Inside Sales Representative at NOV (Tulsa, OK)

| Tulsa, OK
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Responsibilities:

This position has the overall responsibility to support a portfolio of customers. Supporting customers in the areas of custom inquiries, order entry, order acknowledgement and follow-up and other duties assigned to role. This position has the overall responsibility to achieve a level of organizational excellence while supporting our customers. These duties include addressing custom inquiries, order entry, order acknowledgement and follow-up and other duties assigned to role or other request regarding products and services in response to requests from clients and sales team members in their assigned region. The Inside Sales Representative shall in general act according to the instructions and authorities given by the team lead, in line with the guidelines identified below:
  • Supports assigned customers to ensure documentation and submittals or accurate execution.
  • Responsible for servicing portfolio of customers with new orders, request, complaints etc
  • Collaborate with other departments (Sales, Engineering, Manufacturing etc) as required to address customer issues and needs.
  • This person will be responsible for ensuring that all department processes and guidelines are adhered to (commercial/technical).
  • Assist in updates and development of process improvements.
  • Collaborate with national team to improve operating policies to mitigate risk.
  • Participate in the bid/budget/planning preparation processes related to sales support and proposals, as required.
  • Supports customers to ensure timeliness, clarity, opportunity and revenue growth
  • Thorough review and validation of prepared quotes as required before submission to customer.
  • Leads initial assessment efforts of the technical, financial, schedule or any other unusual risks associated with tenders/proposals.

Requirements:
    • Minimum 5years experience in a high paced manufacturing environment
    • Engineering aptitude for reading and interpreting project specifications and plan sheets.
    • 2+ years in quotation environment
    • 2-5 years of experience within customer service or customer support type business operations

Skills:
  • Able to coordinate and manage solution-oriented negotiations.
  • Displays and proves ability to transform a problem into a solution geared opportunity
  • Displays flexibility to manage deadlines, ambiguity and change while maintaining a positive working environment.
  • Works well with cross-functional teams to reach results
  • Proactive, seeking information and demonstrate great internal and external communication skills
  • Proven ability to work independently
  • Leads in communicating effectively at all levels of the organization
  • Clearly delivers high quality work on time
  • High level of data manipulation and reporting knowledge
  • Shows advanced project & bid management skills
  • Highly organized, excellent problem solver, strong attention to detail and ability to prioritize activities.
  • Proven high level of coordination and customer relationship management
  • Excellent verbal and written communication skills with attention to detail.
  • Analytical, organized and detailed oriented
  • Delivers high quality work on time
  • Builds and maintain good relationships with internal and external customers.
  • Perform other duties as required by business needs and assigned by management


Preferred:
    • BS/BA or similar degree or a Associates Degree with the equivalent work experience
More Information on NOV
NOV operates in the Energy industry. The company is located in Houston, TX. NOV was founded in 2022. It has 26270 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 63 open jobs at NOV, click here.
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