Why project44?  

Our mission is to usher in a new era of trust and predictability to transportation and logistics, but there’s still a lot of work to be done. The industry is massive, as is the opportunity. We’re looking for bright, ambitious individuals to join our growing global team and help us enable a more productive and successful world. We’re changing the way the world ships, and we’re looking for you to help us get there!   

We are looking for a Global Account Manager to maximize relationship value with project44’s customers. The right candidate is a self-starting, over-achieving enterprise SaaS sales professional who is process-oriented, impact-driven and thrives on the dynamic nature inherent to a hyper-growth stage environment. Candidate should have extensive large account management and business expansion experience in early and growth-stage environments. Prior supply chain logistics experience is highly desired.

Key Accountabilities

Manage a portfolio of 15+ project44 customers to:

• Develop and execute a large account business development strategy for a named set of project44’s global customers with a goal of growing project44’s annual subscription business
• Lead a cross-region and cross-functional team of project44 colleagues to deliver customer value-driven real-time transportation visibility platform (RTTVP) solutions
• Ensure that all technology and business delivery expectations are met with a goal of continually improving customer satisfaction based on quantifiable business value drivers and metrics
• Serve as customer advocate working closely with project44 Professional Services, Customer Success, Customer Support, Product Management, and Engineering team members to ensure customer satisfaction and value attainment
• Navigate cross-functional groups and buying centers to influence strategic decision makers and achieve desired business outcomes
• Cultivate and manage senior business relationships and establish yourself as trusted advisor
• Manage complex sales processes and follow-through on commitments, and communicate relevant information to internal and external stakeholders on a timely basis
  

Qualifications and Preferred Skills

• PROACTIVE, DISCIPLINED and PERSISTENT personal style with an innate sense of urgency
• Executive presence with strong intellect and an educated approach to delivering a BOD-level point of view regarding real-time transportation visibility solutions and business impact
• Proven ability to present and sell complex SaaS/PaaS solutions in a Voice of the Customer context explicitly linked to business impact and value
• Proven ability to effectively communicate and engage across the customer’s organization, from project-level business and technical team members to SVP/C-level executives
• Proven ability to retain and capture new expansion business via successful whitespace mapping and sales journey execution
• Process-oriented approach to identifying, qualifying, negotiating and closing enterprise-level software subscription agreements in complex, multi-constituent enterprise environments
• Transparent and accountable operating style (Salesforce proficiency required)
• Dedication to the art and science of selling with defined sales methodology experience (Force Management/MEDDICC sales qualification methodology or similar)

Diversity & Inclusion

We're designing the future of how the world moves and is connected through trade and global supply chains. We can only deliver a truly world-class product and experience if our teams are as diverse and unique communities we are building for. So it's up to us to create a company where anyone can bring their authentic self to work everyday. We're constantly working to improve, and we accept our responsibility to elevate the voices left in the margins. It's on every one of us.

Our focus on inclusion manifests in the way we hire, the customers we serve, and the regions we prioritize. We're building a company that every one of us at project44 is proud to work for: a company that celebrates you for being you.

We pride ourselves on celebrating everyone — project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application!

For any needed accommodations during the hiring process, please email [email protected]. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

More about project44 

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continues to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we’ve created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.