Field Sales Specialist (Commercial Small Business)

| Kansas City, MO | Hybrid
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From our humble beginnings over 100 years ago to our position of leadership in the insurance industry today, CNA continues to build on a long, proud tradition. Our history is a rich story of service, growth, financial strength and stability. For more than a century we have built strong relationships with business partners and customers creating a legacy of innovation and service.
CNA has an excellent opportunity for a Field Sales Specialist to join our team for the KS & MO territory. The position will be in the field 3.5-4 days per week, and will be considered work from home/home office, along with company car
.
The Commercial Small Business Field Sales Specialist will focus on sales execution and business development for the commercial small business segment. Under technical direction, provides marketing, technology and underwriting support, as required, to targeted agency (e.g., local or small business) distribution plant. Drives business production and develops profitable growth opportunities with current and new distribution partners.
Essential Duties & Responsibilities
1. Establishes and achieves production and profitability goals within the local territory for small business by identifying key agents, new business opportunities, and new agency appointments. Additionally, identifies emerging channels - aggregators, brokers, eBusiness, banks, etc.
2. Promotes the use of CNA Sales & Service Center as a distribution option.
3. Promotes and sells CNA business technology. Acts as local agency advocate for CNA communications, customer feedback, and technology issues.
4. Responsible for the profitability of assigned small commercial agency plant.
5. Performs the following distribution management duties to include: New distributor prospecting, appointing, contract execution, and onboarding. Recommend and communicate corrective action including distributor termination.
6. Performs all or some of the following underwriting duties, as required: Reviews applications and financial requirements for risk selection. Determines acceptability of risk within their letter of underwriting authority.
7. Gathers and relays competitive market intelligence and conducts rate review analysis, as required.
8. Responsible for auditing agents that have underwriting and pricing authority to ensure compliance to company policy.
May perform additional duties as assigned.
Skills, Knowledge & Abilities
1. Strong technical expertise, sophistication, and independent judgment to manage business relationships with distributors and individual business units.
2. Solid insurance industry knowledge as it applies to business development and determining business opportunity.
3. Strong verbal, written and presentation skills with the ability to effectively interact with internal and external business partners.
4. Creativity in resolving issues and problems.
5. Results-oriented with the ability to develop tactical strategies and business plans which support organizational vision and goals.
6. Knowledge of Microsoft Office Suite as well as other business-related software.
7. Ability to travel.
8. Ability to work independently and remotely in the assigned territory to achieve results with limited supervision.
Education & Experience
1. Bachelor's degree or equivalent.
2. Typically a minimum of two to five years' experience in insurance sales or marketing. Prior experience multi-line P&C commercial underwriting experience a plus.
3. Requires a basic understanding of P&C commercial lines risk qualification with an insurance carrier or agency.
*LI-KC1

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An Insider's view of CNA

How would you describe the company’s work-life balance?

Work-life balance has always been a priority for me. It always will be. CNA’s hybrid working model allows me to not only maximize collaboration with my peers but also take advantage of increased flexibility by combining remote and in-office work. I’m empowered to take control of my schedule based on what works best for me and my team.

Alison Massey

Agile Scrum Master Consultant

How do you collaborate with other teams in the company?

On the Security Advisory team, collaboration is key to what we do. We sit at a unique intersection of security goals and business objectives. By working across nearly every IT team at CNA, we balance the need for maintaining secure initiatives and keeping projects on track. It’s our job to find the best, secure path to ‘Yes’ for business requests.

Zach Jones

Director, Security Advisory

How has your career grown since starting at the company?

I joined CNA as a contractor and became a full-time employee after an eight-year contractor journey. I’m passionate about solving technical challenges and CNA allows me to foster that passion. Every day, I learn about emerging technologies. I’m empowered to develop, grow, and create a career that works for me and my lifestyle.

SenthilKumar Asokan

Applications Engineer Senior Specialist

How do your team's ideas influence the company's direction?

Enterprise Architecture creates foundations for IT expectations across CNA. I’m on a team that builds reusable IT assets, communicates best practices, and decides standards for tooling, and more. I influence CNA outside of my role, too, specifically through CNA’s Employee Resource Groups. I’m empowered to influence both IT and our culture of inclus

Lisa Smith

Architecture Senior Specialist

What does career growth look like on your team?

Career growth can take on many different forms at CNA, and that’s because there are always opportunities to acquire transferrable skills. On my team specifically, we’re encouraged to identify and work toward development opportunities that matter to us. We’re empowered to make a difference while advancing our careers.

Josie Lee

Director, HR Business Partner

What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Some meals provided
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Online course subscriptions available
Paid industry certifications

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