Checkout.com
We enable businesses and their communities to thrive in the digital economy.
Hybrid

Growth Manager, Strategic Accounts

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We're Checkout.com


We're building the connected finance businesses deserve. Unleashing them with tomorrow's technology, today. Our flexible payments solutions help global enterprises — like Samsung, Deliveroo and Adidas — launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.


We liberate smart, passionate people to collaborate, innovate and do their best work — faster. That's why we're one of the most valuable fintech firms around. But we're just getting started. By cutting through financial complexity, we'll empower companies to change the world. Join us. Unlock your potential.


Build tomorrow, today.


We are looking for a Strategic Growth Manager to join the Strategic Accounts Team in our fast-growing New York office. Alongside our sub-team commercial leads, you will be responsible for driving strategic accounts growth from acquisition, retention and upsell. We are a united team, working together to deliver the best merchant experience.


As a commercially minded, t-shaped marketer - you’ll blend your account-based, full-mix marketing expertise and growth-hacking mindset to take ownership of the strategic account lifecycle journey strategy and orchestration. Journey orchestration will include facilitating the most relevant, end-to-end merchant communications and experience, which will be strongly underpinned by an account-based marketing approach, and brought to life through a delivery of hyper-relevant touchpoints, and merchant-centric programs and campaigns. All executed hand-in-hand with key cross-functional stakeholders using an omnichannel mix to drive awareness, create demand, deepen engagement and deliver value as appropriate to accelerate growth.


This role will report directly to the Strategic Growth Lead within the Strategic Accounts Team.

About you

  • +5 years experience in account-based or strategic b2b marketing role (t-shaped expertise ideal) 
  • Demonstrated leadership executing diverse marketing programs for a portfolio of target accounts so with ease you can use a 360 tactical mix to deliver on account growth objectives and facilitate most relevant journeys
  • Excellent written and oral communication skills - able to present and communicate ideas clearly and persuasively at all levels to influence both internal and external audiences
  • Exceptional campaign/project and stakeholder management skills
  • Highly driven, innovative self-starter demonstrating strong emotional intelligence that thrives in a dynamic and highly collaborative environment
  • Commercially minded, passionate about customer centricity and driving business growth through delivering value and relevance
  • Broad proficiency in gathering, analysing first-party and third-party data for account-based-engagement performance measurement and informing business outputs as well as measuring commercial impact and ROI
  • Strategic thinker, willing to stuck in delivery on day-to-day
  • Deep understanding of payments / fintech an advantage

What you will be doing

  • Work hand in hand with sales and business development leads to collaboratively develop a bespoke growth strategy and orchestration plan to drive growth with your dedicated accounts
  • Be responsible for the end-to-end marketing communications for your target accounts to ensure relevance
  • Be responsible for the creation and delivery of relevant 1:1 assets, activities for your accounts as well as selected, core campaigns/programs (1:few, 1:many) benefiting strategic community as a whole using a 360 marketing channel mix
  • Develop a deep understanding of our product capabilities and accounts to craft personalised messaging to ensure relevance in value proposition delivery at any time of the journey (from advertising to sales collateral etc.)
  • Work cross-functionally to ensure a joined-up approach and an effective delivery of key activities and programs
  • Monitor performance across accounts identifying opportunities to efficiently drive new customer growth, retention and upsell
  • Gather and analyse engagement and market insights to inform strategy, prioritise efforts and create hyper-relevant, agile touchpoints
  • Use your analytical skills to report on the performance of the growth programs to demonstrate commercial impact and ROI
  • Manage budgets and project manage inputs from internal/external partners where required to produce and distribute bespoke assets, activities etc.
  • Closely collaborate with our global functions, (sales, product, marketing, performance, engineering and more) to localise global activities effectively as well as deliver joined programs and create the halo for the wider market
  • Proficiently use relevant martech to independently distribute and also report on the performance of core activities as needed (Pardot, Salesforce, Demandbase, 6sense, Google Analytics etc.)

What we stand for


At Checkout.com, everything starts with our values, including the experience we offer our people.


#Aspire

We supercharge your professional growth with career development programs and leadership training. You can learn your way, with tailored pathways and online platforms. And be inspired at relevant conferences.


#Excel

We don't stop at 'good' here. We strive for excellence amongst our teams every day and recognize colleagues who take it to the next level through our quarterly peer-nominated Hero awards.


#Unite

We're proud of our global connections and inclusive environment. So we champion this through our colleague-led community groups and celebrate many cultural events together.


Want to see us in action?


Take a peek inside here.


More about Checkout.com

We empower businesses to adapt, innovate and thrive with the connected payments they deserve. Our technology makes payments seamless. We provide the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, world-class fraud filters and reporting, through one API. And we can accept all major international credit and debit cards, as well as popular alternative and local payment methods. Checkout.com launched in 2012, and we now have a team of 1000 people across 17 international offices. To date, we’ve raised a total of $830 million, with our recent Series C valuing us at $15 billion.


We believe in equal opportunities

Checkout.com is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills and personality. We believe that employing a diverse workforce is the right thing to do and is central to our success.

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What are Checkout.com Perks + Benefits

Checkout.com Benefits Overview

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re number 9 on the Forbes Cloud 100 list and on Glassdoor’s list of Top 10 fintechs to work for. We're also proud to be certified as a Great Place to Work in the USA, with 89% of colleagues agreeing that this is a great place to work.

Here’s how we give you the things that matter...

Culture
Volunteer in local community
We help you make a difference with one volunteering day each year, which you can use for a personal or team volunteering or fundraising event.
Partners with nonprofits
With CKO Impact, you can make a positive change in our communities through volunteering, fundraising, and sustainability activities. This includes working with nonprofits.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
We support our teams and people with a hybrid-first model of work. We also offer flexible start and finish times outside of core hours (10 a.m - 4 p.m)
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Our communities celebrate heroes, learn about historical moments and co-create an inclusive culture. Choose from 
Asia, Black, Disability, Parents, Pride and Women communities - 
 or launch your o
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
We offer Short Term Disability (60% of weekly earnings, up to 1.5k weekly at max of 25 wks), Long Term Disability (60% of monthly earnings up to 10k /month; begins after 180 days) & salary continuance
Dental insurance
We offer our employees and their dependents premiere dental coverage through Cigna. Employees pay a monthly premium and are covered at 100% for preventative services.
Vision insurance
We offer our employees and their dependents premiere vision coverage through VSP. We cover 80% of the premium, and the employee covers the remaining 20%.
Health insurance
We offer employees and their dependents premiere healthcare coverage options through Cigna. Our healthcare plans grant employees access to an Employee Assistance Program & discounted rates to gyms.
Life insurance
We offer 100% employer paid insurance plans for Basic Life and AD&D. Employees are.covered at 2x annual salary, up to 750k.
Pet insurance
Your pets are family, too! We offer employees the option to purchase discounted pet insurance through our vendor, Figo.
Wellness programs
We operate an extensive Wellness Program, which ranges from exercise classes to podcasts; from focussed health awareness sessions to Mental Health Champions. Our program is ever-evolving!
Team workouts
️ Virtual Checkout.com Active classes that are available for our global network to join in together.
Mental health benefits
All employees, and their households, have access to our Employee Assistance Program 24/7. This is a free, locally relevant, support tool for all aspects of life.
Financial & Retirement
401(K)
Employees can can opt into a qualified retirement plan with T Rowe Price. Under this 401(k) plan, Checkout contributes 3% of the employee’s total compensation, regardless of their contribution amoun
Company equity
We provide stock options to our high performing employees under our equity program. Employees are eligible to receive equity on an annual basis in alignment with H2 Review cycles.
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 16 weeks of leave for parents, birthing and non-birthing, at 100% pay following the date of birth, adoption, or foster placement.
Family medical leave
Vacation & Time Off Benefits
Generous PTO
In addition to paid public holidays, you receive 22 vacation days per year. Employees get to take the day off for their birthday if it falls on a work day!
Paid volunteer time
Our employees are provided one paid volunteer day per year.
Paid holidays
Paid sick days
We give employees 15 sick days per year for mental health, physical health, and injury for you and your family.
Office Perks
Commuter benefits
Employees are offered the option to set aside pre-tax wages each month to put towards commuter expenses, like mass transit and parking.
Company-sponsored outings
Through collaboration and living up to our values, we make great things happen. To promote this, we give managers and leads a quarterly budget to recognize their team members’ achievements.
Free snacks and drinks
Some meals provided
Hybrid employees enjoy free lunch during the days they work from the office!
Company-sponsored happy hours
Pet friendly
Recreational clubs
Do the things you love, keep your body and mind active, 
and find people who share your interests with our clubs.


Relocation assistance
Fitness stipend
Home-office stipend for remote employees
We want our people to be able to work from home comfortably and effectively. Employees can be reimbursed up to $375 towards home ergonomics set-up, and $375 towards IT equipment.
Professional Development Benefits
Job training & conferences
Our leadership development offering spans across multiple managerial levels and will equip you 
with the skills and knowledge needed to thrive as a leader at Checkout.com.
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Employees can access "learning days" from the start of employment, and financial support for professional qualifications, professional/forum memberships, etc. after three months of service.
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

CKO Pulse is our continuous employee listening platform powered by Peakon which lets you anonymously share your thoughts and concerns with us through short monthly surveys.

 These surveys help us develop our perks and benefits to fit the needs of our people.

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