frameworks used throughout Box's infrastructure, cloud services, and products to capture, transport, store and analyze the telemetry data. Scale the observability infrastructure to support petabytes of logs and billions of metric data points daily. Drive the roadmap for the Observability platforms in conjunction with Product. Bring together multiple perspectives and be the key connector in this important and highly visible role.

Senior Technical Program Manager, Product Development

Box
Remote
3 weeks ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Site Reliability Engineer, Data Platform

Box
Austin, TX
3 weeks ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.   

Renewals Sales Strategy Manager

Box
Austin, TX
3 weeks ago
WHAT IS BOX Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.   

IT Support Specialist II

Box
Austin, TX
3 weeks ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Threat Operations Manager

Box
Austin, TX
3 weeks ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Solutions Consultant (Box Consulting)

Box
Peninsula
3 weeks ago
WHAT IS BOX?Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.  By

Senior Site Reliability Engineer, Cloud Edge

Box
Boston, MA
3 weeks ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that

Senior Site Reliability Engineer, Cloud Edge

Box
Peninsula
3 weeks ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that

Senior Site Reliability Engineer, Cloud Edge

Box
Chicago, IL
3 weeks ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that

Senior Site Reliability Engineer

Box
Austin, TX
3 weeks ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Staff Software Engineer, Developer Platform (Backend)

Box
Peninsula
3 weeks ago
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Staff Software Engineer, Developer Platform (Frontend)

Box
Peninsula
3 weeks ago
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Senior Public Cloud Engineer

Box
Peninsula
3 weeks ago
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Senior Site Reliability Engineer, Box Services

Box
Peninsula
3 weeks ago
As an SRE for Box, you'll be part of a team responsible for driving the on-boarding of Box's services onto platforms like OpenStack, Kubernetes, AWS, GCP, Azure and many more public cloud vendors. In this role, you will be innovating, developing the automation, systems and processes that enable rapid prototyping by development teams, while ensuring tight alignment with our compliance and availability goals. As we evolve the infrastructure and move towards a service oriented architecture, it is imperative that we redefine how we think about operationalizing services in a scalable distributed system. You’ll be collaborating across Engineering and Product to ensure this is a core part of our software development life cycle.

Software Engineer, Storage Excellence

Box
Peninsula
3 weeks ago
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Senior DevOps Engineer, Box Services

Box
Peninsula
3 weeks ago
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Site Reliability Engineer, Kubernetes

Box
Remote
3 weeks ago
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Site Reliability Engineer, EDGE

Box
Peninsula
3 weeks ago
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Senior Product Manager, Enterprise Product Adoption

Box
Peninsula
3 weeks ago
Interact with Box customers to understand their challenges and help develop product strategy. Write detailed product requirements and acceptance criteria by working closely with Product and Engineering Leads. Partner with Engineering to groom backlog and execute against roadmap.

Senior Software Engineer, Database Tools & Automation

Box
Remote
5 hours ago
Work with team members to design novel approaches to addressing observability challenges associated with running Box Core Data services. Develop utilities to identify, eliminate and prevent future occurrences of data inconsistencies or corruptions. Collaborate with other Core Data teams to integrate tools and automations you build into the ecosystem that powers data access at Box.

Enterprise Account Executive (Baltimore, MD)

Box
Remote
9 hours ago
WHAT IS BOX? Box is a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. There’s a reason 67% of the Fortune 500 trust Box. The Content Cloud is where real work gets done. We’re building out an all-encompassing platform that powers every major component a customer cares about when working with and managing their content, and

Technical Recruiter

Box
Remote
1 day ago
Who We Are With files scattered across different sharing tools, document management systems and storage infrastructure, enterprises face an impossible challenge keeping data secure, processes compliant and teams on the same page. That's where Box comes in. With Box, you get a single place to manage, secure, share and govern all of the content for your internal and external collaboration and processes.  And it connects to all your apps. That's why

Senior Product Manager, Governance

Box
Remote
1 day ago
WHAT IS BOX?    Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal

Senior Product Manager, Workflow

Box
Remote
1 day ago
WHAT IS BOX?   Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Senior Technical Program Manager, Infrastructure

Box
Remote
1 day ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Enterprise Account Executive (New York, NY)

Box
Greater NYC Area
23 hours ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Large Enterprise Account Executive (New York, NY)

Box
New York City, NY
1 day ago
WHAT IS BOX?  Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

Director, Enterprise Sales (Northeast)

Box
New York City, NY
1 day ago
WHAT IS BOX? Box is a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. There’s a reason 67% of the Fortune 500 trust Box. The Content Cloud is where real work gets done.   We're building out a single platform that powers every major component a customer cares about when working with and managing their content, and delivering in a

Manager, Enterprise Customer Success

Box
Remote
2 days ago
The Senior Manager of Box's Enterprise Customer Success team will lead a team of Customer Success Managers (CSMs) who are focused on retaining and growing our most strategic and highest value customers. This role will report to the Senior Director, Customer Success and serve as a key member of their leadership team, helping to set the strategy and plan for the future of Customer Success at Box.

Manager, Enterprise Customer Success

Box
Boston, MA
2 days ago
The Senior Manager of Box's Enterprise Customer Success team will lead a team of Customer Success Managers (CSMs) who are focused on retaining and growing our most strategic and highest value customers. This role will report to the Senior Director, Customer Success and serve as a key member of their leadership team, helping to set the strategy and plan for the future of Customer Success at Box.

Manager, Enterprise Customer Success

Box
New York City, NY
2 days ago
The Senior Manager of Box's Enterprise Customer Success team will lead a team of Customer Success Managers (CSMs) who are focused on retaining and growing our most strategic and highest value customers. This role will report to the Senior Director, Customer Success and serve as a key member of their leadership team, helping to set the strategy and plan for the future of Customer Success at Box.