Executive Account Manager (Columbus, OH)

| Columbus, OH
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Executive Account Manager

Job Location: Columbus, OH

Join our team

Centric Consulting is not the typical consulting company. We live our core values and bring them with us in all we do for our clients and community. Our core purpose is simple: every day we aim to provide unmatched customer and employee experiences and foster a culture of respect, diversity, and transparency. It's this culture, our people, and delivery that come together to make Centric a trusted advisor to local businesses. Visit our website to learn more.

Our Columbus business unit is guided by the goal of creating unmatched experiences for our clients, employees and community. We are committed to doing great things for clients while making a positive difference in the community because it's where we live, work and serve. We're looking for an Executive Account Manager to join our growing team.

In this role, you will:
  • Establish partnerships with key stakeholders to assess and recommend business and technical solutions
  • Evaluate existing accounts to expand offerings and analyze competitors, recommend strategies, and lead proposals to gain net new business
  • Forecast sales, develop Account Management/Sales strategies, and evaluate their effectiveness
  • Perform deal-related analysis, including financial modeling, due diligence, and negotiations
  • Engage and communicate with internal teams to include Marketing, Operations, Finance, and Talent Acquisition
  • Discover new opportunities within multiple key accounts to grow new revenue streams
  • Support the evaluation and resolution of program or project issues and scope changes throughout the project phases
  • Provide solutions (often technology enabled) to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational goals
  • Manage customer engagements in a matrixed environment, including core aspects required to plan, manage and report
  • Demonstrate value to the customer by leading the creation of the solution proposal, business case, and contract
  • Create Centric collateral, such as, case studies and knowledge artifacts, that can be used across Centric
  • Manage and collaborate with internal Centric teams and third parties in account administration activities, such as project setup, talent acquisition, approval of account time and expense, billing, and accounts receivable
  • Participation as a leader and champion in the Centric Columbus business operating model and capability development, people development, market strategy development, and process and technology enablement.

Who you are:
  • Experience developing and growing multiple large and complex accounts
  • Experience creating successful and repeatable Account Management/Sales processes
  • Management Consulting firm experience. Preferably large, global consulting firm experience
  • Passionate and knowledgeable about the client and client's environment
  • Set an account strategy and goals, and provide the leadership to ensure the team achieves the planned goals
  • Provide expertise and understanding of clients' industries and market to assess client needs, identify omissions and gaps, and design solution
  • Establish immediate credibility with clients, build consensus, and achieve goals through influence
  • Experience delivering customer service projects with measurable outcomes.
  • Executive-level communication, both internal and customer-facing
  • Present technical and business solutions to executive leadership
  • Insurance vertical expertise preferred, multiple verticals within a professional services firm would be ideal
  • Bachelor's degree in Business Administration, Computer Science, MIS or equivalent combination of education and experience
  • Minimum 10 years of experience in project or program management role, preferably with full agile development lifecycle experience
  • Must be willing to travel out of state 8-9 times a year

What makes Centric different?
  • Culture - Our people make us different. In fact, we wrote the book on creating a remote culture - literally.
  • Don't take our word for it - check us out on Glassdoor , Facebook , Twitter or Instagram to get a glimpse inside what makes us unique.
  • Impact - We think of ourselves as a big company with a small company feel - a local player with global reach that combines business, technology and industry expertise.
  • Unmatched Experiences - We are allowed to be ourselves here. We are encouraged to be human. It's at the root of who we are as a firm and why we're here .
  • Diversity, Equity, and Inclusion - We believe a diverse, inclusive, and equitable work environment is necessary to the work we do. We strive to ensure we are a place where all people feel like they belong and are respected and valued regardless of who they are, where they are from, and what experiences they've had. Beyond being the right thing to do, it is a business imperative that is fundamental to how we bring our values to life. We believe a Centric Together work environment is essential to what we do.
  • Innovation - We value passion, determination, perseverance and innovation .
  • Passion for the Greater Good - We are steadfast in our devotion to the communities we serve and in actively promoting employee involvement in community improvement projects .
  • The Nitty Gritty - Along with the standard health and 401k benefits, we offer self-managed PTO (manage your own work-life balance!), a company paid trip, profit sharing, parental leave and remote working options for our employees.

Our core purpose at Centric Consulting is to bring unmatched experiences to clients and employees. These aren't just words we use - it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure our company is a place where everyone can create a sense of belonging and feel respected for who they are.

We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting diversity, equity, and inclusion , from our business practice to how we show up for employees and communities. At Centric, we are looking for and embrace candidates of all backgrounds and identities who have a hunger for learning, collaborating, and generating unmatched experiences. This is how we bring our mission and core values to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential.
More Information on Centric Consulting
Centric Consulting operates in the Consulting industry. The company is located in Dayton, OH. Centric Consulting was founded in 1999. It has 991 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 18 open jobs at Centric Consulting, click here.
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