Inside Service Sales Representative - REMOTE at Thermo Fisher Scientific

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Job Description

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.

At Thermo Fisher Scientific, our work has a purpose. Our work requires passion and builds relevant outcomes. Our work matters. We're sharing our expertise and technological advancements with customers whether they're discovering a cure for cancer, protecting the environment or making sure our food is safe. Our people share a common set of values - Integrity, Intensity, Innovation and Involvement. We work together to accelerate research, solve sophisticated analytical challenges, improve patient diagnostics, drive innovation and increase laboratory efficiency.

As part of the Instrument and Enterprise Services (IES) team (ULS brand), you'll join a community of service sales specialists who have strong customer relationships and solid knowledge of service delivery within our (MSD) Materials and Structural Analysis Division.

How will you make an impact?
The Inside Sales Representative is responsible for selling service contracts for the Materials and Structural Analysis Division business. In this critical sales position, you will focus on exceeding the sales quotas for our service portfolio by selling and negotiating contracts with end user customers, key decision makers and procurement. You will collaborate with cross divisional & channel distribution partners, product & application specialists, customer experience and business development teams to help drive sales.

This remote position covers regions in the USA

Travel: up to 20% overnight

What will you do?
  • Achieve and exceed monthly & yearly sales goals within assigned territory
  • Deliver cross-functional customer planning sessions and business reviews of service solutions for various customers
  • Sells new products by utilizing value propositions by establishing key customers relationships and understanding customer service/support needs
  • Masters the strategic messaging and sales approach for the broader target audience with superior knowledge of our service products
  • Act as a resource to others in determining the best course of action in compliance with quality processes and business rules and regulations
  • Submits accurate forecasts, weekly reports, monthly highlights, marketing intelligence, and maintains data integrity within Salesforce.com CRM
  • Maintain intensity and continually striving to increase contract penetration coverage of instrument install base
  • Requires proof of Covid-19 vaccination.

Required Experience:
  • Bachelor's Degree in Business, Science or equivalent education or experience
  • Minimum three (3) years of selling experience strongly preferred.
  • Experience successfully meeting or exceeding sales target
  • Experience creating and executing sales and/or field marketing plans
  • Success in territory management with a focus on developing long-term relationships
  • Proficient in:
    • Microsoft Office Suite (i.e. Word, Excel, PowerPoint, OneNote, etc.)
    • Salesforce data management and reporting
    • Teams meetings and video presentations

Preferred Experience:
  • Analytical instrumentation, laboratory products and services, or equivalent
  • Familiarity with the following industries: biotech, clinical, pharmaceutical, academic/medical research, environmental, food, forensics, and petrochemical
  • Proficiency with sales software and salesforce.com
  • Experience managing independent selling or distribution channels strongly preferred


Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
More Information on Thermo Fisher Scientific
Thermo Fisher Scientific operates in the Biotech industry. The company is located in Waltham, MA. Thermo Fisher Scientific was founded in 2022. It has 61393 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 18 open jobs at Thermo Fisher Scientific, click here.
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