Inside Sales Trade Desk - Manheim Express at Cox Enterprises (Atlanta, GA)

| Atlanta, GA
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The Inside Sales Development Consultant will be responsible for incremental business growth for their assigned targeted areas. The SDC will educate customers on the Offsite solutions product and services and actively seek opportunities to grow the relationship by recommending the right vehicles that will meet the dealer's business needs.

The Sales Development Consultant will manage assigned customer relationships for Manheim's customers with the goal of providing a personalized auction experience and promoting Manheim Express Inventory. The Consultant will ensure delivering a personalized, low-effort, positive auction experience to our dealer clients by proactively understanding Manheim Express inventory and identifying potential buyers and successfully connecting buyers and sellers.

PRIMARY DUTIES/KEY RESPONSIBILITES• Acts as a single point of contact for assigned dealer accounts, provides assistance, addresses service concerns and facilitates sale requirements.• Serves as interface to improve customer experience and productivity by collecting, analyzing, identifying, and presenting information.• Develop and strengthen relationships with dealers over the phone and online through planned contact and meetings.• Collaborates with customer account team to identify opportunities for growth.• Utilizes SalesForce.com for reporting, lead input and customer performance reviews.• Educate and inform customers of specific opportunities that match buying/selling habits.• Proactively educates dealers on Manheim Express application and value proposition.• Works directly with customer onsite, via email & phone to ensure expectations are met and service issues are resolved.• Demonstrates professionalism and sincere appreciation for the business relationships that have been established amongst the dealers and Manheim.• Function as a solid team player and work closely with teammates, field sales, and customer care to create a superior customer experience.• Work with manager to ensure a consistent and effective online and in-lane customer experience, appropriate transaction processing, high customer satisfaction and service levels. • Visibly demonstrates safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.• Performs other duties as assigned by management.

Qualifications:

Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job. (Reasonable accommodations for medical and religious objections will be considered.)

BS/BA degree and 3 years experience; or an equivalent combination of education and work related experience.

2 years dealership or wholesale experience strongly preferred. Previous experience in sales role desired.

Effective communication (written and verbal) and interpersonal skills required.

Ability to engage customers in a consultative manner and effectively recommend additional products and services

Ability to work in a high performance, fast-paced team environment.

Solid computer skills, including ability to use Internet and MS Office effectively.

Ability to adapt to and work effectively within a constantly changing environment.

Excellent customer service and problem-solving skills required.

Ability to sit or stand for prolonged periods of time.

Ability to perform repetitive tasks; manual dexterity.

Vision abilities required include close, distance and depth perception.

Who We Are

About Cox Automotive

There's nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

About Cox

We are the Cox family of businesses. We've been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We're also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We're looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you'll be going with us, and the common purpose that unites us at coxenterprises.com.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
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