Executive Account Manager

Job Location: Columbus, OH (Remote)

Join our team

Centric Consulting is an international management consulting firm with expertise in digital, business and technology. We are looking for an Executive Account Managerto join our growing team.

In this role, you will:

• Establish partnerships to assess and recommend business and technical solutions
• Evaluate existing accounts to expand offerings and analyze competitors, recommend strategies, and lead proposals to gain net new business
• Forecast sales, develop Account Management/Sales strategies, and evaluate their effectiveness
• Perform deal-related analysis, including financial modeling, due diligence, and negotiations
• Engage and communicate with teams to include Marketing, Operations, Finance, and Talent Acquisition
• Discover new opportunities within multiple important accounts to grow new revenue streams
• Support the evaluation and resolution of project issues and scope changes throughout the project phases
• Provide solutions (often technology enabled) to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational goals
• Manage customer engagements in a matrixed environment, including core aspects required to plan and manage
• Demonstrate value to the customer by leading the creation of the solution proposal, business case, and contract
• Create Centric collateral, such as, case studies and knowledge artifacts, that can be used across Centric
• Manage and collaborate with internal Centric teams and third parties in account administration activities, such as project setup, talent acquisition, approval of account time and expense, billing, and accounts receivable
• Participation as a leader and champion in the Centric Columbus business operating model and capability development, people development, market strategy development, and process and technology enablement.

Who you are:

• Experience growing multiple complex accounts
• Experience creating successful and repeatable Account Management/Sales processes
• Management Consulting firm experience. Preferably large, global consulting firm experience.
• Passionate and knowledgeable about clients and client environments
• Set an account strategy and goals, and provide the leadership to ensure the team achieves the planned goals
• Provide expertise and understanding of clients' industries and market to assess client needs, identify omissions and gaps, and design solution
• Experience delivering customer service projects with measurable outcomes.
• Executive-level communication, both internal and customer-facing
• Present technical and business solutions to executive leadership
• Insurance vertical expertise preferred, multiple markets within a professional services firm would be ideal
• Bachelor's degree in Business Administration, Computer Science, MIS or equivalent combination of education and experience
• Minimum 10 years of experience in project management with full agile development lifecycle experience

What We Offer?

We offer benefits to support your physical, emotional, mental and financial health:

• Time Off, When You Need It. A self-managed paid time off (PTO) program.
• Built For Families. Parental leave and flexible remote working options.
• Care For You and Yours. Flexible health care options for you, your family and your pets. Plus, long-term disability, 401(k) benefits and more!
• Help With the Little Things. Stipends to offset home office costs (such as internet, cell service and supplies).
• Our Success Is Your Success. Aprofit-sharing program and annual company-sponsored trip to celebrate our accomplishments together.
• Opportunities to Grow. Take courses. Attend conferences. Get certified.

Want to know why you should work with us and what we offer employees? Visit our website to learn more.

About Centric Consulting:

Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility and cost efficiency to create tailored solutions centered on what's best for businesses. Now numbering more than 1,400 employees across the country and India, we're committed to solving clients' toughest problems and delivering on our mission of providing unmatched experiences.

Our purpose at Centric Consulting is to bring unmatched experiences to clients and employees. These aren't just words we use - it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.

We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting diversity, equity, and inclusion , from our business practice to how we show up for employees and communities. At Centric, we are looking for and embrace candidates of all backgrounds and identities who have a hunger for learning, collaborating, and generating unmatched experiences. This is how we bring our mission and core values to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential.

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