The Lockton Associate Account Manager Program is designed to give individuals a pathway to becoming successful insurance professionals. The Associate Account Manager training program is one of several ways in which individuals are able to begin their career at Lockton Companies. The program provides a broad range of learning experiences with exposure to the marketing, servicing and renewal of commercial insurance accounts. This training program is 18-24 months in length and encompasses classroom settings, case studies, effective negotiation training and shaping presentation skills among others. The Associate Account Manager training programs will begin in January and June of 2021.

Through a mix of learning, mentoring and "hands-on" work with one of Lockton's Commercial Insurance Units, each individual will have the opportunity to become an Account Manager upon successful completion of the program. Each phase of the program is closely monitored to ensure that successful candidates are upholding Lockton's standards of excellence.

Responsibilities

• Responds to Client's inquiries, maintains documentation of communications, existing issues, and issue resolutions
• Researches an issues' root cause, implements, and resolves policy-related issues
• Uses discretion and independent judgment when analyzing industry trends and providing related Client guidance.
• Provides expertise in strategic planning and consultative advice to clients, including the production, analysis, and recommendations for changes to coverage plans
• Engages in limited client strategy meetings to manage insured expectations for upcoming term
• Gathers and compiles exposure information from the Client, including compiling loss-run schedules and SOV's
• Establish an expertise in property modeling and exposure evaluation
• Participates in negotiations with carriers for new and renewal quotes with oversight
• Collaborates with senior staff in selecting new markets for submission and requesting quotes
• Helps review new business opportunity information and provides related recommendations to Unit Manager/Account Executive/Producer
• Establishes and maintains relationships and interfaces with Clients, carriers, and other vendors
• Reviews quotes, binders, and endorsements and makes requests for changes as needed
• Receives policy, then updates and completes policy check to ensure completeness
• Updates specifications, application, and summary information to reflect changes during the year
• Informs Client of any and all changes that may affect insurance premiums or coverage
• Inputs Client information into data management system, ensuring accuracy and completeness
• Generates materials for Client presentations and meetings
• Creates and sends compliance communications as needed
• Performs other responsibilities and duties as needed

Qualifications

• Bachelor's Degree in Business, Finance, Economics, Marketing or related field
• GPA requirement is 3.3 and involvement in a combination of sports, student government, college clubs, community service, and work is desired.
• Lockton also looks for leadership positions in these activities as an added plus
• Strong to excellent communication skills are required as well
• Strong knowledge of Microsoft Office Suite (Outlook and Excel)
• Ability to complete continuing education requirements as well as CPCU & ARM
• Ability to attend company, department, and team meetings as required, including industry training sessions
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
• Ability to efficiently organize work and manage time in order to meet deadlines
• Ability to travel by automobile and aircraft
• Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
• Ability to work on a computer for a prolonged amount of time
• Ability to work outside of normal business hours as needed
• Legally able to work in the United States

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