Reddit
San Francisco, CA

Manager, Account Management, New Business Sales at Reddit

| San Francisco, CA
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Our mission is to bring community and belonging to everyone in the world. Reddit is a community of communities where people can dive into anything through experiences built around their interests, hobbies, and passions. With more than 50 million people visiting 100,000+ communities daily, it is home to the most open and authentic conversations on the internet. From pets to parenting, skincare to stocks, there’s a community for everybody on Reddit. For more information, visit redditinc.com

This role is flexible to be based out of either our New York, San Francisco, or Austin, TX offices.

The New Business team is looking for an experienced manager to lead a team of 11-12 Account Managers across the US. Ideal AM Managers should have a strong understanding of both performance and branding advertisers, with expertise in D2C advertising and awareness campaigns. The AM Manager should also have an interest in training, upskilling and coaching others, with a passion for growing retained revenue and reducing churn.

Responsibilities

  • Manage a team of Account Managers, coaching functional excellence as defined in roles and responsibilities, supporting new team members in onboarding and building their Reddit expertise.
  • Collaborate and partner with Account Management leadership and Sales leadership to ensure accounts and teams are resourced to maximize positive impact to the business
  • Identify and amplify industry trends; guiding KPI-driven measurement strategies, identifying performance trends, optimizing campaigns to achieve results, and providing strategies for upsell opportunities
  • Build a culture of cross collaboration and best practice sharing in New Business and across the organization
  • Partner with cross-functional teams (e.g. Sales Enablement, Product Marketing, Ad Support, Analytics, Marketing Science, Creative Strategy) to identify opportunities for training and defining/improving workstreams
  • Identify areas of skill development; partner as appropriate in training efforts
  • Advocate in service of category/vertical product interests; educate the team in the GTM process of new products/features
  • Serve as an escalation point of contact for campaign-related and technical issues

Requirements:

  • Strong mentoring, coaching, and people management skills
  • Ability to work in a fast-paced environment and be dynamic
  • Ability to lead multi-task with strong attention to detail
  • Expert understanding of media management, campaign diagnostics and optimization within a biddable auction advertising environment
  • Demonstrated ability to identify and solve problems by analyzing large data sets
  • Strong analytical and strategic thinking, with the ability to identify key opportunities and transform them into action
  • Impressive relationship building skills and comfortable communicating with senior level executives
  • Ability to work effectively with cross-functional teams and all levels of management
  • Strong presentation and communication skills

Minimum Qualifications:

  • BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience
  • 6+ years experience in digital media space
  • Understanding of advertising performance metrics and ecosystem

Preferred Qualifications:

  • 3+ years of experience managing a client services team
  • Strong Excel and PowerPoint skills, as well as experience with analyzing datasets, and delivering actionable insights
  • A passion for Reddit as a user and knowledge of our ad products

Benefits:

  • Annual Personal & Professional development funds
  • Comprehensive Health benefits
  • Workspace benefits for your home office
  • 401k Matching
  • Family Planning Support
  • Flexible Vacation & Monthly Global Wellness Days
  • 4+ months paid Parental Leave  
  • Paid Volunteer time off

Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

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Technology we use

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What are Reddit Perks + Benefits

Reddit Benefits Overview

Reddit is all about diving into your passions and interests. Our benefits are flexible, putting your wellness needs first, so we can build a vibrant culture where we work and thrive together.

Culture
Volunteer in local community
Reddit encourages its employees to take advantage of its Volunteer time-off policy which gives employees eight hours per month to make an impact in their communities via volunteer work.
Friends outside of work
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Reddit offers a 10% discount on pet insurance.
Wellness Programs
Reddit offers personal, professional, and workspace wellness programs.
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Reddit will fund up to $5,000 per year towards your day care FSA.
Generous Parental Leave
Non-birthing parents receive up to 16 weeks of paid parental leave. Birthing parents receive 22+ weeks of paid parental leave.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Reddit offers up to 17 weeks of paid family medical leave.
Adoption Assistance
Reddit will reimburse up to $25,000 for adoption and surrogacy expenses, and provide up to 16 weeks of paid bonding leave.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
In addition to an unlimited vacation policy, Reddit offers one paid wellness day off per month.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Reddit will fund up to $150 per month towards your parking and public transportation costs to commute into the office.
Company Outings
Free Daily Meals
Enjoy free lunch in all of our offices!
Stocked Kitchen
All of our offices are stocked with delicious snacks and beverages!
Happy Hours
Relocation Assistance
Fitness Subsidies
Utilize your personal wellness stipend to fund your fitness and take advantage of nationwide discounts for Classpass.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend

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