HQ Facilities Manager at RingCentral
Want to change the way work…works? This is your moment.
RingCentral Glip integrates messaging with video to make conversation, collaboration and connection more meaningful than ever, no matter where or how people want to work.
Careers with the RingCentral Facilities team offer the challenge of managing the day-to-day operations of a company experiencing meteoric growth. From space planning to food service to parking to safety, these critical roles keep a company that’s growing 30%+ every year running smoothly and safely. You’ll be supported by massive resources, enjoy unmatched training and opportunities for personal and professional growth. All in a diverse, multifaceted culture that’s built for winning, together.
We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!
RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together.
The HQ Facilities Manager is responsible for providing superior customer service to our employees, clients and associates at our Bay Area Headquarters. This role will report to the AVP of Real Estate and Facilities and provide supervision to the local Facilities team. The candidate must project a positive attitude, while being able to handle difficult and sometimes stressful situations under tight deadlines.
This role is responsible for our corporate headquarters and must effectively interface with all levels of staff, including executives, in planning and managing toward goals. The candidate must provide outstanding client service by managing, monitoring and controlling building operations, service contracts, vendor relationships, contracts and budgets.
Exercise diplomacy & discretion at all times
Demonstrate courteous & helpful attitude to all
Actively encourage an environment that supports teamwork and functional excellence
Provide coaching and support to correct or develop skill set for staff
Manage site(s) in accordance with agreed policies, procedures and contracts
Effectively manage team to prompt response and resolution of all service requests
Manage repairs and maintenance or FF&E
Oversees multiple programs including, fitness center, parking and valet
Help prepare and manage annual department budget
Prepare and manage annual department budget and quarterly forecasting
Act as liaison to property manager and landlord as needed
Supervises staff to ensure that daily routine responsibilities are handled in a timely and orderly manner
Coordinates vendor activities, including food service, safety, supplies and maintenance
Keeps office in neat and orderly fashion
Other facility projects or duties as assigned
On call 24x7 for building emergencies
Strong verbal and written communication skills
Experience in high-tech work environment
Working knowledge of MS Word, Excel, PowerPoint
Knowledge of NetSuite and Concur is a plus
Working knowledge of building systems, including HVAC, electric, plumbing & security
Should be highly organized and able to manage conflicting priorities
Can be productive and effective with minimal supervision
Is an active member of office Emergency Response Team
Must be able to lift and carry up to 40lbs
Must be able to sit and stand for extended periods of time
Required to carry a company-paid cell phone
Periodic travel may be required
Bachelor’s degree in related field desired
5+ years working in relevant facilities roles
Prior supervisory experience or role
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life and pet insurance
401K match and ESPP
Wellness programs including virtual yoga, bootcamp, meditation classes and more
Paid parental leave
Milkstork parental account
New parent gift box
Say hello to the future of work. And the end of the resume black hole.
We didn’t create Glip specifically for hiring, but we might as well have. No more wondering if your resume was jettisoned into the vast emptiness of space. Sign up for Glip (it’s free, no downloads,) and discover how smooth, informative and great the hiring process can be. So start meeting on www.Glip.com — and we look forward to connecting soon.
RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
RingCentral is headquartered in Belmont, California and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.