Enterprise Wireless SR Technical Sales MGR (Dallas, TX)

| Dallas-Fort Worth, TX
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Position Summary

Making the future is everyday life at Samsung. We're seeking innovators who are called to not just change the world, but build a better one. We make the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset - better builds on better.

The Enterprise Wireless Sr Technical Sales Mgr. will be responsible for driving Samsung's in-building / private networks / DAS type network products and solutions for a customer account. This is a direct customer facing Technical Account Manager role specifically for Wireless technology, and you will be instrumental in driving technical discussions for our customer's in-building / private network / DAS type wireless networks in critical markets. In partnership with Samsung's network sales team, you will work to identify technical needs so that technical solutions can be developed and positioned to drive sales revenue targets. You will be relied upon as the technical subject matter expert (SME) for 4G and 5G technology. This encompasses pre-sales, technical design and post-sales support to ensure that technical solution delivery is as per roadmap.
Role and Responsibilities

  • Supports business meetings initiated by Samsung's customer Account Sales Leadership to increase existing sales and introduce new products
  • Provides expert technical support in the pre-sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives
  • Translates and communicates complex technical design considerations between the Samsung sales team and customer's network business (sales calls, joint network design discussions, etc.)
  • Takes the lead in technical Q&A for Samsung's 4G & 5G DAS / in-building solution and software features
  • Serve as internal and external technical point of contact for solution lab trials, proof of concepts, and demonstrations
  • Develops deep relationships within customer's network business at multiple levels of the technical organization and nationwide market; Establish/maintain trust and rapport as the SME for technical network solutions
  • Create proposals based on new and existing contractual agreements
  • Educate our network customers on Samsung's new products and services both individually and in a team environment
  • Ensures that customer commitments are achieved according to plan
  • Works with Samsung marketing and engineering teams for product development plans, schedules, and product introductions
  • Works closely with various support organizations, logistics, and cross- functional teams from SEA and Samsung HQ to achieve successful new product roll-outs and developments
    Success Criteria:
    Technical Acumen: Subject Matter Expert in driving the technical solutions to customer through complex organizational dynamics
  • Presentations Skills: Leveraging your ability to communicate effectively with all levels of organization as well as HQ leadership on initiatives
  • Excellence Dealing with Ambiguity: Bringing your experience in problem solving and ability to navigate complex organizations with pivotal shifts
    Experience required:
  • 5+ years of experience hands-on experience with DAS / in-building Radio/RF planning and working with LTE and 5G in a hands-on capacity or consultative design capacity
  • Bachelor's degree in Engineering required; Master's degree preferred (advanced engineering + MBA)
  • 10+ total years of experience within the Wireless / Networks technology industry (Radio / RF engineering, LTE design, Wireless Network design, RF planning, etc.); 5G RF planning experience is desired, Hands on experience with Radio; knowledge / understanding of end to end network
  • 3+ years of experience in a customer-facing role
  • Must possess the ability to analyze, interpret, and present (including presentation creation) wireless systems technical products and development materials to both internal and external stakeholders
  • Must possess the ability to thrive in a highly dynamic cross-functional environment (partnership across Sales, Marketing, Engineering, Global HQ, etc.) and navigate a complex customer stakeholders and business unit
  • Possess Interpersonal skills with the ability to navigate an organization and manage-via-influence is just as paramount as the technical ability
    Necessary Skills and attributes:
    The ability to plan, organize and prioritize multiple projects, sales and simultaneous performance objectives. Work independently in determining one's personal work schedule to be productive. Work in a team environment, in order to achieve personal and team project milestones and to complete assignments within established time frames. Accept tasks and problems/situations that differ, requiring creativity to search for optimal solutions, when only broad and general guidelines exist for solving problems. The ability to utilize implied knowledge of task alternatives and to make spontaneous decisions using past experience and the guidance and/or successful experiences of others. Demonstrated ability to interact at multiple levels within customers organizations. Negotiate with and convince others, in a potentially adversarial environment, including customer directors, managers and staff with opposing views to accept/approve plans, technical and project recommendations. Make professional technical sales presentations in writing, through email, reports, or orally, to an audience of high technical skills, management and operational experience. Ability to achieve results within established time frames and requirements. Develop accurate proposals and designs to meet customer needs.


Skills and Qualifications

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* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

COVID-19 Vaccine Mandate
In order to comply with the federal vaccine mandate, Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
More Information on Samsung Electronics
Samsung Electronics operates in the Hardware industry. The company is located in Bellevue, WA, Mountain View, CA, San Francisco, CA, San Jose, CA, Richardson, TX, Austin, TX and Ridgefield Park, NJ. Samsung Electronics was founded in 1969. It has 145454 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 105 open jobs at Samsung Electronics, click here.
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