Inside Small Business Representative

| Lake Mary
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Job Summary
Under broad supervision generate production from the agency force increase the number of CNA Small Business agents and project a professional corporate image with our agency force.
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Market all CNA Small Business products by establishing and achieving production and profitability goals within an assigned territory for small business. Additionally identify emerging channels - aggregators brokers eBusiness banks etc.
Responsible for promoting installation and training agents in the use of agent automation services including CNA Central and other self-service portals.
Responsible for contacting all agents through regular sales calls to maintain and increase flow identify marketing plans and promote the brand; to drive increased production.
Promotes the use of Automation & Service Tools while enhancing outward facing technology view. Acts as a virtual agency advocate for CNA communications customer feedback and technology issues.
Identify agents in the assigned territory with market opportunity to prospect and/or appoint including contract execution and onboarding. Recommend and communicate corrective action including distributor management and termination.
Active involvement in industry and agency associations to monitor industry activities that may affect Company operations.
Gathers and relays competitive market intelligence while keeping management informed. Monitor and report on legislative activities that may affect the operations of the Company.
May perform additional duties as assigned.
Reporting Relationship
Typically Sales Director or above
Skills Knowledge & Abilities
1. Solid knowledge of insurance industry practices.
2. Accounting or business-related experience.
3. Ability to influence insurance placement and increase production across agency force.
4. Strong interpersonal communication and telephone skills. Ability to effectively interact with internal and external business partners.
5. Creativity in resolving issues and problems.
6. Knowledge of Microsoft Office Suite as well as other business-related software.
Education & Experience
1. Bachelor's degree or equivalent experience.
2. Typically a minimum of three years experience in sales and/or marketing.
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What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Online course subscriptions available
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