360Learning
360Learning is the learning platform that combines collaborative tools with the power of an LMS.
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Key Account Manager - UK

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As a Key Account Manager, you play a decisive role in the growth of 360Learning's business. As our first Key Account Manager on the ground in UK, you are in charge of our existing portfolio of accounts (existing customers in UK or English speaking countries from 100 to 5,000 employees) and your goal is to develop your portfolio and generate growth.


But, you will not work alone! Client Success Partners and internal experts (digital pedagogy, platform structuring, IT) are in charge of the client’s project monitoring and execution. Collaborating with these teams will be instrumental to succeed in your upsell actions. 


This is an exciting opportunity to be part of the very dynamic and fast-growing Digital Training sector at a time when clients are doubling down on distant training. The growth trend is steep and our KAM team have achieved their ambitious objectives in 2021.


This KAM role offers plenty of scope for development, with the possibility of moving into a role with more sales responsibilities or to a management role.

Within 1 month, you will:

  • Become an expert of our product and our Convexity corporate culture
  • Meet the different teams at 360Learning
  • Finalize your onboarding
  • Take full ownership of your portfolio of customers

Within 3 months, you will:

  • Map accounts and define an account growth strategy
  • Work closely with our Client Success Partners to gather relevant information about our existing clients, in order to generate upselling
  • Prepare account reviews with our clients in order to identify areas of development
  • Conduct presentations and demonstrations of 360Learning
  • Ensure the handover of the portfolio and close your first deals

Within 6 months, you will:

  • Ensure accurate reporting of activity with your coach to optimize the forecast
  • Be proactive in order to improve business processes
  • Write business proposals and conduct business negotiations
  • Achieve your quota

Within 12 months, you will:

  • Prepare, anticipate and ensure the renewal of clients’ contracts
  • Define action plans to generate upselling
  • Manage the entire business relationship with the clients

The Skills Set

  • An excellent academic background 
  • +2 years of experience in sales of SaaS solutions in an Account Manager function (management and revenue generation with a portfolio of clients)
  • Excellent sales track record
  • A strong desire to learn and develop your skills
  • Strong active listening skills
  • A "Team Player" mindset
  • Basic elements of HR culture would be a plus!
  • Enthusiasm for our culture explained here

Interview Process

  • Call with our Talent Acquisition Manager, Caroline
  • Discovery Meeting with the coach, Olivier
  • Role Play (situational exercise) with the team and the coach
  • Clarification meetings with the KAM team
  • Interview with one of the co-founders, Guillaume
  • Offer!

What We Offer

  • Compensation: Competitive package (including a variable component and equity)
  • Benefits: Health Benefits - Medical, Vision, Dental, Life, Accidental Death & Personal Loss, and Disability coverage, Employee Care Line
  • Balance: Flexible hours, full remote work possible anywhere in UK
  • International team: Offices in London, New York and Paris
  • Culture: A framework that will make you successful - click here to envision what's it like to join 360Learning from onboarding to ramp-up, and beyond

Who We Are

360Learning empowers Learning and Development teams to drive culture and growth through Collaborative Learning. Our learning platform combines collaborative tools with the power of an LMS, enabling high-growth companies to unlock learning based on collective expertise instead of top-down knowledge. 360Learning is the easiest way to onboard new employees, train customer-facing teams, and develop professional skills–all from one place.

360Learning powers the future of work at 1,500 organizations, including Toyota, Criteo, and Airbus. Founded in 2012, 360Learning has raised $240 million, with 300+ team members across New York, Paris, and London. You can learn more in this blog post from our CEO. 


Learning Includes Everyone.

In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are 360Learning Perks + Benefits

360Learning Benefits Overview

➡️ Compensation: Pay structure includes base salary, variable incentive pay, and company equity 📈

➡️ Benefits/Perks: Comprehensive medical, vision, and dental insurance starting your first full month 🏥 401k matching starting from day 1 🏦 Generous parental leave 👶 Professional development opportunities through our own platform 📚

➡️ Balance: We offer unlimited days of annual PTO 🌴 5 days for sick leave 🤒 10 holidays 🗓 We are a remote-first organization and promote flexible work hours 🏠

➡️ Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝

➡️ Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍

➡️ Culture: A framework that will help you make an impact - envision what's it like to join 360Learning through our Onboarding Journey: https://360learning.com/blog/360learner-journey/ & Convexity Culture: https://bit.ly/Convexity_360L 🚀👩🏻‍💻🏆

Culture
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person revenue kickoff
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Home-office stipend for remote employees
Professional Development Benefits
Lunch and learns
Promote from within
Customized development tracks
Personal development training
Virtual coaching services

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