Inside Sales Representative-Personal Loans

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THE OPPORTUNITY: 

As a Loan Consultant, you have the opportunity to make a difference in helping our customers fulfill their financial goals. We offer a Personal Loan solution to customers for things such as medical expenses, home remodeling, paying off credit cards, etc. Our customers love us because we offer a best in class loan product at competitive rates with fantastic customer service—all within 1-3 days from start to funding!
This role can be based in Charlotte, NC, Dallas, TX, or Tempe, AZ.

How You'll Contribute:

This is an exceptional long-term career opportunity for a committed candidate who has a strong work ethic, an uncompromising level of integrity, is very competitive, and is motivated by performance goals, earnings potential, and rewards & recognition.

The ideal candidate is an inside representative who excels at a direct sales approach (1 call close), embraces coaching, and is highly professional and organized. In this position, you’ll play a critical role in the successful delivery of our service by fielding and qualifying inbound and outbound requests from prospects, providing them with insight into the market, our product, and guiding the customer through the application and underwriting process.

Utilize your strong communication and critical thinking skills to quickly engage customers who have expressed interest in an unsecured loan, sell them on the benefits of our loan programs, gain customer commitment and drive the transaction to close in 1 to 2 calls.

Manage a sales pipeline of up to 20 transactions in various stages of completion concurrently. Contact borrowers (new customers and past customers, averaging 100 dials per day) via phone and email to facilitate the loan application process. Collect required documents from your customers during the application, move the transaction through the underwriting process, and quickly arrange a closing with the customer.

Meet daily, weekly, and monthly sales goals. This may require working 40-45 hours per week but the rewards are well worth it.

Base + Overtime + Weekly Spiffs + Uncapped Commission= Your Next Job!

Start Date: May 2nd, 2022
Shifts: Tues-Sat or Sun-Thurs
Hours: Between the hours of 6am-8pm in your local time zone.
Position: Inbound or Outbound- Placement will be determined once the role has been offered 
Location: Remote


What You'll Bring:

  • 2 + years overall experience in a sales role - Preference for those who’ve worked in a fast-paced, short sales cycle environment.
  • 1+ years of experience in a call center.
  • Sales- offering products and services to customers based on their needs, lending experience, collections experience, or phone-based customer service experience.
  • Experience working in a highly commission-driven environment. Prefer those who’ve worked with a low base salary but high potential commission. Proven success exceeding goals in a fast-paced, inside sales environment.
  • Strong computer skills with experience effectively managing a CRM tool such as Salesforce.
  • Strong organizational skills to manage a high volume of leads and to follow up on required documents to close the sale.
  • A competitive nature wants to be #1, motivated to exceed goals, and have a positive impact on your earnings. Money motivated (uncapped $100k+)!
  • Thrive in a high-energy, highly competitive performance-driven environment.
  • Adapts well to change and is open to constructive feedback.
  • Minimum of HS diploma, college graduates welcomed!
  • Must be flexible to work on either Inbound or Outbound calls. Placement will be determined once the role has been offered.
  • Must be able to work a shift that includes 1 weekend day.
  • Must have the ability to work an 8-hour shift between the hours of 6am-8pm in your local time zone.


ABOUT US:

Freedom Financial Network is a leading digital personal finance company, built to help people. We do what traditional banks don’t: Put people first. We believe in treating people like humans, not account numbers. We help everyday people get on, and stay on, the path to a brighter financial future, with innovative technology and personalized support at every step. We help people control expenses, manage debt, save money, plan ahead, and make better financial decisions. By leveraging our proprietary data and analytics and artificial intelligence we offer solutions tailored for each step of a consumer's financial journey, including personal loans, home equity loans, help with debt, and even financial tools and education.

With 2,400 employees across California, Arizona and Texas, we have served more than 1 million customers, resolved more than $15 billion in consumer debt and originated $6.5 billion in loans over the course of our 20 years in business.

Driven by our core values, we’re passionate about supporting our communities and proudly awarded over $500,000 in grants distributed by the Freedom Foundation Fund and the Freedom Family Fund in 2021. We believe in a culture led by diversity, equity, and inclusion, and encourage our employees to bring their full selves to work every day. Our diversity-focused Employee Resource Groups (ERGs) are open to all, whether a member of the ERG community or an ally of the group and we are a member of the Fintech Racial Equity Coalition to address and improve inequality in the fintech industry.

And finally, we take great pride in our achievements. This year we topped the list of Best Place to Work by the Phoenix Business Journal, were a top 100 Corporate Philanthropist by the San Francisco Business Times, a 2021 Most Admired Company and a Tech Company with the Best Company Culture by BestCompaniesAz, a 2021 Top Work Places winner by AZcentral and a BuiltIn Best Places to Work winner, to name a few.


Attention Agencies & Search Firms:
We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Freedom Financial Network (FFN) to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by FFN’s Talent Acquisition leader

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Technology we use

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An Insider's view of Achieve

How would you describe the company’s work-life balance?

It's important to be available when the team needs you to get the job done—that's what matters most. People have lives and responsibilities outside of work that matter to them. We work together as a team to connect in various ways and balance things out.

Andy

Senior Director Product Management

What projects are you most excited about?

We’ve recently been working on migrating our Angular applications to React. In this transition, we’ve had a lot of opportunities to learn about tools like Storybook for documenting components, NextJS for creating a more performant application, or how to build npm packages for sharing our components across applications.

Carrie

Software Engineer, Front End

What makes someone successful on your team?

If you are not curious. If you are not innovative. If you don't have a quick mind and cannot solve the problems, this is not the place for you. We are building the best tech–something you can be proud of. My team is developing something that didn't exist before and you own what you do.

Roman

Principal Engineer

What is your vision for the company?

40-50% of Americans are forgotten by financial services. They are scraping by – don't have the money for investment firms nor the desperation for payday loans. We are building better solutions, driven by technology to move these forgotten families forward.

Jeff

Managing Partner

What's something quirky about your company?

Achieve is the biggest company that many have never heard of, but it is a proven business with tremendous potential. There is excellent opportunity here with a stable, healthy company that is having a lot of impact.

Shira

VP Product and Consumer Experience

What are Achieve Perks + Benefits

Achieve Benefits Overview

Achieve is committed to continually evolving our benefits and perks. We annually solicit feedback from the Achieve Family and consistently improve our offerings. In 2020 we enhanced our employee assistance program by adding Talkspace, an emotional support app.

Culture
Volunteer in local community
In addition to our monetary support to local charities, members of the Freedom Family receive two days of paid time to volunteer at the charity of their choice.
Partners with nonprofits
Habitat For Humanity, Feed My Starving Children, Junior Achievement, Peninsula Family YMCA and many others.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Mandatory training courses are provided throughout the year.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Freedom Financial employees can contribute up to $2750 annually to their FSA.
Disability insurance
Disability insurance covers 50% of annual salary up to $5000 monthly maximum payout. There is a buy-up option which provides 60% of base monthly pay up to $10,000 per month.
Dental insurance
Our dental plan covers 100% of preventative care expenses, 80% of basic services and 50% of major services. We also offer 50% coverage of orthodontia up to $1,500.
Vision insurance
The vision benefits plan requires a $5 copay for annual eye exams with $150 allowance for glasses and contact lenses.
Health insurance
We have a variety of medical plans to choose from Aetna and Kaiser.
Life insurance
Life insurance is equal to 1 times an employee's annual salary up to $300,000.
Pet insurance
Pet care discounts for your furry family members.
Wellness programs
On-site gym available to all employees including access to Peloton bikes.
Mental health benefits
In 2020 we enhanced our employee assistance program by adding Talkspace, an emotional support app.
Financial & Retirement
401(K)
401(K) matching
Freedom Financial Network provides employees with a 401(k) matching plan managed by ADP. We match 50% of contributions up to $5,000 per year..
Performance bonus
Most positions qualify for a quarterly bonus. Staff joining mid-quarter will be eligible for a prorated bonus.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Competitive vacation and sick time off, as well as dedicated volunteer days.
Paid volunteer time
Our employees receive 2 days per year of paid volunteer time.
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Available via WageWorkx.
Some meals provided
Monthly catered lunch provided.
Onsite office parking
We offer employees free on-site parking and free electric car charging stations.
Relocation assistance
Relocation assistance is provided on a case by case basis for qualifying roles.
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Our tuition reimbursement plan offers an annual max of $5250.
Lunch and learns
Promote from within
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Your total well-being requires more than just health insurance. Our comprehensive benefits give you everything you need to bring your best self every day. Whether that’s mind and body support, flexible remote and hybrid work, or saving for your future, we’re committed to caring for the whole person.

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