WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance, and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.

About the Role

As Head of Americas Sales Engineering at WalkMe, you will report to our SVP of Global Sales Engineering and lead our Americas Sales Engineering (SE) teams as the technical and solution partner to Sales. You will continue to grow our teams, set the technical sales strategy for our Sales Engineers and ensure WalkMe can share the value of DAP.

What You'll Own

• Bring multiple regional teams into one focused, Americas team with your thought leadership and vision for goals, processes, and standards.
• Lead our Americas technical Go To Market (GTM) strategy across Named, Enterprise, Commercial and Federal sales teams in partnership with our Sales Leaders
• Grow the SE organization externally through recruiting and internally through mentorship to ensure our SE's continue building knowledge and growing in their careers.
• Partner with Sales leaders and teams to support the sales of WalkMe through understanding of customer requirements, and demonstrating the value of how our software solves digital adoption over multiple use cases
• Scale the team through use of value-based demos to tell the story of WalkMe from a clients' perspective
• Create feedback loops between our customers and product team to inspire product direction and feature priorities

What You Need to Succeed

• 10+ years experience in the software/SaaS industry with pre-sales management experience and passion for building and supporting diverse teams
• Have a passion for working with customers to ensure mutual success. Possess the business experience and technical depth that allows you connect with our customers across industries at an Executive level
• Form deep partnerships with the other functional business leaders across the organization to ensure synergistic collaboration of our teams
• Partner with global SE leaders to standardize processes and solutions and promote organizational change
• Curiosity - you are always asking "what else can our product do and how can we demonstrate value to our customers?"
• Flair for improving and scaling technical selling processes – e.g. developing stories for individual clients
• You'll build a team both in hiring new members and developing the career growth of the existing team
• You can manage your function of the organization including goals, budget, strategy and you can create a positive team culture.
• Build a network that is mutually supportive, including Product Management, Development, and Product Marketing teammates

What you will love about us!

• Full health coverage for employees, WalkMe pays 100% of employee premiums and 50% of family premiums and a PTO policy to encourage a healthy work-life balance.
• WalkMe offices are Work From Home during COVID-19 with frequent virtual social activities to promote positive employee engagement.
• WalkMe celebrates our Fifth year on the Forbes Cloud 100 2020 List, and our CEO, Dan Adika, shares his insights into WalkMe.
• WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more!

At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.

We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.

TO ALL RECRUITMENT AGENCIES:

WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.