Executive Business Administrator (Sales) at GitLab

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Executive Business Administrators (EBAs) at GitLab are self-driven, collaborative, and agile team members who are experienced in managing multiple priorities, juggling various responsibilities, and anticipating executive needs. They toggle seamlessly between various systems including G-Suite, Slack, Expensify, Zoom and GitLab to accomplish an array of tasks, while staying focused on prioritization and escalating urgent issues. The team is exceptionally organized, relentlessly resourceful, and calm under pressure. They have a deep love for logistics and the ability to thrive in a dynamic start-up environment. This role will support three Sales VPs, who are all located in the US and on Pacific time. The role will report into the Staff EBA who supports GitLab's CEO and CRO. 
 
What you'll do in this role 
  • Support our Sales Leadership Team in PST timezones
  • Manage complex calendar including vetting, prioritizing and providing recommendations
  • Total travel coordination including air and ground transportation, hotel reservations, security, visas and other travel documentation
  • Maintain an efficient flow of information between all levels including internal and external contacts on a wide spectrum of plans and priorities
  • Draft internal and external communications on behalf of executive
  • File expense reports and track reimbursement status
  • Manage projects, internal and external meetings and large-scale events from budget planning through logistical coordination
  • May coordinate, track and schedule internal and external PR and communication events for manager and team
  • Partner with PeopleOps, IT and Security to resolve any logistical issues
  • Assist the full life cycle of recruiting including booking interviews, liaising between the hiring team and the candidate, and coordinating onboarding of new hires
  • Maintains and tracks manager and teams project list and goals
  • Attend team staff meetings, track agenda and assist Executive to keep team on course
  • Provide general project support as needed including ad-hoc reporting
  • Provide coverage for other E-Group EBAs
We're looking for
  • Minimum of 3 years of executive administration supporting more than one executive
  • Successful history of managing the calendars, expenses, and travel of multiple executives
  • Experience predicting, prioritizing, and assisting an executive’s workload
  • Extensive technical skills in Google Suite, Zoom, Slack, and Expensify
  • Must be proactive and able to deal with ambiguity, prioritize own work and resources, and juggle multiple tasks in a manner transparent to the team, and work independently to achieve results with a high degree of accuracy
  • Exceptional communication and interpersonal skills and ability to interact autonomously with internal and external partners
  • Maintain the confidentiality of highly sensitive material with tact and professionalism
  • Demonstrated ability to adopt technical tools quickly (i.e. terminal, text editor)
  • An ability to multi-task and prioritize in a dynamic environment
  • Superior attention to detail
  • Experience with event coordination and creative event planning experience
  • Excellent written and verbal English communication skills
  • Experience in a start-up environment preferred
  • Experience working remotely preferred
  • A desire to learn, have fun and work hard
  • A passion for GitLab
  • A sincere willingness to help out
  • Able to work collaboratively with EBAs across the organization
  • An orientation towards team success
  • Successful completion of a background check
  • Ability to use GitLab

Also, we know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the listed requirements exactly to be considered for this role.

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