Ford Pro Solutions Sales Manager (SaaS) - Midwest
Three roles available in the Midwest: Detroit, Chicago, Pittsburgh
Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, products, and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, offering a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.
The Ford Pro Solutions team is seeking a talented, experienced, and passionate professional to tell the Ford Pro story to potential customers! The Solutions Sales Manager will be a subject matter expert on Ford Pro's ancillary product portfolio and will be responsible for facilitating sales demos and training for channel sales partners including Ford Dealerships. These products primarily include Ford Pro Intelligence's software and productivity solutions. Successful candidates will combine software expertise and empathy for the end userto attract clients and to develop the software solution to their maximum potential. Additionally, ideal candidates will be relationship builders and partner with Ford Dealership personnel to drive additional sales activity and to develop the dealership channel. Solutions Sales Managers will be passionate about software features and sell their benefits, with the goal of meeting customer needs and enhancing the stickiness of Ford Pro vehicles and ancillary services.
What you'll be able to do:
- Conduct sales demonstrations to prospective customers (both in person and virtual)
- Provide channel partner training to increase the knowledge level of sales representatives
- Be the point of contact for new clients and channel partners
- Assist with client support, as well as customer issue resolution as necessary to support a seamless, always-on experience
- Support local dealership partners on sales opportunities within a specified territory
- Generate leads through channel partners and close sales opportunities
- Establish strong, positive working relationship with Ford/Lincoln Dealers and their commercial sales team
- Manage prospecting, onboarding, and ongoing support efforts with prospective / existing customers
- Provide voice of customer feedback on Ford Pro Products to the product development teams
- Follow the defined Lead Management Process for documenting contact with customers
- 50%+ travel
The minimum requirements we seek
- High School Diploma / GED
- 3+ years of channel and/or direct sales experience
Our preferred requirements
- Software sales experience strongly preferred
- Measured success and a proven track record in Software Sales
- Extensive knowledge and understanding of computer-based Applications, IT operations and SaaS
- Wireless and GPS experience is an asset
- Software sales/training experience is preferred
- Dealership/ Channel Management experience preferred
- Strong interpersonal skills and an ability to work well within and across multiple functions
- Strong personal drive and competitive spirit to succeed in the marketplace
- Desire to do what is right for the customer
- Bachelor's degree in Business, Management Information Systems, or related field preferred
- Sales / service customer contact experience
- CRM software utilization, preferred
What you'll receive in return:
As part of the Ford family, you'll enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation and much more. You'll also experience exciting opportunities for professional and personal growth and recognition.
If you have what it takes to help us redefine the future of mobility, we'd love to have you join us.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
For information on Ford's salary and benefits, please visit:https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2021-benefits-and-comp-GSR-sal-plan-1.pdf
At Ford, the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combatting COVID-19. As a result, Ford has made the decision to require U.S. salaried employees to be fully vaccinated against COVID-19, unless employees require an accommodation for religious or medical reasons. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination or an approved medical or religious exemption.