Spectrum
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Major Account Manager Spectrum Enterprise

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At a glance:

  • Are you a client-focused sales professional talented in simplifying the technology and communication needs of strategic enterprise businesses?
  • Can you commit to a consultative field sales position driving revenue growth by creating the overall module and account pursuit strategy?
  • Are you ready to take your sales skills to the next level with sales training that was awarded a Brandon Hall Group gold medal?

Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
You drive revenue growth by ensuring client satisfaction and account profitability while developing business plans to meet long-term objectives. As a Major Account Manager, you focus on creating the overall module and account pursuit strategies while nurturing relationships with highly complex, strategic accounts. Through your expertise and understanding of each client's current and future needs, you position Spectrum Enterprise as the consultant of choice for their voice, video and data needs using consultative sales techniques. You proactively develop relationships within a client's organization to identify opportunities where Spectrum Enterprise can provide additional value. You have a strong ability to identify roadblocks and overcome obstacles to increase business while improving the client experience. You travel regularly to capture and manage accounts within a specified footprint. You report directly to the Manager, Strategic Market Sales for goals, guidance and assistance.
Position benefits:

  • Competitive salary with an uncapped sales commission.
  • Twelve-week paid training that was awarded the Brandon Hall Group 2022 gold medal in Best Advance in Sales Enablement and Performance Tools.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on Spectrum services where available.

What you will do:

  • Be an impactful member of the sales team by achieving or exceeding monthly and annual new revenue and renewal quota requirements.
  • Drive the sales cycle by conducting proactive consultative needs analyses and executing account strategies in conjunction with the Sales Manager.
  • Identify revenue growth opportunities or improve service levels by closely monitoring developments across all assigned accounts.
  • Achieve maximum sales volume by understanding the voice, video and data needs of highly complex strategic clients and execute account development strategies.
  • Present recommendations for client business challenges through the development of proposals and the facilitation of sales presentations.
  • Broaden the reach of Spectrum Enterprise services, drive incremental revenue and secure contract renewals by cultivating relationships with new and existing contacts within assigned accounts.
  • Qualify new leads and request site surveys to determine building serviceability, to include the submission of a return on investment (ROI) analysis.
  • Maintain all sales databases to accurately report client information and sales activities.
  • Enhance the client experience through collaboration with other business services support groups, including Sales Engineering, Sales Support and Marketing.
  • Improve key sales skills and stay current on market trends by attending all sales meetings and training sessions as required by leadership.
  • Mitigate risks by complying with all established Spectrum Enterprise policies and procedures.
  • Perform additional duties related to the position as assigned.

Required keys for success:

  • Three or more years of sales experience exceeding revenue goals.
  • Demonstrated history of consistently exceeding sales quota.
  • Understanding of computer networking, local area network (LAN) and wide area network (WAN) technologies, high-capacity and fiber connected networks.
  • Proven product and technical knowledge.
  • Solid client relationship building, networking, negotiation and closing skills.
  • Deadline-driven with the ability to multitask while working efficiently and effectively within required deadlines.
  • Quick learner with the ability to apply knowledge while partnering with support resources to implement account growth strategies.
  • Valid driver's license, a safe driving record and availability to travel as required.
  • Effective written and spoken English communication skills with all levels of an organization.

How you will stand out from the crowd:

  • Three or more years of exceeding revenue goals selling data, voice and video solutions in the telecommunications business-to-business (B2B) industry.
  • In-depth knowledge of client resource management (CRM) systems, such as Salesforce.
  • Experience with Microsoft Excel, Word, PowerPoint and Outlook.

Your education:

  • High school diploma or equivalent (required).
  • Bachelor's degree in a business-related field or an equivalent combination of education, training and experience (preferred).

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

• Paid, on-the-job training and significant opportunities for advancement
• Earn an associate degree, bachelor’s degree or professional certificate tuition-free through our partnership with Guild
• High quality and affordable health care coverage for all employees and their family members
• Spectrum has absorbed the full cost increase for medical, dental and vision for the last 10 years, keeping employee costs flat
• Paid time off including vacation, sick time, personal days and holidays
• 401(k) with 100% match up to 6% of pay plus an additional 3% company contribution to a Retirement Accumulation Plan
• Free and discounted Spectrum services and deep discounts on Spectrum MobileTM regardless of where you live

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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